Joyosity
Bring Joy Back to Leadership--And Watch Your Team Thrive.Burnout is rampant. Employee disengagement is at an all-time high. Leaders are stuck between driving productivity and maintaining well-being--but what if the missing ingredient is joy?In Joyosity, leadership expert Jenn Whitmer presents a groundbreaking approach to workplace culture that prioritizes joy as a strategic advantage. Through her Joyosity Compass, a practical framework grounded in leadership principles, the Enneagram, and the science of human connection, she helps leaders cultivate curiosity, connection, and culture to create thriving, innovative teams.Packed with personal stories, real-world case studies, and actionable strategies, this book offers a refreshing alternative to conventional leadership models--one that fosters engagement, fuels creativity, and enhances both personal and organizational success. Whether you're leading a small team or a global company, Joyosity will help you build a workplace where people don't just work--they flourish.For business leaders, HR professionals, and entrepreneurs ready to redefine leadership and unlock the power of joy.
Jobless
Your job is changing. The question: are you steering or drifting?Artificial intelligence has already arrived in your workplace, quietly reshaping every profession from customer service to law, from teaching to creative industries. While experts debate the future, millions of workers live the transformation today.JOBLESS reveals what happens when AI meets human work, and what you can do about it.Through stories of professionals navigating this shift-a Barcelona marketer whose campaigns were automated overnight, a radiologist watching AI diagnose better than his decades of experience, a customer service rep in Manila preserving dignity in an algorithmic world-this book maps the patterns of displacement and adaptation happening across industries.The AI-ME Framework provides a practical path forward: ADAPT - Spot changes before they become crisesINTEGRATE - Make AI work for your reality, against you MASTER - Know when AI is confidently wrong and whyELEVATE - Protect what matters from being optimized awayMarco Cordioli offers no false promises or techno-optimism. Drawing from years tracking how organizations implement AI versus how they sell it, he shows both the workers being left behind and those finding unexpected opportunities. From solo professionals using AI to run what once required entire departments, to collectives building mutual support systems, new models of work are emerging.This book speaks to anyone who has felt that unsettling moment when an AI tool did in minutes what used to showcase your expertise. For those who want to navigate change consciously rather than scrambling to catch up.Whether you feel secure in your role or already feel the pressure, JOBLESS gives you tools to understand what's happening, why it matters, and most crucially, what you can actually do about it.The transformation will continue. So will you.
Shaping the Deal
In high-stakes business, the deal is often decided long before you sit at the table. The most successful negotiators don t just argue their case they shape the deal itself by setting the context, sequencing the moves, and controlling the terms before the first handshake. This is the strategic edge that turns uncertain outcomes into designed victories. This book is a field-tested blueprint for those who want to win without brinkmanship. It reveals how to use business negotiation strategy not as a reactive skill but as a proactive campaign. You ll learn how to read the terrain, map stakeholders, and control the pace so that agreements become the logical outcome, not the product of last-minute persuasion. Discover how to apply deal framing to make your position the natural choice, use negotiation sequencing to close doors on rival paths, and deploy stakeholder mapping for deals to influence the decision-makers who aren t even in the room. You ll see how a well-planned concession strategy playbook can protect value while building trust, and how cross-cultural business negotiation techniques prevent costly misunderstandings. Through real-world examples, proven frameworks like BATNA and ZOPA, and advanced tactics such as tempo control in negotiation and negotiation campaign design, you ll gain a repeatable system for shaping the outcome before the negotiation even begins. Whether you re leading enterprise sales, closing partnerships, or navigating complex disputes, this book will change the way you prepare, position, and perform so you can close deals without brinkmanship and with the confidence that the terms will hold long after the ink dries.
Outsmarting the Machine
The rules of work have been rewritten and the new manager on your performance review might not be human. Across industries, algorithms are deciding who gets hired, who gets promoted, and which careers quietly stall. The question is no longer whether automation will touch your job, but whether you know how to thrive when AI is the boss. This book is a field guide for staying relevant in an AI-driven workplace without sacrificing the traits that make you uniquely human. It reveals the human skills AI can t replace judgment, creativity, empathy and how to turn them into visible career assets. You ll learn how to work in hybrid human-AI collaboration models, decode the metrics that machines use to evaluate you, and build a personal brand in the AI era that gets noticed by both human leaders and automated systems. Through case studies from diverse industries, clear frameworks, and actionable strategies, you ll discover how to: -Navigate algorithmic bias at work without losing opportunities -Build credibility in systems that prize data over personality -Develop data literacy for career growth so you can speak the language AI understands -Create a promotion strategy in automated companies that positions you ahead of change If you ve ever wondered how to get promoted when algorithms decide, this book offers the clarity and tools to do it. It s for ambitious professionals, future-focused managers, and anyone who refuses to be left behind as workplace automation reshapes the ladder of success. By the end, you won t just adapt to the new rules you ll know how to play offense, shaping your career so that you rise, no matter how fast the machines learn.
Jobs of Tomorrow
The rules of work are changing faster than anyone expected and most career advice is already outdated by the time it s given. Whether you're a student choosing your first path or a professional contemplating your next move, the question is the same: how do you stay relevant in a world where industries rise and vanish in a single generation? This practical guide breaks through the noise to offer a clear, evidence-based map of the jobs of tomorrow and how to position yourself to thrive in them. Drawing on trends in demography, climate, culture, and tech, it reveals the future of work not as a guessing game, but as a pattern you can read and prepare for. Inside, you'll discover: The real forces driving change and why chasing the latest tech trend isn t enough The careers most likely to grow through 2040, including AI-resistant careers and green economy careers How to pivot mid-career with confidence using adaptable, future-proof skills Why employers are prioritizing mindset and problem framing over technical mastery Concrete ways to build relevance, flexibility, and meaning into your work life now Ideal for ambitious learners, purpose-driven professionals, and anyone seeking clarity in a shifting world, this is more than a list of careers in demand 2040. It s a mindset and a toolkit for designing a life that stays valuable and satisfying even as the job market evolves. If you're looking for a smart, accessible, and honest guide to career planning, mid-career pivot strategies, and the skillsets that will matter most, this is the roadmap to help you move forward with direction, not fear.
