Machiavelli, Marketing and Management
This second fascinating and cutting-edge text provides insight into the meaning and interpretation of Machiavelli and his works for management, marketing and political thought and highlights their particular relevance to the manager and policymaker today.
The Marketing of Debt
Why do people struggle so much with debt? The truth is, we are psychologically pre-disposed to misunderstanding it. We underestimate the cost of debt and overestimate our ability to pay. Not only do marketers of credit cards and loans know this, but they also exploit these psychological blind spots to get us deeper in hock. The Marketing of Debt: How They Get You is an irreverent look at the financial services industry and the psychological research on decision-making related to debt. Topics include resisting temptation and refocusing on long-term goals, how money lenders hide pricing, partitioned pricing, drip pricing, the issue with status branded credit cards, and taking scientifically proven steps for making better financial decisions. This book is for anyone who wants to understand common tactics that marketers of debt use to get people into deeper debt, and how to avoid the traps laid by lenders. For students, this will be an appealing point-of-entry to behavioural research on financial decision-making. This could also be required reading for a consumer behaviour or consumer finance course. Additionally, there is a self-help aspect to this book in that it will help individuals avoid falling into many of the traps laid by marketers of debt. Features a Foreword from Jason Harris of Mekanism.
A Practical Guide to Public Relations for Businesses, Nonprofits and PR Leaders
PR That Works SmarterMost PR playbooks are written for billion-dollar brands with massive teams and corporate budgets. They throw ideas around without explaining how to get them done - and who says old-school media coverage will even benefit you?Today's approach needs to be practical, scalable and easier to execute. Amy Rosenberg delivers by ingraining SEO, content marketing and thought leadership into the very fiber of PR. Pouring decades of experience into her newest book, she offers effective steps for small teams and real-world budgets.Put smart, steady PR to work: Land earned media coverage with podcasters, bloggers and traditional mediaBoost website rankings with search engine optimization and blog postsBuild an AI-powered marketing team while practicing better self-managementStreamline PR with content marketing, crisis communications and thought leadershipYou'll leave with the beginning of a marketing plan that repurposes PR and jumpstarts your content and social media. Now is the time to break PR out of its chains to fuel growth across every channel.Just getting started in the PR or marketing industry? Check out Rosenberg's first book, A Modern Guide to Public Relations: Unveiling the Mystery of PR. This is PR that works as hard as you do.
Cultural Transformations
This book is a groundbreaking exploration of the lived experiences of women in Nigeria's public relations industry. It will inspire students, researchers, and professionals to foster greater inclusivity and innovation in communication practices, and will resonate with policymakers and associations focused on equity in the workplace.
Conjoint Analysis
Conjoint Analysis: Applications by Paul Green showcases the practical power of conjoint methods in solving real-world marketing challenges. Drawing from decades of client-based projects, this book presents diverse case studies across industries such as healthcare, consumer goods, financial services, and technology. It reveals how businesses use conjoint analysis to prioritize product features, evaluate brand equity, test pricing models, and refine service offerings.This hands-on book bridges the gap between theory and execution, highlighting the strategic decisions that conjoint results have influenced-from product launches to repositioning campaigns. Green illustrates how businesses can simulate market response and make confident, evidence-based decisions using customer preference data.Designed for marketing professionals, consultants, and students of applied analytics, this book is a field-tested reference for deploying conjoint analysis in dynamic, competitive environments. Whether launching a new offering or optimizing an existing one, readers will gain a toolkit for applying conjoint insights to real market scenarios.
Mindful Marketing and Strategic Management
Mindfulness has gained significant traction within the business community worldwide. Mindful Marketing and Strategic Management focuses on current advancements in the realm of mindfulness and its application for both effective marketing and strategic management practices. It presents readers with techniques to adopt mindfulness as a major driver for long-term success This edited book includes various strategies for marketers and practitioners to engage customers in a thoughtful and meaningful way. Businesses that use a mindful approach may develop true relationships with their target audience, encourage positive consumer behaviour and loyalty, and have a beneficial social effect through their products or services. The book is a great resource for management and practitioners as it provides practical tools and approaches for incorporating mindfulness into effective strategic management practices, such as leadership and workplace culture, which is vital for organisational success and employee wellbeing. The book provides suggestions on how to incorporate mindfulness into strategic planning, decision-making processes, and team cooperation. By using a mindful approach, practitioners may improve their efficacy, inventiveness, and overall performance, eventually contributing to long-term corporate success.
