Common Car Sales Greeting Mistakes
In car sales, the first minute of interaction can determine whether a customer stays and begins a conversation or quickly decides to leave.Many salespeople focus heavily on product knowledge, pricing strategies, and closing techniques. However, long before any of those skills matter, the customer forms an opinion based on the greeting.A rushed approach, poor body language, sounding scripted, or overwhelming the customer with too much information can instantly create discomfort. In many cases, the sale is lost before the conversation even has a chance to begin.Common Car Sales Greeting Mistakes reveals the most frequent errors salespeople make during the first moments of customer interaction and explains how these mistakes quietly drive potential buyers away.Instead of complicated sales theory, this book focuses on simple, real world situations that occur every day on dealership lots and showroom floors.Inside this practical guide you will learn: - Why first impressions matter so much in automotive sales- How poor greetings can cause customers to leave before the conversation begins- The mistake of ignoring customers when they arrive- Why being too aggressive can immediately push buyers away- How talking too much too soon damages early conversations- The dangers of sounding scripted instead of natural- How body language influences the customer's first impression- Why reading the customer correctly improves the greeting experience- Real stories from the sales floor that show how greetings can either lose or win a salePart of the Professional Skills Training Series, this book provides practical lessons drawn from decades of real world automotive sales experience.Sales professionals who understand what NOT to do during the greeting are far more likely to create positive first impressions, stronger conversations, and better sales opportunities.Because in car sales, the sale often begins or ends in the first minute.
Unlocking Peak Performance
Unlocking Peak Performance: The Science of Flow States dismantles the myth that high performance is rare, unpredictable, or reserved for the gifted few. Drawing on neuroscience, cognitive science, and systems thinking, this book reveals that flow - the state of effortless, focused execution - is not a random phenomenon but an engineered condition.Across 20 chapters, readers learn how to align the five core variables of flow: clarity of objective, challenge calibration, immediate feedback, protected attention, and intentional environmental design. Each section breaks down a component of performance - from attention and mental load to energy management and recovery - and shows how to structure, measure, and improve it systematically.This is not a book about motivation or mindset. It is a practical architecture for consistent peak performance - one that transforms flow from an occasional peak experience into a reliable baseline state.
Harmony in Differences
This is the second title in the "Navigating China" series of books written by leading experts in the field of international business and cross-cultural communications. The book examines the importance of "politeness" when communicating and doing business in China, and what you should and should not do to make your experience a success. In the business world, politeness is more than just social etiquette - it's a cornerstone of success. Relationships are at the heart of business, and politeness acts as the glue that keeps those relationships strong. However, the way politeness is expressed can vary significantly across cultures, particularly for foreigners doing business in China. Politeness in China is deeply rooted in respect for hierarchy, relationships and cultural traditions. A simple business request in the West might be direct and efficient, but in China, it often requires more careful consideration of tone, humility and relational context. This book will help anyone doing business in or with China to navigate the hidden traps and understand how politeness works across cultures, which can then be the key to new opportunities.,
Some People Should Never, Ever Be Managers
Some People Should Never, Ever Be Managers serves as both a powerful wake-up call and a practical guide. Author Manuel Franco Ortega, with over 50 years of experience in leadership and data management, reveals the real-world consequences of bad management and the hidden costs of poor data. This book speaks to a wide audience: young professionals, employees who have experienced toxic leadership, aspiring managers, and data teams building resilient systems. It provides actionable strategies to: - Spot red flags and protect your well-being at work. - Respond to inappropriate manager behavior with professionalism and confidence. - Strengthen team dynamics and advance the profession of data management. - Harness AI and sound data practices for better decision-making. - Assess your own leadership readiness and character. Blending professional rigor with personal growth, Ortega shares his journey from a challenging childhood to executive leadership, offering hard-earned lessons for creating healthier workplaces and more responsible data practices
Some People Should Never, Ever Be Managers