The Engagement Dilemma
What if your next great hire isn't the one with the perfect r矇sum矇... but the one who feels like they belong?In The Engagement Dilemma: How to Create a Culture of Belonging, Dr. Rosalind Cohen flips the script on traditional hiring practices and delivers a refreshingly honest look at what really drives performance, retention, and team culture. Spoiler: it's not stock options, ping pong tables, or corporate slogans.Drawing from 25+ years in HR and her own doctoral research on inclusive leadership, Cohen shows how most companies are asking the wrong questions and hiring the wrong people for the right jobs. Through candid stories, research-backed insights, and laugh-out-loud observations from the front lines, she unpacks how to: Attract candidates who actually want to grow with your teamDitch the "culture fit" trap and hire for contribution, not conformityRethink outdated job descriptions and interview processesTrain managers to foster trust, belonging, and real engagementBuild a workplace where people feel seen, heard, and valuedWhether you're an HR pro, team leader, or executive tired of revolving-door hires, Hiring for Engagement is your practical, punchy guide to building teams that thrive, not just survive.If you're ready to stop hiring for convenience and start hiring for connection, this is the book you've been waiting for.Dr. Rosalind F. Cohen, SPHR, SHRM-SCP, is a New York native who's spent over 25 years figuring out why workplaces can be so wonderfully terrible-and more importantly, how to fix them. After moving around the country more times than she cares to count (seriously, the boxes never fully got unpacked), she became something of an expert on belonging and connection. Turns out, all that searching for "home" was excellent preparation for helping organizations create places where people actually want to work.Currently serving as Chief People Officer at Laird Norton Wetherby, she leads with curiosity and empathy to build cultures where team members feel valued for their unique contributions
The Power of Content Creating
Social media is one of the fastest growing industries in the world. Wouldn't it be great to create content doing what you love to do? In The Power of Content Creating, I teach, inspire, motivate, and show you how to earn income in the social media space, providing indepth insight into what happens in the social media world and how content creating works. Using my personal experience as a backdrop, I help you unlock your power by using your own ideas, talents, and skills to create content. I share the tools that are necessary to be successful. In this guide, I discuss: - social media terminology; - the benefits of social media networks; - creating your social media account; - social media networking; - turning your network into your net worth - introducing a sense of purpose, confidence, positivity, empowerment, and encouragement to take action and achieve goals; - opening your personal life to the public; and - elevating your results. Whatever goals you have for building your online presence, whether it's a business, fame, love, or something else, it's important to put in the work, stay encouraged, remain open to learning new things daily, and never give up.
Careers in Sport, Fitness, and Exercise
Are you considering a career in sport, fitness, or exercise? As interest in physical activity continues to expand, so do career opportunities in the field. Written by experts from various areas in the physical activity sciences, Careers in Sport, Fitness, and Exercise: A Guide to Kinesiology Professions, Second Edition, is the ultimate guide to career paths in kinesiology. With information about 36 career tracks, it is a must-have for anyone who wants to make an informed career decision. You will feel equipped to compare career paths after learning about the educational and certification requirements needed to secure and maintain each one. For each career path, you'll be provided with useful information: Job descriptionsWorking conditionsSalary rangesResponsibilitiesKey skillsProfiles of professionalsThe field of kinesiology is broad and offers a diverse range of career opportunities. Throughout the text, student and professional profiles will give you insight into the benefits and challenges of pursuing particular educational tracks. These honest discussions will help you narrow down the careers that appeal to your strengths and interests. Explore career tracks like these: Fitness instruction, personal training and managementStrength and conditioning trainingPhysical education teaching and coachingSport officiatingSports marketing and managementAthletic training, sports medicine, and rehabilitationAllied health and public health sciencesPhysical therapySport psychology performance enhancementSport performance science in industryHigher education and professorshipCareers in Sport, Fitness, and Exercise, Second Edition, is produced by the American Kinesiology Association, which is dedicated to promoting kinesiology as a central contributor to the understanding of human health and performance. This guide will prove to be an invaluable resource as you contemplate your career path.
Excelling In a Biased Society
In Excelling in a Biased Society, former contractor Carl Jones recalls his journey from a small-town country boy to an IT Senior Manager for a global Department of Defense contract company. He talks frankly of the challenges he was forced to overcome, the pivotal moments that shaped his values, and the lessons learned through successes and failures, offering an inspirational look at the power of perseverance and maintaining personal integrity.
Happiness Works
A proven five-step framework to overcome the most pressing challenges in the modern workplace At a time when American workplaces are in crisis, Happiness Works: The Science of Thriving at Work delivers a five-step framework to address the growing challenges they face, including the complexities of hybrid/remote work, rising mental health concerns, and a pervasive sense of disconnection and disengagement. Rooted in the latest research on psychology, this book offers a view of happiness at work that goes beyond hacks, cliches, and platitudes, enabling readers to create more inclusive, engaging, and ultimately more successful team environments. Drawing on author Jessica Weiss's 15 years of leadership, culture, and organizational development consulting experience for some of the country's most prestigious organizations including Coca-Cola and Johnson & Johnson, this book explores concepts including: Fairness, transparency, and a help-others attitude as essential requisites to happiness habits and strategies Positivity and resilience as tools to manage negative thoughts and emotions The importance of friends at work A new concept of a To-Do List, focusing exclusively on what you got done The power of savoring the moment as a strategy to rewrite neural pathways for happiness Thought-provoking and highly practical at every turn of the page, Happiness Works earns a well-deserved spot on the bookshelves of all professionals and leaders seeking real solutions to some of the most pressing problems in the workplace today.