The High-Ticket Method(R)️
What's the secret to positioning yourself as the go-to leading expert in your industry, attracting premium clients with ease?How can shifting your mindset and messaging unlock untapped income and impact potential in your business?Are you ready to break free from outdated sales tactics and step into a world where high-ticket success is built on authenticity and value?Imagine a business where you attract premium clients effortlessly, scale your income exponentially, and deliver life-changing results-all while working less and living more.The High-Ticket Method(R)️ is your step-by-step guide to creating, selling, and scaling high-ticket offers with integrity and ease. Whether you're an online coach, service provider, product-based business owner or expert, this book reveals the exact strategies to add premium offers to your business, transform your mindset around money, and become a highly-paid and sought-after leader in your industry.Inside this book, you'll discover: - The 10 essential components of a high-ticket offer that sells itself.- How to master your mindset around pricing, selling, and receiving wealth.- The proven "One to More" system to scale your business.- How to craft compelling, client-attracting messaging.- Techniques to build authentic relationships with your audience that drive sales sustainably.Featured in The Telegraph, The Sunday Times, The Times, Medium, Stylist, Yahoo, MSN, and more, Dr Tania is a sought-after entrepreneur and leader in high-ticket business strategies. Known for her integrity-led approach, she empowers entrepreneurs to achieve extraordinary results, transforming both their income and their legacy.Written with a blend of practical strategies and empowering psychology, The High-Ticket Method(R)️ will not only transform your business but also the way you see yourself and your potential.Author Dr Tania King-Mohammad, a former NHS radiology doctor turned serial entrepreneur, shares her journey of leaving behind societal expectations to help entrepreneurs like you build profitable, purpose-driven businesses with high-ticket sales done ethically.If you're ready to stop playing small, embrace your full potential, and make "crazy, illogical" money ethically, this book is for you.Get ready to elevate your business, create lasting impact, and live life on your terms. Your high-ticket journey begins here.
Front-End Selling
Transform Your Sales Leadership and Ignite Team SuccessStep into the world of fearless sales leadership where bold action and authentic connection redefine how deals are won. This isn't just another guide-it's a revolution for those ready to lead from the front and inspire their teams with unwavering confidence.Discover the mindset that separates average performers from true sales trailblazers. Learn how to build trust at every interaction, communicate authentically, and handle objections with a calm assurance that turns resistance into opportunity. From mastering resilient leadership to coaching with impact, every chapter delivers practical strategies that empower you to take charge and drive results.Imagine closing deals not through pressure but by creating genuine urgency, motivating your squad to overcome setbacks with renewed energy and purpose. With insights on leveraging data and technology, you'll sharpen your approach, tailoring your leadership to today's fast-paced sales environment. Handpicked tools and methods help you cultivate accountability, celebrate wins, and elevate performance sustainably.This book invites sales leaders, managers, and professionals alike to embrace bold leadership, inspire on a deeper level, and close relentlessly. Whether you're looking to enhance your communication skills, refine your coaching techniques, or simply breathe new life into your team's momentum, the lessons within will guide you every step of the way. Now is the time to lead with intention, inspire with authenticity, and close with confidence-transforming not just your results, but the entire culture of your sales organization.
Building Fortitude
This book is intended to offer support to salespersons and business owners who struggle with remaining positive amid the challenges they encounter in the process of growing their sales. It reflects nuggets of wisdom garnered from a personal perspective on the journey of sales and entrepreneurship. The reader who will find this beneficial will be one who has an open mind and a willingness to go through self-introspection and reflection. This read reflects my opinions and thoughts, and I hope that as you read, you find sense in them as you face the inevitable challenges in business and sales.