Some People Should Never, Ever Be Managers serves as both a powerful wake-up call and a practical guide. Author Manuel Franco Ortega, with over 50 years of experience in leadership and data management, reveals the real-world consequences of bad management and the hidden costs of poor data. This book speaks to a wide audience: young professionals, employees who have experienced toxic leadership, aspiring managers, and data teams building resilient systems. It provides actionable strategies to: - Spot red flags and protect your well-being at work. - Respond to inappropriate manager behavior with professionalism and confidence. - Strengthen team dynamics and advance the profession of data management. - Harness AI and sound data practices for better decision-making. - Assess your own leadership readiness and character. Blending professional rigor with personal growth, Ortega shares his journey from a challenging childhood to executive leadership, offering hard-earned lessons for creating healthier workplaces and more responsible data practices
6 Figure Teens
If you are looking to establish a business as a that will earn you a 6 figure business before your 21st birthday or you have suddenly developed an interest in owning a business then this book is for you.In this book, you'll find out how to set up a business, things to know before setting up a business and things to do when and after you start a business.You'll also find the assistance adults can render to you in the process of creating a business.As it is provided in this book, you must take your time to understand things you have passion for and explore and mine this passion. You'll find more on this in the first chapter of this book
The Non-Obvious Guide to Emotional Intelligence (You Can Actually Use) 2nd Edition
Today's leaders are more stressed than ever. Whether you are leading a Fortune 500 company trying to retain top talent, or are an entrepreneur trying to cultivate the next great idea, the current corporate landscape is unpredictable, multi-factored, and complex. This is where the power of emotional intelligence comes in. The Non-Obvious Guide to Emotional Intelligence (You Can Actually Use) Goyette, Kerry [Author Repository] Final ISBN-10: 1940858917 ISBN-13: 9781940858913 Format: Paperback, 5.25 x 7.25, 135 pages Edition: No Edition Series: Non-Obvious Guides Price: $14.95 ($19.99 CAN) Ebook ISBN: Original On Sale Date: 07/30/19 - BO Reissue On Sale Date: Pub Month: July 2019 Season: Summer 2019 Division: Distribution Clients Publisher: Ideapress Publishing Imprint: 7831 - Ideapress Publishing Edition: XS8 - Ideapress Publishing TP Short Title: NOG Emotional Intel First Print: 0 Adv/Goal: 0 Book Description Today's leaders are more stressed than ever. Whether you are leading a Fortune 500 company trying to retain top talent, or are an entrepreneur trying to cultivate the next great idea, the current corporate landscape is unpredictable, multi-factored, and complex. This is where the power of emotional intelligence comes in. In this guide, Aperio founder and CEO Kerry Goyette challenges the conventional wisdom of EQ by breaking down the neuroscience of emotional intelligence and offering a bold and applicable new approach. See how emotional intelligence tactics empower you to leverage the impact of emotion, thrive in competitive environments, and prevent fight or flight responses from hijacking your best intentions. Explore ways to leverage EQ to connect with people, add value, and grow your business. IN THIS BOOK YOU WILL LEARN HOW TO: > Improve your decision-making when it matters most. > Navigate change and better manage disruption. > Identify the derailers that may be holding you back. > Trace problems to their roots so they can be solved more easily. > Be agile and thrive in today's chaotic environments. > Shape your company culture to drive loyalty and engagement.
Reverberate!
Reverberate! The Art of Finding Your Voice in a Noisy World offers a practical framework for leadership communication in an age of constant information and competing voices. Many professionals know what they want to say, yet struggle to ensure their message truly connects. When communication lacks alignment, even strong ideas can fall flat.Drawing on decades of experience as a communication strategist, performer, and executive coach, Kate Peters introduces the Communication Alignment Model, built around three essential elements: Intention, Story, and Presence. When these elements work together, communication becomes clearer, more authentic, and more influential.Through engaging stories, insights from psychology and neuroscience, and practical exercises, Reverberate! helps readers develop stronger leadership communication skills, executive presence, and an authentic voice. Readers learn how to clarify their intention, craft meaningful stories, and cultivate the presence needed to build trust and credibility in conversations, presentations, and leadership moments.When Intention, Story, and Presence align, communication doesn't simply reach people-it reverberates.Ideal for leaders, professionals, and anyone seeking to communicate with clarity and impact, Reverberate! provides a powerful approach to authentic communication, storytelling in business, and leadership influence-helping readers ensure their ideas are not only heard, but remembered and acted upon.