Demystifying Corporate Buzzwords
Buzzwords: Your Secret Weapon . . . or Your Fastest Way to Lose CredibilityWhether you love them, hate them, or use them without thinking, buzzwords shape the way business gets done. They can open doors-or close minds.In this practical, engaging guide, former Fortune 100 executive and C-suite advisor S. Gary Snodgrass shows you how to- decode fifty of today's most-used corporate buzzwords and unpack what they mean, when they work, and when they don't;- spot and stop jargon misuse before it derails your message;- adapt your language for different audiences so you're heard, understood, and respected;- avoid buzzword burnout with tools to keep your communication clear, fresh, and compelling.With real-world case studies, interactive self-assessments, and even a few "Buzzwords with a Wink" to remind you that business language can be both sharp and fun, this is not a dictionary-it's a survival guide. Whether you're a leader, aspiring professional, educator, or just someone who wants to stop rolling your eyes in meetings, Demystifying Corporate Buzzwords will change the way you think about the words you work with.Clear communication isn't optional. It's your competitive edge.
Innovation Is Nothing Without Courage to Unleash It
Innovation is Nothing Without Courage to Unleash It takes readers behind the scenes of real-world innovation. From academic breakthroughs to boardroom battles, Dr. Marien J. Zanyk reveals the trials and triumphs of launching disruptive health technologies while remaining grounded in integrity and purpose. This compelling narrative provides not only entrepreneurial insights but also a personal call to action: to live boldly, think differently, and lead with heart. Whether you're a startup founder, creative thinker, or seasoned professional, this book is your companion for unlocking the courage to create lasting impact.
Innovation Is Nothing Without Courage to Unleash It
Innovation is Nothing Without Courage to Unleash It takes readers behind the scenes of real-world innovation. From academic breakthroughs to boardroom battles, Dr. Marien J. Zanyk reveals the trials and triumphs of launching disruptive health technologies while remaining grounded in integrity and purpose. This compelling narrative provides not only entrepreneurial insights but also a personal call to action: to live boldly, think differently, and lead with heart. Whether you're a startup founder, creative thinker, or seasoned professional, this book is your companion for unlocking the courage to create lasting impact.
Don't Get Scammed
CONSUMER INVESTIGATOR DALE CARDWELL has a mission: to promote ethical business practices that empower consumers and expose scammers. After twenty-five years as a television journalist uncovering high-profile corruption, he realized he could make a bigger impact in the lives of the public he vowed to protect. Instead of reporting on someone who had already been exploited, he could intervene on the victim's behalf and help them seek restitution. Thus TrustDALE was born. Endeavoring to establish a community of trust, Dale developed a system by which consumers could get great products and services at fair prices, and companies could sell those products and services at a fair profit.In this consumer-oriented handbook, Dale shares his seven-step strategy to becoming a savvy consumer. Learn how to identify a scam before you get swindled-this time, experience won't be your teacher. His investigative standard, vetted across numerous businesses, lays down both offensive and defensive tactics for getting the jump on con artists and saving your hard-earned money. Don't get scammed, get smart!
The Little Book of Influence
What if your worst communication disasters could become your greatest superpowers?Meet communications expert Jordana Borensztajn, who dressed as a giant Like button and got escorted out of Facebook's Silicon Valley headquarters. Who bombed so spectacularly on a cruise ship that passengers demanded she get off mid-sail. Who wedged a raw egg in her mouth seeking social media fame and, instead, injured her jaw.Career-ending catastrophes? Hardly. They were transformative.Through visceral stories that make you wince and laugh, The Little Book of Influence outlines Jordana's PRESENCE framework - eight keys to authentic influence that will transform how people experience you. It's raw, honest, and incredibly practical.In a world of ever-increasing artificial content, discover how to make vulnerability your competitive advantage and your ultimate strength.
The Rookie CEO, You Can't Make This Stuff Up!
The Rookie CEO goes behind the scenes with 9 Rookie CEOs and shares what behaviors cross the line, what activities result in excellent and poor execution and what successful leadership looks like. The book features actual stories about 9 rookie CEOs from different backgrounds, who bring unique philosophies and leadership styles to their new role and that drives the culture of the company. The reader will learn from actual lessons about people who make the organization successful, and how the rookie CEO's philosophy and leadership style impact the culture. How do we accomplish that in the book?The revolutionary framework introduced as PPLC represents the Path to CEO, Philosophy, Leadership Style and how they shape corporate Culture. This book is for future CEOs, investors, entrepreneurs, and people with the ambition to lead companies. The goal is to eliminate mistakes in the early days of being a CEO. The rookie CEO or leader will be better prepared when these types of issues hit them head on and set the stage for success!
Taking Ownership of Your Career
Studies into workplace violence, terrorism, and other forms of dysfunctional behavior associated with work suggested to us that there was a need for a book that would not only educate others on these topics but would also help those who wanted to reduce their risks by choosing relatively safe jobs.No job is completely safe. You can get paper cuts, be injured by a staple, or cut yourself with a letter opener. You can slip, trip, stumble, and fall. You can sit or stand in one position for too long. You could get fired even though you are performing well. You can be a victim of sabotage or harassment, sometimes because you are doing an outstanding job. There are simply a lot of ways to get hurt - physically or emotionally - on the job. However, you can evaluate the potential risk or relative safety of a job before you make a career decision.You can learn things to look for that will enable you to make a more rational, informed decision about a potential job or work site. This book is designed to help you do just that. I wish you luck in your job hunting and on your job.
Kind Dynamite
Forget the outdated research that says women are not as credible as men in the workplace.We have superpowers that make us better leaders and more profitable in running businesses.However, to achieve success, you must bring a combination of professionalism and personable style to your meetings. Kind Dynamite: Six Ways Women Can Use Our Uniquely Explosive Power to Persuade in Meetings concretely outlines proven formulas you can use to combine your kindness with dynamic presentation chops to ensure your credibility. This book is not just about standing out in meetings. It's about overcoming your speaking fears and taking charge of any room. It's about celebrating our coolness as women in an authentically assertive way.Dr. Karen Lisko teaches the techniques she has coached hundreds of smart women to use in the workplace and proves you don't need to sacrifice kindness for directness to achieve success.Now, learn to use your Kind Dynamite(TM)!