Conjoint Analysis
Conjoint Analysis: The Pioneering Years by Paul Green chronicles the development of one of marketing's most powerful and enduring research techniques. This book captures Green's groundbreaking work on conjoint analysis, an approach that revolutionized how companies understand customer trade-offs and preferences. By simulating real-world decision-making, conjoint analysis allows marketers to uncover what product features truly drive consumer choices.Green takes readers back to the origins of conjoint methods, explaining the core principles, experimental designs, and analytical techniques that shaped early research. The book offers practical guidance on designing effective studies and interpreting results while providing historical context on how conjoint evolved into a staple of product development and pricing research.Ideal for marketing researchers, analysts, and students of consumer behavior, this book is both a historical archive and a practical guide. Discover how conjoint analysis laid the groundwork for modern preference modeling and continues to inform decision-making in industries from tech to consumer goods.
Place Branding and Marketing from a Policy Perspective
Providing frameworks and knowledge on how to practice place branding effectively, this book anchors place branding practices in a solid analytical framework. It presents place brand practices through the lenses of public sector marketing, strategic management, governance processes and structures, as well as communication tools.
Conjoint Analysis
Conjoint Analysis: Applications by Paul Green showcases the practical power of conjoint methods in solving real-world marketing challenges. Drawing from decades of client-based projects, this book presents diverse case studies across industries such as healthcare, consumer goods, financial services, and technology. It reveals how businesses use conjoint analysis to prioritize product features, evaluate brand equity, test pricing models, and refine service offerings.This hands-on book bridges the gap between theory and execution, highlighting the strategic decisions that conjoint results have influenced-from product launches to repositioning campaigns. Green illustrates how businesses can simulate market response and make confident, evidence-based decisions using customer preference data.Designed for marketing professionals, consultants, and students of applied analytics, this book is a field-tested reference for deploying conjoint analysis in dynamic, competitive environments. Whether launching a new offering or optimizing an existing one, readers will gain a toolkit for applying conjoint insights to real market scenarios.
Conjoint Analysis
Conjoint Analysis: Advanced Methods by Paul Green pushes the boundaries of marketing science by introducing sophisticated extensions and applications of conjoint techniques. This book is a must-have for researchers and practitioners who want to extract deeper insights from consumer data and model complex decision-making behavior with greater precision. From hybrid conjoint designs to interaction modeling and hierarchical Bayes estimation, Green explores methods that are both technically robust and highly actionable.Ideal for experienced analysts, this book addresses advanced topics like part-worth estimation, adaptive conjoint analysis, and the integration of conjoint with segmentation and market simulation. Through clear explanations and illustrative case studies, Green demonstrates how these methods can optimize product configurations, assess price elasticity, and predict market share.This book reflects Green's ongoing contributions to marketing research and offers a comprehensive resource for those ready to elevate their analytical capabilities. It's an essential guide for professionals looking to bridge theory and application in high-stakes marketing decisions.
Conjoint Analysis
Conjoint Analysis: Advanced Methods by Paul Green pushes the boundaries of marketing science by introducing sophisticated extensions and applications of conjoint techniques. This book is a must-have for researchers and practitioners who want to extract deeper insights from consumer data and model complex decision-making behavior with greater precision. From hybrid conjoint designs to interaction modeling and hierarchical Bayes estimation, Green explores methods that are both technically robust and highly actionable.Ideal for experienced analysts, this book addresses advanced topics like part-worth estimation, adaptive conjoint analysis, and the integration of conjoint with segmentation and market simulation. Through clear explanations and illustrative case studies, Green demonstrates how these methods can optimize product configurations, assess price elasticity, and predict market share.This book reflects Green's ongoing contributions to marketing research and offers a comprehensive resource for those ready to elevate their analytical capabilities. It's an essential guide for professionals looking to bridge theory and application in high-stakes marketing decisions.