The AI Culture Blueprint
Most AI initiatives don't fail because of technology.They fail because of culture.Organizations are spending millions on artificial intelligence only to watch adoption stall, teams resist, and tools sit unused. The problem isn't the software. It's the human dynamics leaders ignore.In The AI Culture Blueprint, AI strategist and culture consultant Sagar Pandya reveals why AI adoption is fundamentally a people challenge, not a technical one, and what leaders must do differently to succeed.Drawing from real-world experience leading and advising AI-driven organizations, Pandya introduces the 5C Framework for AI Culture, a practical, human-centered approach that helps leaders move beyond hype, fear, and forced mandates to build cultures where AI is understood, trusted, and actually used.Inside the book, you'll learn how to: Address the identity crisis created when AI can replicate decades of expertise in secondsSurface and reduce fear, uncertainty, and doubt (FUD) before it blocks adoptionShift from top-down mandates to co-creation with your teamsCoach different AI personas, from skeptics to innovators, effectivelyMeasure what actually matters and sustain AI momentum over timeEach chapter includes reflection questions, action tools, and practical frameworks leaders can apply immediately, whether you're a founder, executive, manager, or team lead. You'll learn how to form AI Councils, run meaningful listening tours, allocate budgets that signal real commitment, and turn experimentation (including failure) into a competitive advantage.This is not a book about choosing tools.It's a blueprint for building AI-ready organizations where human intelligence and artificial intelligence work together, culture becomes the differentiator, and adoption accelerates naturally.Because in a world where every company has access to the same technology, culture is the only true competitive edge.
Speak Up
Whatever your role, this easy-to-use guide will empower you to step up to the microphone, tell your story and make an impact. Theresa Miller has spent decades working as a journalist and now media trainer, coaching people across all industries - from CEOs and academics to climate campaigners, entrepreneurs and artists - to communicate confidently, clearly and concisely. In Speak Up, she shows you how to successfully share your expertise and experience with an audience - whether it's creating an inspiring work presentation or media release, blitzing a job interview or nailing your message on a podcast, panel, TV or radio interview.
Figure Out Your Team
If you've found yourself asking questions like: ● Why did that person interview so well, but was a disaster in the actual job?● How do I solve the friction between people on my team?● Why do I face the same problems again and again in my life?This book is for you.In Figure Out Your Team, author and longtime business coach Trevor Throness explains how the answers to these questions all come from the same source: mental hardwiring. People are predisposed to approach time, people, and tasks, in predictable and different ways. Understanding how this reality works will forever change the way you lead.This book will show you how to hire better, improve communication, reduce conflict, and boost productivity-both at work and at home using the DISC Personality Tool. Whether you're leading a team, growing a business, or just looking to deepen your personal connections, Figure Out Your Team will equip you with practical tools to make the very most of your relationships."If you want access to the ultimate life hack, buy this book!"-Jayden Kuik, Co-founder Legacy Windows and Doors
Figure Out Your Team
If you've found yourself asking questions like: ● Why did that person interview so well, but was a disaster in the actual job?● How do I solve the friction between people on my team?● Why do I face the same problems again and again in my life?This book is for you.In Figure Out Your Team, author and longtime business coach Trevor Throness explains how the answers to these questions all come from the same source: mental hardwiring. People are predisposed to approach time, people, and tasks, in predictable and different ways. Understanding how this reality works will forever change the way you lead.This book will show you how to hire better, improve communication, reduce conflict, and boost productivity-both at work and at home using the DISC Personality Tool. Whether you're leading a team, growing a business, or just looking to deepen your personal connections, Figure Out Your Team will equip you with practical tools to make the very most of your relationships."If you want access to the ultimate life hack, buy this book!"-Jayden Kuik, Co-founder Legacy Windows and Doors
Have the Career you Want - Playit as you Plan it
Building a career involves making the right job selections along the way. Often, especially early in a person's career, people select jobs based on the wrong reasons that wind up not helping them maximize their personal development. This book helps you think through how to consider making the correct job selections that are tied to your passions and gifts rather than interest or other things that will not propel you towards a fulfilling career. At the end of your career, you will either have had a series of jobs that have led you to unfilled dreams, or you will have experienced career satisfaction and have built a legacy. I want you to experience the latter. Maximize your gifts, talents, and passion so you can compete for the roles you need to excel in your career endeavors.