Speaking Human
Have you ever caught yourself saying 'yes' when you meant 'no, ' retreating into silence when speaking up would have made a difference, or overexplaining yourself without understanding why?In this book, Speaking Human, you will discover the beliefs, experiences, and emotional patterns that shape the way you speak, react, and connect. From cultural expectations to personal wounds, the forces influencing the ways you communicate often lie beneath the surface, until you learn to recognize them and speak with understanding, fostering self-awareness and self-respect.With authentic storytelling, reflective questions, and practical tools, award-winning author and speaker, Dr. Damini Chawla, guides you to: Discover the internal stories and scripts that shape your voice, Understand why some conversations feel so hard, and how to navigate them successfully, Express yourself with clarity and self-care, not self-protection, creating the space for mutual truth, trust, and transformation.Every conversation you ever have, with your partner, children, or colleagues, will only be as deep and authentic as those you are willing and able to have with yourself. Let Speaking Human be your guide to these essential conversations.
Kind Dynamite
Forget the outdated research that says women are not as credible as men in the workplace.We have superpowers that make us better leaders and more profitable in running businesses.However, to achieve success, you must bring a combination of professionalism and personable style to your meetings. Kind Dynamite: Six Ways Women Can Use Our Uniquely Explosive Power to Persuade in Meetings concretely outlines proven formulas you can use to combine your kindness with dynamic presentation chops to ensure your credibility. This book is not just about standing out in meetings. It's about overcoming your speaking fears and taking charge of any room. It's about celebrating our coolness as women in an authentically assertive way.Dr. Karen Lisko teaches the techniques she has coached hundreds of smart women to use in the workplace and proves you don't need to sacrifice kindness for directness to achieve success.Now, learn to use your Kind Dynamite(TM)!
Respect
How to be more respectful and how to encourage others to treat you more respectfully In Respect: How to Change the World One Interaction at a Time, veteran public relations executive Robert Dilenschneider delivers an insightful and original discussion of how to cultivate respectfulness in every facet of your life. You'll learn how to embody and encourage respectful behavior and speech among work colleagues, family, friends, and others. You'll learn about how respectfulness has life-changing consequences for all who practice it and why it's within reach for us all. You'll also discover why it's so sorely needed in an increasingly fragmented society and how it can transform our interactions for the better. Readers will also find: Strategies for transcending the inane and unimportant and creating meaning in your life Tools and paths to improve your self-respect, develop respectfulness, and encourage others to treat you with respect Techniques to begin mending some of the fences that appear irreparably damaged by increasing societal incivility Perfect for managers, executives, directors, founders, entrepreneurs, and other business leaders, Respect is an essential guide to navigating a society, marketplace, and environment that seems increasingly prone to disrespect and rudeness, and how to help make it better.
Be The Mentor Who Mattered
The One Thing That Changes Everything: Showing Up for Someone Else.We live in an age of connection without community. Social media keeps us plugged in but leaves us lonely. Information floods our screens, yet real guidance seems rare. The truth? The world is in desperate need of mentors-ordinary people willing to make an extraordinary difference.In Be the Mentor Who Mattered, internationally recognized speakers and bestselling authors Colleen Stanley and LeAnn Thieman share a bold invitation: step into the role that could change someone's life-and your own. Drawing on inspiring, true stories from business leaders, nurses, athletes, military veterans, artists, parents, and neighbors, Stanley and Thieman reveal that mentorship doesn't require a title, a program, or a lifetime commitment. Sometimes, it's one conversation, one moment of encouragement, one act of belief that sparks transformation.Inside, you'll discover: - Why mentorship is no longer a "nice-to-have" but a "must-have" in today's fractured world.- How to spot-and seize-mentor moments that can quietly alter the course of someone's life.- Inspiring real-life accounts of resilience, courage, and the ripple effect of guidance.- Practical ways to offer wisdom, encouragement, and "tough love" that empowers others to rise.- How becoming a mentor can reignite your own sense of purpose and connection.Whether you're a CEO or a student, a parent or a peer, you already have what it takes to be the mentor who mattered. Not by doing more-but by doing something for someone else.If you've ever wondered whether you can make a real difference, this book will convince you: you can. The only question is-will you?You don't have to change the whole world. Just change someone's world. Start today.
Being Acquired
This book, reflecting Dr. Jackson's dissertation research and related observations, prepares readers for what to expect regardless of organizational level and ownership during and after an M&A event. Providing the perceptions of management consultants in a Western business culture, the book gives readers examples of behaviors that make for a successful M&A and those that do not. The information will interest those in various industries, including professional and advisory services, M&A, banking, private equity, change management, organizational psychology, and human resources.
The Negotiation Code
"...Ellis draws on his experience in business and negotiating in all aspects of his life to teach readers both new and time-tested tactics for negotiating and preparing for any eventuality." -Kirkus Review"...a must-read for anyone seeking not only better outcomes but better relationships." -Seattle Book Review"...a fantastic resource that is sure to change how readers approach negotiation." -Readers' FavoriteEmotional Intelligence. Artificial Intelligence. The Future of Negotiation.Negotiation isn't just for boardrooms-it's a daily skill that shapes your career, relationships, and future. Yet most people approach it as a battle of tactics, missing the real opportunity: connection, clarity, and mutual gain.In The Negotiation Code, Guy Ellis blends the power of Emotional Intelligence (EQ) with the precision of Artificial Intelligence (AI) to revolutionize how you influence, collaborate, and lead. This isn't about manipulation-it's about mastering the psychology of human behavior and using strategy to create win-win outcomes.You'll learn how to: Build trust and influence before the conversation beginsUse AI for smarter preparation and real-time decision-makingFrame your message to shift resistance into alignmentApply the BEACONS(TM), Negotiation Grid(TM), and UNO(TM) frameworks to structure outcomes that stickWhether you're closing a business deal, leading a team, or navigating everyday conversations, The Negotiation Code gives you the tools to lead with confidence, connect with purpose, and shape outcomes-without anyone feeling like they've been "sold."Influence smarter. Lead better. Negotiate without limits.