Multidimensional Scaling and Positioning
Multidimensional Scaling and Positioning by Paul Green offers a foundational and forward-looking perspective on how businesses can uncover the perceptual dimensions that shape customer choices. Drawing on decades of pioneering research, Green walks readers through the theory, computation, and strategic applications of multidimensional scaling (MDS), empowering marketers to visualize brand space, diagnose competitive positioning, and inform product development. With clarity and precision, the book explains how to translate complex consumer preference data into intuitive maps that reveal hidden relationships among products and services.This book is ideal for researchers, analysts, and marketing strategists seeking to move beyond traditional survey analysis and adopt a multidimensional view of markets. It features examples from real-world studies and highlights the evolution of MDS methods as computing power has grown. Whether designing perceptual maps or evaluating repositioning opportunities, this book is an essential guide to making data-driven positioning decisions that resonate with target audiences.A cornerstone in marketing analytics, this book continues to influence positioning strategy in academic and business contexts alike.
Conjoint Analysis
Conjoint Analysis: The Pioneering Years by Paul Green chronicles the development of one of marketing's most powerful and enduring research techniques. This book captures Green's groundbreaking work on conjoint analysis, an approach that revolutionized how companies understand customer trade-offs and preferences. By simulating real-world decision-making, conjoint analysis allows marketers to uncover what product features truly drive consumer choices.Green takes readers back to the origins of conjoint methods, explaining the core principles, experimental designs, and analytical techniques that shaped early research. The book offers practical guidance on designing effective studies and interpreting results while providing historical context on how conjoint evolved into a staple of product development and pricing research.Ideal for marketing researchers, analysts, and students of consumer behavior, this book is both a historical archive and a practical guide. Discover how conjoint analysis laid the groundwork for modern preference modeling and continues to inform decision-making in industries from tech to consumer goods.
Phygital Marketing Glossary
Document from the year 2025 in the subject Business economics - Offline Marketing and Online Marketing, language: English, abstract: Excited to share the Phygital Marketing Glossary-a resource created for students, professionals, and curious minds looking to deepen their understanding of marketing in today's ever-evolving landscape. Whether you're revisiting the fundamentals or diving into phygital strategy, this eBook is here to grow with you. Moreover, I wrote this glossary to demystify the language of modern marketing. Instead of writing a story-driven textbook, I wanted to create a reference tool-something you can flip through, search, or skim whenever a new term pops up. It's meant to be quick, clear, and relevant. You'll find: 1. Concise definitions of essential marketing terms 2. Language that bridges traditional marketing and digital inno-vation 3. Concepts that matter in a phygital customer journey 4. Insight into how technology shapes strategy, engagement, and brand perception
Multidimensional Scaling and Positioning
Multidimensional Scaling and Positioning by Paul Green offers a foundational and forward-looking perspective on how businesses can uncover the perceptual dimensions that shape customer choices. Drawing on decades of pioneering research, Green walks readers through the theory, computation, and strategic applications of multidimensional scaling (MDS), empowering marketers to visualize brand space, diagnose competitive positioning, and inform product development. With clarity and precision, the book explains how to translate complex consumer preference data into intuitive maps that reveal hidden relationships among products and services.This book is ideal for researchers, analysts, and marketing strategists seeking to move beyond traditional survey analysis and adopt a multidimensional view of markets. It features examples from real-world studies and highlights the evolution of MDS methods as computing power has grown. Whether designing perceptual maps or evaluating repositioning opportunities, this book is an essential guide to making data-driven positioning decisions that resonate with target audiences.A cornerstone in marketing analytics, this book continues to influence positioning strategy in academic and business contexts alike.
Public Relations Theory in Practice
There is nothing more real than theory.Today's public relations professionals need to account to management and clients for whether they have caused stakeholders to make meaningful change in their attitudes and behaviors that match organizational objectives. This requires strategy based on established theory that is well-reasoned and tested, not just informed guesses and clever tactics.This book is an overview of theories that are relevant to a strategic practice of public relations. Brief theory explanations are followed by specific strategic applications in everything from segmenting publics, to planning research, to strategic messaging, to setting campaign objectives, and counseling organizational leadership. A public relations professional who understands and applies theory will be more strategic.