The Art of Inventing
Everyone has a million-dollar idea. Almost nobody knows what to do with it.This book will change that.The Art of Inventing: From Idea to Invention is your definitive, step-by-step guide to turning a concept scribbled on a napkin into a product sitting on store shelves. Written by David A. Streen, a multi-patented tool inventor who has navigated every stage of the invention process, this book cuts through the confusion and gives you a clear, proven roadmap for product development success.Whether you're a first-time inventor or an entrepreneur with a partially developed idea, this guide walks you through the critical decisions, costly pitfalls, and industry secrets that can make or break a product launch.Inside, you'll discover: How to validate your idea before spending a single dollarThe patent process explained in plain language: what to file, when to file, and whyHow to find manufacturers, negotiate deals, and protect your intellectual propertyProven strategies for getting your product onto store shelves and in front of buyersThe mistakes most inventors make and exactly how to avoid themJust one insight from this book could be the difference between a failed launch and a life-changing success.Streen's no-nonsense, experience-driven approach makes the complex world of product development accessible to anyone with a dream and the drive to pursue it. If you've ever thought I should invent that, this is the book you've been waiting for.
Things I Scream In My Head At Work
How to stay sane in a toxic workplace full of difficult coworkers, clueless bosses, office politics, and meetings that should have been an email, while your mouth keeps saying "sounds good" and your brain's yelling "are you f*cking kidding me"Survive toxic coworkers, clueless bosses, and workplace politics without losing your mindSpeak up without spiraling, apologizing, or overexplainingSet boundaries that stick without feeling rude or guiltyHandle meetings, emails, and "quick questions" that hijack your whole dayUse simple scripts to say no, push back, and stay professional without becoming a doormatThings I Scream In My Head At Work: How to Survive a Toxic Workplace Without Losing Your MindIf you've ever sat in a meeting thinking, "Why am I still here?" you're in the right place. This is a brutally relatable survival guide for anyone stuck in a workplace that drains your energy, tests your patience, and makes you question your sanity by 10:17am.This isn't a corporate self-help book that tells you to "practice gratitude" while your workload explodes. It's practical, plain-English advice with humor, real talk, and tactics you can actually use when a "quick urgent thing" lands at 4:58pm on a Friday and you feel your soul leave your body.Why this bookToxic workplaces don't just waste your time. They mess with your confidence, your sleep, your mood, and your life outside work. The goal here is simple: help you protect your energy, keep your dignity, and get through the day with less stress and fewer internal meltdowns. Whether you're staying, planning your exit, or quietly plotting your escape, you deserve tools that work in real life.Who it's forAnyone stuck in a toxic workplace and trying to survive it with their sanity intactPeople who are tired of being "the reliable one" who quietly does everythingRemote, hybrid, and office workers drowning in messages, meetings, and expectationsReaders who want real advice that's light-hearted, blunt, and actually usable
Beyond Compliance
In many organizations, safety leadership has traditionally focused on compliance, control, and enforcement ensuring rules are followed, and risks are minimized. Yet, the most sustainable safety cultures are not built on compliance alone; they are driven by trust, engagement, and shared ownership. "Beyond Compliance: How Coaching Elevates Safety Leadership" explores how coaching principles can transform the way leaders influence safety behavior and culture. It shows how moving from a directive approach to a coaching-based leadership style fosters intrinsic motivation, accountability, and genuine care for people's well-being. Drawing on real-world lessons from the energy and industrial sectors, this book provides a practical roadmap for leaders, HSE professionals, and organizations ready to move beyond compliance. Instead of acting as rule enforcers, readers will learn how to become safety culture enablers, creating workplaces where safety is embraced as a personal value, not just a procedural requirement. With actionable strategies and vivid case studies, it shows how to cultivate environments where people feel ownership of safety, driving lasting change, and stronger performance.
Winning the Moments That Matter
Most sales engineering books teach you frameworks. This one drops you into the rooms where deals are won and lost-and shows you what actually happens when technical expertise meets business pressure.Winning the Moments That Matter follows sales engineers through high-stakes demos that derail, discovery calls that miss the mark, and executive presentations where the wrong word costs millions. Each chapter is built around a real scenario: the SE who lost a deal by leading with features instead of outcomes, the team that rescued a stalled opportunity by translating technical capability into financial language the CFO could act on, the new hire who closed a CTO by asking the one question nobody else thought to ask.Author Paul Nguer distills two decades of sales engineering experience into seven principles that separate the SEs who participate in deals from the ones who drive them. You'll learn to communicate in outcomes rather than specifications, build solutions collaboratively instead of presenting them, translate technical value into financial impact, identify and equip the real decision-makers, earn trust through transparency about what your product cannot do, maintain relationships long after the contract is signed, and master the discipline of brilliant simplicity.This is not a textbook. It's a field guide written by someone who has sat in the rooms he describes-and it reads like one. Direct, specific, and built for practitioners who want to stop being the demo person and start being the reason the deal closes.