Being Acquired
This book, reflecting Dr. Jackson's dissertation research and related observations, prepares readers for what to expect regardless of organizational level and ownership during and after an M&A event. Providing the perceptions of management consultants in a Western business culture, the book gives readers examples of behaviors that make for a successful M&A and those that do not. The information will interest those in various industries, including professional and advisory services, M&A, banking, private equity, change management, organizational psychology, and human resources.
You've Got This!
Have you realised that academic success and working hard aren't enough to build a fulfilling career? Packed with proven tips that work in the real world, You've Got This teaches the essential but overlooked skills you need to succeed when you have to work with other people. Whether you are fresh into your first job or navigating the messy middle of your career, this book gives you the tools to progress on your own terms. You'll learn how to: -create the reputation you want from day one -build rapport with new people -elicit useful feedback and act on it -handle difficult conversations with confidence -decide whether to stay, move on, or step up This book's sharp insights, engaging personal anecdotes and research from leading business schools spark lasting change so you can build the people skills you need to thrive in your career.
Fight Less, Win More: How Master Negotiators Influence Hearts, Minds, and Deals
"Fight Less, Win More is a massively useful book for just about anyone who has to deal with the desires, foibles, and idiosyncrasies of other human beings."--Daniel Pink, #1 New York Times bestselling author of To Sell Is Human, Drive, and The Power of RegretYour handbook for mastering the negotiating skills in the multimillion-copy bestseller Never Split the Difference.You're in a negotiation right now. In fact, you've been negotiating all day.That email to your boss? Negotiation. That conversation with your teenager? Negotiation. That interaction with the barista who made your morning coffee? Negotiation too.Most people don't realize they're negotiating until it's too late--until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others feel valued?In this groundbreaking follow-up to the global bestseller Never Split the Difference, negotiation experts Jonathan B. Smith and Derek Gaunt reveal the missing piece that's been holding you back: a practical handbook for applying Tactical Empathy--the ability to understand and influence people at a level they don't even realize--to every sensitive conversation in your life.Discover how to: Begin disarming defenses by making your counterpart feel genuinely understood. Acquire critical information by mastering the 5 Levels of Listening that uncover hidden motivations Spot game-changing "Black Swans" that swing seemingly impossible negotiations to your advantage Defuse tension and navigate high-pressure situations with confidence using the Core Four skills Get more of what you want without burning bridges or compromising your integrityForged in high-stakes hostage crises and refined in thousands of business negotiations, these field-tested techniques aren't based on academic theory--they're proven methods that work when the pressure is on.This book isn't about tricks or manipulative tactics or winning at all costs. It's about a fundamental shift in how you approach human interaction: It's not about you--it's about them.When you master this mindset and the practical skills that flow from it, you'll transform not just your negotiations but your entire life. You'll resolve conflicts faster, build stronger relationships, and achieve outcomes you never thought possible.Inside you'll find: Real-world case studies showing how these skills work in everyday situations Step-by-step guidance for implementing each technique Low-stakes practice exercises to build your confidence Actionable strategies for identifying and overcoming common negotiation trapsStop leaving money on the table. Stop enduring unnecessary conflict. Stop accepting less than you deserve.This isn't just another business book--it's the missing manual for every negotiation in your life.Get your copy of Fight Less, Win More today and start turning every conversation into a path to success.
Junk Values
"Provocative. Insightful. Transformative."In a world short on trust, where power is weaponised and choice is often no more than the illusion of choice, how can you thrive on your own terms? We must look to ourselves for guidance. Understanding our purpose and principles, expressing them clearly and actually living by them, is the strongest possible foundation for people and businesses who want to flourish. But there is a problem. The world of values, purpose, vision and culture has shrunk to a limited vocabulary and performative showboating. Little wonder so many people now dismiss it all as nothing more than corporate BS.It is a crying shame. To turn a powerful asset into derivative nonsense is a spectacular own-goal - and one with serious costs in trust, reputation and success.Junk Values exposes the patterns that have crept, unchallenged, into the systems and processes of values. It shows you exactly what I define as Junk Values, why they do real damage to people and businesses alike, and how to replace them with something stronger. Because the way I advocate is neither easier nor faster but very definitely better.And the burger and fries? Read on, and you'll find out.Junk Values is a sharp and timely expos矇 of how corporate culture lost its way - and a practical guide to rebuilding genuine purpose, trust, and integrity in business.
Time Management For Everyone
Time Management For Everyone: Strategies to Improve Your Work-Life Balance, Increase Your Efficiency & Productivity, Deal with Procrastination & Give You More Time and FreedomReclaim your time, boost your productivity, and create the work-life balance you've always wanted, even if your days feel chaotic and overwhelming!Are you constantly juggling endless tasks, back-to-back meetings, overflowing emails, family commitments, and looming deadlines? Do you wish you could finally find more hours in your day? You are not alone, and this book is here to help.Time Management For Everyone is a practical, actionable guide designed for busy People. Suitable for professionals, managers, and leaders at work, or stay-at-home Moms, Students, and Teenagers. Anyone who wants to take control of their time, reduce stress, and achieve more without burning out. Whether you're struggling with procrastination, lack of focus, or energy management, this guide offers clear strategies you can implement immediately.Inside, you'll discover how to: Overcome procrastination and tackle daunting tasks with confidence.Master prioritization so you focus on what truly matters.Use micro-tasking and habit stacking to build routines that stick.Manage your energy to maximize productivity without burnout.Implement techniques to save time and reduce stress.Set realistic goals and achieve them with precision.Decode your biological rhythms for optimal task scheduling.Maintain focus in a digitally distracted world.Integrate work-life balance into your daily routine effortlessly.And much more!