Marketing in the (Great, Big, Messy) Real World
Are you a marketing leader tired of being held accountable for predictable results in an utterly unpredictable world?You're not alone. CMOs, VPs, and marketing directors everywhere face the same impossible expectation: deliver measurable, consistent outcomes while markets shift overnight, customer behavior fragments, and AI accelerates volatility.The problem isn't you. It's the outdated playbook you've been handed.The old industrial world is gone. Yet traditional management models still treat marketing like a machine: insert budget, receive results. Marketing is a complex, non-linear system and your old playbook was never designed for today's uncertain environmentKathleen Schaub-marketing innovator, former CMO, and research analyst-reveals a breakthrough approach rooted in systems thinking and complexity science that finally explains why your best efforts produce unpredictable results and shows you what leaders must do instead to stay credible, strategic, and in control.In this book, you'll discover: Four essential mindset shifts that reframe marketing as an investment, a probability-based leadership model, and an ecosystem to reduce surprises and strengthen executive trustBetter approaches for measurement and ROI so you can defend budget and drive strategic influenceHow to build resilience and feedback systems that allow your team to adapt before disruption becomes declineMarketing leadership is changing. The question is whether you'll lead the shift or be overtaken by it.
Managing Brand Crises
Managing Brand Crises: A Guide to Navigating the Storm equips brand managers, PR professionals, and business leaders with the tools they need to weather the storm and emerge stronger.In today's fast-paced digital world, brand crises are no longer a question of "if" but "when." With the power of social media amplifying every misstep, a poorly timed campaign, a product recall, or a public relations blunder can quickly spiral out of control, jeopardizing a brand's reputation and financial future. Managing Brand Crises: A Guide to Navigating the Storm equips brand managers, PR professionals, and business leaders with the tools they need to weather the storm and emerge stronger.This insightful guide explores the critical skills required to anticipate potential pitfalls, respond swiftly and transparently, and rebuild consumer trust. From mastering stakeholder engagement to crafting strategies for reputation recovery, this book provides actionable steps for transforming crises into opportunities for growth and innovation. Packed with real-world examples and expert advice, it demonstrates that with the right preparation and response, crises can become defining moments that strengthen a brand's identity.Whether you're a seasoned professional or new to the field, Managing Brand Crises is an essential resource for navigating the challenges of today's high-stakes marketplace. Learn how to stay ahead of the curve, safeguard your brand, and turn moments of adversity into opportunities for success.
Sales Governance
Sales Governance is about the managerial perspectives of sales - up-wards, down-wards, to the sides and of sales itself. The book aims at challengingthe way management of the firm is conceived in terms of (organic) growth and the role of sales in achieving the growth targets. We expect the conceptual framework to find it's way into the firms, into the board rooms, into the C-suites, into the board educations, into yearly reports, and everywhere else where organic growth and governance are relevant themes.
AI First
AI is going to change brand strategy and marketing forever. Are you ready?What does the rapid rise and astonishing rate of improvement of AI mean for brands in the next five years? Listen to what OpenAI CEO Sam Altman told authors Adam Brotman and Andy Sack when he met them: "It will mean that 95 percent of what marketers use agencies, strategists, and creative professionals for today will easily, nearly instantly, and at almost no cost be handled by AI. No problem."Upon hearing that astonishing statement, the authors began a journey of discovery to understand what the transition to an AI first world would mean. You'll hear from a who's who of tech visionaries who spoke with the authors, including Altman himself, Bill Gates, and Reid Hoffman, sharing how they're thinking of the transition to the new reality. You'll also hear from practitioners bold enough to be surfing this tidal wave of change, including one who audaciously mandated experimentation with AI for all his employees.Brotman is the former chief digital officer at Starbucks, pivotal in the development of the coffee giant's mobile payment and loyalty programs. Sack is a legendary tech visionary and former adviser to Microsoft CEO Satya Nadella. Together, they formed the strategic consultancy Forum3 to take on every aspect of the challenge of becoming an AI first organization, including how you think about the design of jobs, what skills you need to develop within your organization, what your customers will expect from your brands, and how you can achieve early wins. In the AI first arena, where almost anyone can build creatively engaging brands quickly and cheaply, you need to know how to compete.It's time to get ready for a brand-new world. Start here.