Beyond Compliance
In many organizations, safety leadership has traditionally focused on compliance, control, and enforcement ensuring rules are followed, and risks are minimized. Yet, the most sustainable safety cultures are not built on compliance alone; they are driven by trust, engagement, and shared ownership. "Beyond Compliance: How Coaching Elevates Safety Leadership" explores how coaching principles can transform the way leaders influence safety behavior and culture. It shows how moving from a directive approach to a coaching-based leadership style fosters intrinsic motivation, accountability, and genuine care for people's well-being. Drawing on real-world lessons from the energy and industrial sectors, this book provides a practical roadmap for leaders, HSE professionals, and organizations ready to move beyond compliance. Instead of acting as rule enforcers, readers will learn how to become safety culture enablers, creating workplaces where safety is embraced as a personal value, not just a procedural requirement. With actionable strategies and vivid case studies, it shows how to cultivate environments where people feel ownership of safety, driving lasting change, and stronger performance.
Leading Enterprise Excellence
This book will appeal to both established leaders and aspiring leaders in every type of organisation. It provides the why, what and how for the key systems needed to sustain a culture of Enterprise Excellence where the organisation and its people thrive and grow. It provides a blueprint for each system that can be easily adapted for any type of organisation with real-life examples and case studies. This is not a theoretical book - it is a practical leadership handbook that helps you design systems that will deliver a culture of excellence. About the Authors: Chris Butterworth Chris is a multi-award-winning author, international speaker and executive coach. A certified Shingo Institute Academy Member and Faculty Fellow, he works with executive teams to embed cultures of continuous improvement. Chris is co-author of five Shingo award-winning books, including Leading Excellence: The 5 Hats of the Adaptive Leader, and editor of Enterprise Alignment and Results.Stephen Dargan Stephen is a transformational leader with over 20 years' experience across Australia and Europe. A Shingo Institute Academy Member and graduate of the Australian Institute of Company Directors, he is also a Lean Six Sigma Black Belt (Cardiff University). Stephen has led high-performing teams across banking, financial services and mining, driving sustainable growth and customer-focused cultures. He is co-author of the Shingo Award-winning book Leading Excellence: The 5 Hats of the Adaptive Leader.Brad JeavonsBrad is a facilitator and coach who helps organisations build cultures of continuous improvement and innovation. He is host of the Enterprise Excellence Podcast and Community and author of Agile Sales: Delivering Customer Journeys of Value and Delight. A certified Lean Competency System trainer and Shingo Institute Academy Member, Brad is co-author of the Shingo Award-winning book Leading Excellence.Dr Indrajit RayDr Indrajit Ray is a passionate advocate for developing people and evolving organisations through human-centred transformation. With over 20 years' experience, he leads enterprise-wide transformation and operational excellence, aligning people, processes and performance to deliver sustainable results. He works across all organisational levels and holds a PhD in Process Systems Engineering from Imperial College London.
Winning the Deal
Essential Strategies for Striking the Deal of a LifetimeNegotiation is all about getting to the best result-whether you're buying a company, leasing property, closing a sale, or asking for a raise. Do you want to risk leaving money on the table?In Winning the Deal, two experienced dealmakers guide you through the art-and real-world challenges-of negotiation. Dr. Jim Schleckser, founder of The CEO Project, is a calm strategist who builds trust through logic, patience, creativity, and careful preparation. Onyi Odunukwe, successfulmultipreneur and company builder, is a bold dealmaker, relying on leverage, unlocking value, and making the pie bigger. Together, they show you how to select the right approach for each moment, based on hundreds of successful negotiations.You'll learn: A range of negotiation approaches and their most effective usesProven strategies to prepare, adapt, and close confidentlyReal-world dealmaking, from multimillion-dollar acquisitionsto tough franchise negotiationsHow to avoid pitfalls, traps, and tactics that can backfireIf you've ever wondered how to think like a negotiator, outsmart pressure, or turn tough conversations into lasting results, this book will give you the advantage you're looking for.