Secrets of Confident People
WHAT WOULD A LITTLE EXTRA CONFIDENCE MEAN TO YOU? Confidence can help you do better at work, feel more comfortable in social situations, be more open to new experiences. Confidence can do amazing things for you. Secrets of Self-Confidence shows you how to build it. INSTANT CONFIDENCE If you've ever done anything well, you already know how to do confidence. The secret is to know what it looks, sounds and feels like for you, and then replicate it in areas where confidence doesn't come so easily. Secrets of Self-Confidence reveals the things you need to know to grow your self-confidence. Every one of the 50 secrets in this book contains 3 strategies you can put into practice right now to get better results. Some of the ideas will surprise you, all will inspire you. Put these simple strategies together and you have a recipe for success, a formula that will unlock your full potential. GET THE CONFIDENCE HABIT Most people are brought up thinking you're either confident or not. That's not the case. Confidence isn't something you have or don't have; it's something you do or don't do. We all have it and can trigger it in an instant regardless of situation, experience or external factors. This book is packed with strategies for increasing confidence. By choosing one or two at a time and using them, your confidence will grow significantly no matter what your starting point. Apply the tools, techniques and principles and you will have all the confidence you could ever need in any situation. ABOUT THE SERIES Secrets books are designed to be easy to incorporate into your daily life. They boil down the essentials of important topics into short, quick lessons giving expert advice on a wide range of challenges that you can apply instantly. Each chapter outlines one of the 50 secrets and gives three strategies for putting the ideas into action. Whether you want to improve your efficiency, clear your desk, or be on top of your work, these books give the answers you're looking for.
Delivering the Wow
A Fast Company Press book How a culture of "WOW" transformed the travel industry "WOW!" was the word on everyone's lips as the first guests stepped aboard Icon of the Seas, the largest, most spectacular cruise ship ever created.Icon was one of many WOWs generated by a standout culture during the tenure of Richard Fain, regularly named one of Barron's "World's Best CEOs." Under Fain's leadership, Royal Caribbean Group built the world's most innovative ships--large and small--and one of the strongest service cultures in the travel industry.In Delivering the WOW, Fain shows how a culture united people around a mission, delighted guests, and unlocked extraordinary performance. Drawing on vivid stories from 33 years at the helm, Fain explains how a remarkable culture was forged and strengthened through: -Alignment: ensuring every employee understands the same clear mission, beyond hierarchy or titles-Intentionality: never losing sight of the ultimate goal and ensuring that every action, big or small, supports that objective-Continuous improvement: never being satisfied; always believing that there are ways to improve-Crisis response: deeply rooted culture as a stabilizing force during black swan events, including the global pandemicInvaluable principles like these are woven into unforgettable stories which help explain how the company's profitability, guest capacity, and employee base all grew more than thirtyfold. Fain also candidly recounts mistakes he made along the way. He takes readers inside tough decisions during high-stakes crises--including the COVID shutdown--that helped rally 100,000 employees to beat the odds and unify the company like never before.Beyond its valuable lessons, the book offers cruise enthusiasts a behind-the-scenes look at the dedicated teamwork that shapes every unforgettable voyage. Delivering the WOW tells the dramatic story of a tenacious culture that surmounted challenges, thrilled customers, and introduced game-changing innovations.
WORK Then PLACE
Is your workplace built for how we work today-or stuck in the way we worked yesterday?The world of work changed overnight in 2020, when COVID-19 forced millions of corporate employees to work from home-yet many organizations have still not adapted to the new standards of modern work. Since then, we've lived through the Great Work From Home Experiment, the Great Resignation, the Great Reshuffle, and now find ourselves grappling with the Age of AI. While most workplace debates still focus on where people work, the more important question is how work actually happens, and how places support work.WORK then PLACE redefines the workplace for the 21st century. The modern workplace isn't a fixed location, but an ecosystem of behaviors, systems, and environments tailored to the unique attributes of your organization. This book provides a clear and adaptable guide to developing a workplace strategy that aligns with business goals, helps employees thrive at work, and evolves alongside your company.With WORK then PLACE, you'll learn how to: Distinguish between the work your company does and the places (physical, digital, and experiential) that support it.Develop a workplace strategy that centers workflows and the people who power them.Use practical frameworks and decision-making methods to define and evolve your approach.Navigate hybrid work, AI shifts, cultural transformation, and the growing demand for adaptability and purpose.Measure effectiveness and drive meaningful change that enables employee success, rather than just requiring compliance.What you won't find in WORK then PLACE: Prescriptive formulas, nostalgia for the pre-pandemic Before Times, justification for half-baked RTO policies, or stale remote vs. office debates. The conversation has evolved. Our approaches must, too.Written by workplace transformation and employee experience experts Sara Escobar and Corinne Murray, WORK then PLACE distills decades of real-world experience into an approachable, provocative guide for anyone shaping work and workplaces today. WORK then PLACE helps you build a workplace strategy that is structured as an organizational strategy, not just a real estate one. Better workplaces help companies become more effective, more adaptive, and more human. It all starts with understanding how we work now.Modern work needs modern strategies. Create yours with WORK then PLACE!Sara Escobar utilizes knowledge built over her 20-year career leading Workplace for global companies, including CBRE, Riot Games, Netflix, Honey, and Hulu. She holds a Master's Degree in Organizational Development from Pepperdine University and a Bachelor's in Communications from the University of Oregon. She is also the Founder and President of Wielding Workplace, a consultancy that supplies solutions to corporate workplace challenges and fractional workplace leadership. Corinne Murray is a work futurist, workplace strategist, and writer with 15 years of experience in organizational change, employee experience, and workplace transformation. She has led initiatives for companies including WeWork, American Express, RXR, Gensler, and CBRE. As the Founder and Chief Transformation Strategist of AGATE, Corinne helps organizations navigate the evolving nature of work by aligning people, systems, and technology, particularly in the context of hybrid work, four-day workweeks, and emerging AI tools.
The Ethics of Urgency
When everything feels urgent, how do you decide what truly deserves your time? This book delivers a powerful reframe for anyone drowning in deadlines, emotional labor, and unrelenting demands. Instead of chasing productivity hacks or color-coded calendars, it introduces a field-tested approach rooted in triage borrowed from battlefield medics, not business schools. You ll learn how to assess tasks like wounds: which ones need attention now, which can wait, and which must be left behind. For the overwhelmed professional, the exhausted caregiver, or the chronic over-committer, this is your permission to stop reacting and start prioritizing under pressure with precision and purpose. You ll discover: A new lens for strategic task prioritization that honors your limits without compromising your values How to make decisions under stress using a triage-inspired method that cuts through chaos Why saying no is not selfish but a form of ethical decision-making in productivity How to build a personal task triage system that turns overwhelm into clarity The mental model that separates noise from signal and guilt from responsibility This book doesn t teach you how to do it all. It teaches you how to decide what matters most when you can t. Whether you re seeking productivity for burnout prevention, looking to reclaim time for deep focus, or learning how to manage urgent tasks without collapsing, this guide offers a grounded, human approach to living with intent. If you re ready to stop firefighting and start choosing with confidence, this is the clarity you ve been missing. Learn how to say no with integrity and finally protect the space for what truly deserves your attention.