NeuroSelling 2.0
NeuroSelling(R) is more than just theory-it's a step-by-step, practical communication methodology honed by years of field experience, resulting in millions in new revenue in industries as diverse as biotech, financial services, manufacturing, and engineering. In this revised edition, you'll learn specific strategies to overcome the constraints of digital channels while leveraging their unique advantages, as well as how to integrate the power of VR/AR and AI alongside the proven NeuroSelling process. You'll also see the NeuroSelling principles in action with four new case studies showcasing the power of neuroscience-backed principles in sales.NeuroSelling 2.0 isn't just an update-it's a complete reimagining of what's possible when you truly align your sales approach with how the human brain actually makes decisions.
Customer Experience in the Context of Omnichannel Retailing
The research focus of Nils Fr瓣nzel is on customer behaviour in omnichannel retailing. He focuses on the multidimensionality of customer experience and the reciprocal interactions between different dimensions of customer experience. He also looks at the importance of channel specific marketing instruments and channel integration along the customer journey. Nils Fr瓣nzel's analysis contributes to the latest research in the field of customer experience in omnichannel retailing and shows the importance of the different stages of the customer journey.
Optimizing Mom’s Cookies Bar Marketing Approaches. Marketing Strategies in the Social Media World
Case Study from the year 2024 in the subject Business economics - Offline Marketing and Online Marketing, grade: A, language: English, abstract: Moms Cookie Bar, a Doylestown creamery and patisserie, has worked to improve its online presence and brand awareness in the community. Mom's Cookie Bar is a small business providing packaged cookie bars and personalized ice cream. Linda Baker was the one who got things started. Our comprehensive digital optimization strategy is based on three pillars: social media strategy formulation, e-commerce integration, and digital marketing campaign implementation. YouTube is one of the social media sites recommended by our system. TikTok, like Facebook and Instagram, is a social networking site. This strategy seeks to engage clients by creating visually engaging content, implementing interactive engagement strategies, and sticking to regular publishing schedules. Customers can perform research through an easy-to-use user interface, select from over 65 different cookie bar settings, and complete purchases. To achieve this goal, you must create an e-commerce platform (such as Shopify) that incorporates social media smoothly. We will use pay-per-click (PPC) advertising, search engine optimization (SEO), and a complete content strategy that includes videos and blogs to raise brand awareness. Moms Cookie Bar aspires to become a digital sensation and a Doylestown institution to increase online sales and customer contact. Frequent analytics assessments will be carried out to measure project progress and to ensure that Moms Cookie Bar customers have a simple and delightful online purchasing experience.
The Growth Dilemma
Porsches for soccer moms? Finance bros in Patagonia? Drive-through Starbucks? What happens when your growth strategy creates conflict between customers?You always want to grow your brand, but there's a dilemma: the more customer segments you target, the harder it becomes to avoid conflict between them. Sometimes attempts to court new customers can feel like a betrayal to your loyal base. Sometimes new customer segments rush to adopt your products and in the process unwittingly alienate your existing customers. And sometimes your growth strategy flies in the face of what your customers have decided your brand means to them.Brands must navigate these incompatibilities in order to achieve sustainable growth--or face losing more customers than they gain. Marketing experts and professors Annie Wilson and Ryan Hamilton show you how to manage this challenge with a fresh, simple framework for growing without imploding, helping you choose whom to target, how to avoid conflict between segments, and, crucially, what to do when the sensibilities of one segment clash with those of another.Wilson and Hamilton illustrate their framework with dozens of real-world cases. How did Supreme lose its coveted reputation among skateboarders? How did a software update cost Apple a devoted customer base? What did Gucci do when the cast of Jersey Shore started toting its handbags around? And why are Crocs even a thing?With depth, clarity, and a bit of humor, Wilson and Hamilton give you a better way to strategically select new target markets and manage multiple customer segments. The Growth Dilemma is your road map to brand growth.