Uncommon Sense
Does your business look successful on the outside-but feel chaotic on the inside?Are you stuck in constant firefighting, watching the same problems repeat while people dodge responsibility and culture slowly erodes? Is your culture just dysfunctional enough that everyone's comfortably miserable, too afraid of the change that actually removes the root obstacles?You don't need another trendy leadership theory. You need something that actually works. Fix your culture and all metrics improve immeasurably.After more than 35 years leading startups, turnarounds, and large organizations, former EOS Integrator Mel Blackwell has seen what really breaks businesses-and what actually fixes them. He's led from the shop floor to the C-suite, rebuilt broken teams, and helped leaders move from chaos to clarity when pressure was real and payroll was due.Uncommon Sense: The Fight to Fix Your Workplace Culture in the Wild West of Business is built on battle-tested leadership-not buzzwords. Through gritty stories, plainspoken wisdom, and practical tools, Mel shows you how to build a culture that can take a hit, solve problems fast, and keep moving forward.This book doesn't sell theory. It gives you a roadmap.In this book, you'll learn: How to build a problem-solving culture instead of a complaining oneHow to build winning leverage and traction into your cultureWhy structure must come before people-and how to get it rightThe system for eliminating toxic behavior that attracts, empowers, and develops good peopleBest Pledge(TM)-How to get the absolute best from your people because people at their worst self will not deliver best practiceWhy every organization needs two visions-and how to use themHow to lead with courage and win when pressure hitsPlus, you'll discover why most leaders are "worshipping problems" instead of solving them, why not everyone belongs in every role, and how real leadership shows up when things get hard.This book doesn't read like a consultant talking at you. It's written by a mentor walking beside you-telling the truth, sharing the scars, and showing you what works in the trenches.When you apply what's inside this book, leadership gets clearer. Problems get smaller. People are at their best. Teams get stronger. You gain leverage. And your business becomes something that can survive storms.If you're tired of drifting, guessing, and putting out fires-and ready to lead with clarity, courage, and confidence-this is your moment.Buy Uncommon Sense: The Fight to Fix Your Workplace Culture in the Wild West of Business today and start building a culture that actually works."The book represents both reflection and transition, from fixing cultures himself to teaching organizations how to do it independently." - International Business Times"Over time, his reputation evolved into that of a corporate fixer, someone invited into organizations experiencing cultural fatigue, performance plateaus, or leadership misalignment." - International Business Times
Brave Talk Bold Outcomes
When leaders sidestep hard conversations, it doesn't just stall progress-it quietly erodes trust, clarity, and culture. Avoidance shows up as underperformance, silent conflict, disengagement, and miscommunication. Nearly 70% of leaders avoid difficult conversations-driven by fear, discomfort, or a lack of skill-and only 23% of employees receive meaningful feedback. These numbers are more than stats; they're signals that discomfort is outpacing courageous leadership.Brave Talk Bold Outcomes is a practical, evidence-based guide for leaders ready to move from avoidance to action. The Brave Talk Model-a simple, actionable framework to help leaders prepare for, practice, and stay present in difficult conversations. Grounded in real-world stories, honest insights, and step-by-step tools, this book empowers leaders to speak with clarity, lead with empathy, and foster cultures of trust, accountability, and connection. Whether you're navigating feedback, conflict, or change, Brave Talk Bold Outcomes gives you the tools to create lasting impact-one courageous conversation at a time.
Excel 2024 Essentials
Microsoft Excel is an incredibly powerful tool and well worth mastering. And there are certainly any number of resources available to let you do that, including Microsoft's own website.But it can be hard to know what matters. Do you really need to know macros? (No.) Or WordArt? (No.) What the Excel 2024 Essentials series does is starts you at the beginning and walks you through what matters, so that you can get up and running as fast as possible, while not wasting time where it doesn't need to be wasted.This collection includes Excel 2024 for Beginners, Intermediate Excel 2024, and Excel 2024 Useful Functions.This series was written for users of Microsoft Excel 2024. If you want a more general overview that will work in any version of Excel, try the original Excel Essentials series. There are also books for Excel 2019 and Excel 365.