Unsung Heroines of Business
Behind every successful woman in business lies a story-one of resilience, courage, and the relentless pursuit of possibility. These are the women who rise above challenges, carve new paths, and quietly yet powerfully change the landscape of leadership.Whether you're an entrepreneur building from scratch, an executive navigating boardrooms, or a nonprofit leader championing change, your journey is marked by grit, wisdom, and moments of daring that deserve to be told.Unsung Heroines of Business shines a light on the women who: Break barriers and redefine what leadership looks likeBalance ambition with personal commitments, often against the oddsInspire future generations to dream bigger and reach higherThis book is for every woman who has ever dared to believe in herself-who has pushed past doubters, setbacks, and ceilings that once felt unbreakable.Unsung Heroines are not just leaders. They are trailblazers, visionaries, and role models whose stories prove that strength, heart, and persistence can change the world.
The Chief Event Officer's Playbook
Explore the art and science of how to create and curate transformational eventsIn an age of deep fakes and misinformation, business and professional events are more important than ever before. Live events are where real people have authentic conversations, where trust can flourish. They convene communities, create connections and host conversations, and ultimately they can change the world.Events have been elevated around the boardroom table: they're no longer simply a cost centre, but drivers of revenue and purpose. They have the power to inspire world leaders, change government policy and transform the conversation in sectors from immunology to indigenous rights. But creating such purposeful, transformational events is a strategic, not a tactical undertaking. The Chief Event Officer's Playbook offers a blue print for a new generation of events; purpose-led, outcome-driven and aligned to organizational goals.Drawing on her decades of experience across a wide range of events - media-owned, commercial events, corporate, non-profit and association - Sasha Frieze has created the essential guide for CevOs, aspiring CevOs, Event Directors and Planners, CMOs, boards and anyone exploring the strategic power of events for their organization.
The Joy of CEHX
Take your CEHX to the next level.What do you get when you combine the essentials of business success - Customer, Employee, and Human eXperience? Great CEHX.Too many new businesses are built to fail. Too many established brands squander their potential and stunt their growth. Too many leaders and business owners overrate their own performance, misunderstanding what great CEHX entails. Not anymore!CEHX-pert and clinical psychotherapist Aileen Day provides the tough love you need to take business by the balls and create an unforgettable - for the right reasons! - customer, employee, and human experience. The Joy of CEHX gives you the casual hook-up to: Create a smooth and satisfying customer experience journey that keeps people coming back for moreCultivate a thriving company culture that produces brand advocates at every level of your organisationAvoid the pitfalls of scaling and grow your brand the right way (create a shower and a grower)Take your brand to the next level by embracing modern tech and trends, including gamificationTune into the desires of the humans who can make your business a brand as you deliver a deeply satisfying customer, employee, and human experience that strengthens your profits and supports your success. Start delivering top-tier CEHX that propels you towards the pinnacle of the customer experience pyramid, produces employees who are avid brand ambassadors, and leverages the all-important human elements of modern business. Because at the end of the day, CEHX sells.aileenday.com.au
WORK Then PLACE
Is your workplace built for how we work today-or stuck in the way we worked yesterday?The world of work changed overnight in 2020, when COVID-19 forced millions of corporate employees to work from home-yet many organizations have still not adapted to the new standards of modern work. Since then, we've lived through the Great Work From Home Experiment, the Great Resignation, the Great Reshuffle, and now find ourselves grappling with the Age of AI. While most workplace debates still focus on where people work, the more important question is how work actually happens, and how places support work.WORK then PLACE redefines the workplace for the 21st century. The modern workplace isn't a fixed location, but an ecosystem of behaviors, systems, and environments tailored to the unique attributes of your organization. This book provides a clear and adaptable guide to developing a workplace strategy that aligns with business goals, helps employees thrive at work, and evolves alongside your company.With WORK then PLACE, you'll learn how to: Distinguish between the work your company does and the places (physical, digital, and experiential) that support it.Develop a workplace strategy that centers workflows and the people who power them.Use practical frameworks and decision-making methods to define and evolve your approach.Navigate hybrid work, AI shifts, cultural transformation, and the growing demand for adaptability and purpose.Measure effectiveness and drive meaningful change that enables employee success, rather than just requiring compliance.What you won't find in WORK then PLACE: Prescriptive formulas, nostalgia for the pre-pandemic Before Times, justification for half-baked RTO policies, or stale remote vs. office debates. The conversation has evolved. Our approaches must, too.Written by workplace transformation and employee experience experts Sara Escobar and Corinne Murray, WORK then PLACE distills decades of real-world experience into an approachable, provocative guide for anyone shaping work and workplaces today. WORK then PLACE helps you build a workplace strategy that is structured as an organizational strategy, not just a real estate one. Better workplaces help companies become more effective, more adaptive, and more human. It all starts with understanding how we work now.Modern work needs modern strategies. Create yours with WORK then PLACE!Sara Escobar utilizes knowledge built over her 20-year career leading Workplace for global companies, including CBRE, Riot Games, Netflix, Honey, and Hulu. She holds a Master's Degree in Organizational Development from Pepperdine University and a Bachelor's in Communications from the University of Oregon. She is also the Founder and President of Wielding Workplace, a consultancy that supplies solutions to corporate workplace challenges and fractional workplace leadership. Corinne Murray is a work futurist, workplace strategist, and writer with 15 years of experience in organizational change, employee experience, and workplace transformation. She has led initiatives for companies including WeWork, American Express, RXR, Gensler, and CBRE. As the Founder and Chief Transformation Strategist of AGATE, Corinne helps organizations navigate the evolving nature of work by aligning people, systems, and technology, particularly in the context of hybrid work, four-day workweeks, and emerging AI tools.