International Marketing
This comprehensive text provides students with a solid foundation in International Marketing theory, research, and practice. Fully updated throughout, the book covers all the latest topics, including e-commerce, corporate sustainability, corporate social responsibility, cryptocurrency, and the broader political and economic context.
B2B Brand Management
As B2B solutions continue to advance, industrial companies are embracing branding to differentiate themselves and generate preference for their offers. While branding has been crucial to the success of renowned consumer goods like Coca-Cola, McDonald's, and Mercedes-Benz, it's time for more industrial companies to systematically enhance their brand management strategies. Industrial pioneers such as Caterpillar, DuPont, GE, and Siemens have paved the way, demonstrating that effective branding goes beyond assigning names to products or services. It entails a commitment to delivering the level of performance associated with the company's offerings--a brand promise that fuels all organizational activities and collaborations with partners. This book's second edition builds upon the conceptual framework, exploring transformative performance marketing and Artificial Intelligence to elevate B2B brand management. By integrating theoretical aspects of H2H (Human-to-Human) marketing, service-dominant logic, design thinking, and digitalization, it deepens the understanding of branding for industrial products. Featuring dozens of real-world examples, this book illustrates how successful branding can propel industrial companies to new heights. Readers can expect to gain actionable insights and a comprehensive understanding of the evolving landscape of B2B brand management, enabling them to propel their industrial branding to the next level.
The Clock That Had No Hands, and Nineteen Other Essays About Advertising
Unshakeable
You are not your number. You are something far greater.Unshakeable is not another sales playbook-it's a mindset manifesto for professionals who refuse to be defined by quotas, pressure, or market chaos. In this bold and practical guide, Anthony J. Williams III draws from over two decades of high-stakes sales and leadership experience to deliver a new model of success-one rooted in resilience, clarity, and internal momentum.Whether you're new to the game or carrying a multi-million-dollar target, this book gives you the tools to rise above rejection, rebuild from burnout, and perform with consistency in any market.In this book, you'll learn how to: Reframe failure and turn setbacks into fuelDevelop unshakable confidence under pressureMaster emotional intelligence to outperform peersCreate daily habits that drive long-term dominanceLead with purpose-even in times of uncertaintyWith raw insights, real-world strategies, and a no-fluff approach, Unshakeable is your blueprint for breaking internal ceilings and becoming the kind of sales professional success can't shake.
Marketing in the AI Era
Personalized Customer Experience is a timely primer on the basics of personalization, and how it can be applied across channels. It includes emerging best practices on how AI is transforming the limits of personalized experiences and offers practical guidance eon how to establish a scalable personalization structure that fits your organization along with a clear, repeatable process that you can implement right away.
B2B Marketing Fundamentals
This practical guide is the ultimate marketing fundamentals book for B2B marketers. Taking well-proven marketing theories and frameworks and applying them to the very specific B2B marketplace, this book delivers a one-stop guide for early to mid-career marketers looking to develop their understanding of how B2B marketing works. There has never been a better time to be a B2B marketer, but navigating its complexities can pose challenges. This guide helps break down the complex world of B2B marketing for the next generation to develop the knowledge and skills they need to deliver strong B2B marketing strategies. Including content on how the use of AI and connected data can drive actional insight, this book gives you a thorough understanding of everything you need to know in B2B. With real-world examples from companies such as Barclays, Mishcon de Raya and The Marketing Society, this guide explores not only of how to deliver results across brand, reputation, relationships and revenue, but also how you can communicate your plans, initiatives, results and ultimately revenue impact in a way that can be understood across the business.