Navigating the Quarterlife Career Crisis
Are you feeling lost or stuck in your career?For 18 to 25 year olds struggling with uncertainty, the challenges are unprecedented. AI disruption, social media pressures, economic instability, and post-COVID isolation have created a perfect storm. You're stressed out and searching for clarity.Drawing on new research and real stories from fellow students and young professionals, ICF-certified career coach Scott Doyne offers more than just another book of advice. Navigating the Quarterlife Career Crisis provides research-backed solutions from your peers and advocates, with real strategies that address fear of failure, anxiety about timelines, and unrealistic expectations driven by irrational comparisons. Inside, readers will discover: Practical approaches to mentoring, networking, and stress reliefHow to navigate AI, social media, and job search tools effectivelyThe hidden duality of family support and pressureThe value provided by religion, faith, and spiritualityA comprehensive resource list including underutilized college and career toolsScott brings 25+ years of corporate leadership at Turner Broadcasting (leading NASCAR and NBA partnerships) plus over 1,200 hours coaching growing professionals. As a parent with children of the studied ages, he understands both the professional challenges and personal stakes.This book will empower you to embrace your journey, find comfort with the unknown, and take confident steps forward. You are not alone. You have what it takes to thrive, even when the path isn't clear.
Jobseeker's Guide, 10th Edition, Ten Steps to a Federal Job
Negotiating with Confidence
Have you ever wished you could secure higher pay, land a better deal, or resolve conflicts with ease? Maybe you want to turn everyday disagreements into successful agreements and make timely, collaborative decisions.If any of these sound familiar, Negotiating with Confidence by Dr. Haniyeh Yousofpour is your essential guide. Packed with practical strategies and real-world examples, this book helps you build the confidence and skills to negotiate effectively at work, home, and everywhere in between.With actionable tools and evidence-based insights, you'll learn to manage difficult conversations, achieve your goals, and unlock your full potential as a confident negotiator.
Brainstorm
Redesign the Future of Work with Neurodiversity in Mind Brainstorm: A Guide to Neurodivergent Talent and the Future of Work is a bold, practical guide to rebuilding work from the ground up. It shows that inclusion is more than the right thing to do, it is essential to business success. With raw honesty, sharp storytelling, and real-world tools, Brainstorm challenges tired corporate narratives and equips leaders, managers, and teams to unlock overlooked talent. Drawing on the voices of people across industries and ways of thinking, including trailblazers, business leaders, and academics, it highlights how work must be built for every kind of mind. Written by Dave Thompson, a pioneering self-advocate, educator, and innovator in the field of neurodiversity employment for over a decade, this book shows readers how to: Build environments that empower people across every cognitive profile Rethink "accommodations" as Success Enablers that fuel performance and growth Foster psychological safety, allyship, and trust in teams of every size Rethink hiring, management, and retention practices to expand your talent pipeline Tackle real workplace obstacles like communication breakdowns, burnout, and bias For employers of all sizes and industries, Brainstorm delivers an urgent call to action: stop forcing people to fit a system that was not designed for them. Instead, rewire the system itself and watch innovation, productivity, and engagement surge, and see everyone win.
Negotiating with Confidence
Have you ever wished you could secure higher pay, land a better deal, or resolve conflicts with ease? Maybe you want to turn everyday disagreements into successful agreements and make timely, collaborative decisions.If any of these sound familiar, Negotiating with Confidence by Dr. Haniyeh Yousofpour is your essential guide. Packed with practical strategies and real-world examples, this book helps you build the confidence and skills to negotiate effectively at work, home, and everywhere in between.With actionable tools and evidence-based insights, you'll learn to manage difficult conversations, achieve your goals, and unlock your full potential as a confident negotiator.
Adapt or Automate
The job security you thought you had? AI didn't take it. Someone who learned to use AI did.The headlines scream about AI replacing workers, but they're missing the real story. Artificial intelligence isn't your competition the person in the next cubicle who figured out how to 10x their output with AI tools is.Adapt or Automate cuts through the fear-mongering and hype to reveal what's actually happening in workplaces worldwide. Drawing on real-world case studies from Nairobi to New York, this book shows how AI is creating a new divide: not between humans and machines, but between those who leverage AI and those who resist it.Inside, you'll discover: Why AI won't replace you but will replace how you work - and what that means for your career in the next 12-24 monthsThe "augmentation advantage" - how professionals across industries are using AI to become irreplaceable rather than redundantThe three types of work AI handles best - and the uniquely human skills that are becoming more valuable, not lessReal strategies from real people who've transformed their careers by treating AI as a power tool, not a threatThe economic reality no one's discussing - why companies aren't choosing between humans OR AI, but humans WITH AI versus humans withoutA practical 90-day action plan to position yourself on the winning side of the AI revolutionThis isn't a technical manual or a dystopian warning. It's a pragmatic guide for anyone who wants to thrive in an AI-augmented workplace whether you're an employee, manager, freelancer, or business owner.The choice isn't whether AI will transform your industry. It already is. The only question is: Will you adapt, or will you be automated?Your career in the AI age starts here.
You Can Be Here
What if the construction career you've been imagining is not only possible-but waiting for you?You Can Be Here distills Dr. Irish Horsey's two decades in construction, academia, and workforce development into a clear, empowering guide for women ready to enter or rise in the industry. Inside are practical tools-career mapping, training pathways, degree and certificate options, professional organizations, and salary insights-to help readers plan their next move. Dr. Horsey wrote this book because too many women don't realize how much space there is for them in construction. Her mission is simple: to help build a construction workforce that looks like the world we live in and to become the mentor she once needed-showing readers they can belong in construction, and they can lead it. www.IrishHorsey.com
The Look of Success
The Look of Success: Redefining Achievement, Identity, and Fulfillment on Your Own Terms challenges conventional ideas about what it means to succeed in today's professional and personal landscape.For decades, success has been framed as a destination defined by productivity, status, income, or recognition. Yet many high-achieving individuals find that reaching these milestones does not bring the fulfillment they expected. Instead, it creates a sense of misalignment-the realization that the life they have built no longer reflects who they are becoming.In this reflective, research-informed work, Dr. Karissa Thomas reframes success not as something to chase or perform, but as an evolving alignment between identity, values, and lived experience. Drawing on leadership insight, adult identity development, and emotionally intelligent reflection, the book explores how cultural expectations, inherited narratives, and professional conditioning shape how success is defined and pursued.Rather than offering formulas or surface-level motivation, The Look of Success invites readers to examine the internal dimensions of achievement. Through grounded insight and reflective prompts, readers are guided to distinguish external performance from internal fulfillment, recognize where ambition has become misaligned, and redefine success in ways that support integrity, clarity, and long-term well-being.Written for professionals, leaders, students, and individuals navigating periods of transition or recalibration, this book speaks to those who have succeeded by conventional standards yet sense there is more. It offers a framework for conscious self-definition-one that allows success to be revisited, refined, and lived intentionally as life and priorities evolve.The Look of Success contributes to contemporary conversations on leadership, identity, and sustainable achievement by reframing success as something to be defined and inhabited, rather than measured or proven.
The Calm Assertive Voice
Do you ever walk away from a conversation thinking..."I should have said something."Maybe you stayed quiet to avoid conflict.Maybe you spoke up, but it came out sharper than you intended.Maybe you've been stuck between people-pleasing and frustration-unsure how to be firm without sounding aggressive.There is a better way.The Calm Assertive Voice shows you how to communicate with clarity, confidence, and calm-especially when it matters most.In today's workplace and relationships, communication isn't just about speaking-it's about being heard without creating tension.This book is a practical guide for professionals, leaders, and everyday people who want to: Speak up without apologizingSet boundaries without guiltHandle difficult conversations without escalationStay composed under pressureEarn respect without raising their voiceDrawing from modern psychology, negotiation research, and evidence-based communication frameworks, The Calm Assertive Voice teaches the "middle path" between silence and aggression.You'll learn why conflict feels so stressful, how the nervous system hijacks your words, and how calm assertiveness can be trained like any other skill.Imagine walking into your next hard conversation with steady confidence.Instead of overexplaining, you speak clearly.Instead of avoiding, you address issues directly.Instead of reacting emotionally, you stay grounded.Inside, you'll discover: ✅ Simple sentence structures that lower defensiveness✅ Boundary-setting scripts that protect your time and energy✅ Tools to stay calm when emotions run high✅ Strategies for giving feedback without hostility✅ A communication style that builds trust and authorityAssertiveness isn't about being loud.It's about being clear.And clarity changes everything-your relationships, your work, your self-respect.If you're tired of rehearsing conversations in your head...If you're ready to stop shrinking back or snapping under pressure...If you want to speak with firmness and kindness...Then this book is your next step.Scroll up and click Buy Now to begin mastering the calm, confident voice that earns respect without conflict.The Calm Assertive Voice will help you speak up, set boundaries, and handle difficult conversations with integrity-starting today.