The Chief Event Officer's Playbook
Explore the art and science of how to create and curate transformational eventsIn an age of deep fakes and misinformation, business and professional events are more important than ever before. Live events are where real people have authentic conversations, where trust can flourish. They convene communities, create connections and host conversations, and ultimately they can change the world.Events have been elevated around the boardroom table: they're no longer simply a cost centre, but drivers of revenue and purpose. They have the power to inspire world leaders, change government policy and transform the conversation in sectors from immunology to indigenous rights. But creating such purposeful, transformational events is a strategic, not a tactical undertaking. The Chief Event Officer's Playbook offers a blue print for a new generation of events; purpose-led, outcome-driven and aligned to organizational goals.Drawing on her decades of experience across a wide range of events - media-owned, commercial events, corporate, non-profit and association - Sasha Frieze has created the essential guide for CevOs, aspiring CevOs, Event Directors and Planners, CMOs, boards and anyone exploring the strategic power of events for their organization.
So, You Want To Be An Inventor . . .
This book is a discussion of the author's experience with inventions, securing patents and trademarks. The author holds several patents and trademarks. This is not a Step 1, Step 2, Step 3 book, but rather a beginner's guide to the commitments which the author believes from his experience that the reader will need to be seriously dedicated.
The Joy of CEHX
Take your CEHX to the next level.What do you get when you combine the essentials of business success - Customer, Employee, and Human eXperience? Great CEHX.Too many new businesses are built to fail. Too many established brands squander their potential and stunt their growth. Too many leaders and business owners overrate their own performance, misunderstanding what great CEHX entails. Not anymore!CEHX-pert and clinical psychotherapist Aileen Day provides the tough love you need to take business by the balls and create an unforgettable - for the right reasons! - customer, employee, and human experience. The Joy of CEHX gives you the casual hook-up to: Create a smooth and satisfying customer experience journey that keeps people coming back for moreCultivate a thriving company culture that produces brand advocates at every level of your organisationAvoid the pitfalls of scaling and grow your brand the right way (create a shower and a grower)Take your brand to the next level by embracing modern tech and trends, including gamificationTune into the desires of the humans who can make your business a brand as you deliver a deeply satisfying customer, employee, and human experience that strengthens your profits and supports your success. Start delivering top-tier CEHX that propels you towards the pinnacle of the customer experience pyramid, produces employees who are avid brand ambassadors, and leverages the all-important human elements of modern business. Because at the end of the day, CEHX sells.aileenday.com.au
The Only One in the Room
"Only One in the Room is not only a terrific book about communication, it's also an invaluable field guide for navigating leadership, difference, and authenticity in a world that too often rewards conformity and punishes individuality." - Stephen Covey, Author of "Trust and Inspire"Have you ever walked into a room-whether it's your first team meeting, a high-stakes boardroom, or a C-suite strategy session-and felt like you didn't quite belong?Maybe you're the youngest professional at the table, the only woman in a room full of men, or the leader whose perspective challenges the dominant voice. That experience of being "the only one" is more common than you think-and it can leave even the most talented professionals feeling overlooked, undervalued, or unheard.The Only One in the Room, leadership and communication expert Denise "DT" Thomas reveals that being the "only one" isn't a disadvantage-it's your competitive edge. Drawing from more than two decades in Fortune 100 companies and her work as Founder of The Effective Communication Coach, Denise shares stories, proven strategies, and practical frameworks that will empower you to: Gain recognition for your ideas and contributions so your impact is visible at every level.Turn self-doubt into authentic communication strengths that elevate your influence.Bridge cultural and generational divides to build trust, connection, and alignment across teams.Develop an executive presence rooted in clarity, confidence, and credibility.Lead with authenticity by creating environments where you-and others-belong and thrive.Imagine stepping into any room-whether you're just starting out, managing a growing team, or shaping strategy at the executive level-knowing your voice will be heard, respected, and remembered.The Only One in the Room is your blueprint to transform difference into distinction and presence into power. Whether you're climbing the ladder or leading from the top, this book will equip you to own your voice, elevate your influence, and lead with the confidence that you are exactly where you're meant to be.
How To Win The Business War
BEWARE: SOME KNIGHTS IN SHINING ARMOUR MAY BE IMPOSTERS WRAPPED IN TIN FOIL!When it comes to business, we all need a knight in shining armour. However, what I've come to realise during my 40 plus years of business ownership is that some of these knights are not the real thing. Many are imposters wrapped in tin foil!In 2020, during the global pandemic, I decided to write a series of articles providing advice to the small business community. I wanted to share my knowledge and experience with others in a meaningful way.The online success of these articles led to the creation of this book, in which I am delighted to include one hundred of these articles. Packed with advice, each article is guaranteed to add value to your business.Why? Because they are based on principles that I know work. Principles I have used myself.If you read this book and take on board the strategies, your business will go from strength to strength.I am Richard Knight, your knight in shining armour.I promise there is no tin foil here!
Making Money Work
Here's an inspirational and approachable version of your book description for Making Money Work: Careers and the New Economy: Ready to shape a future where money works for you, not against you? Making Money Work: Careers and the New Economy is your no-nonsense guide to building a life of freedom and possibility-no matter where you're starting from.Inside, you'll uncover how to: Break free from old money hang-ups and rewrite your story.Create budgets that truly align with your life and goals.Build smart saving habits that secure your future.Invest with confidence and watch your money grow-all starting with small steps.Unlock new ways to earn, from side gigs to passive income.Master financial tools and keep your progress on trackBut this isn't just another finance manual. It's an invitation to see money in a whole new light: as a tool for impact, growth, and self-expression. With easy-to-follow advice, real-world examples, and a refreshingly positive outlook, this book will help you transform your relationship with money-so your finances empower your dreams and never hold you back.It's time to take control, dream bigger, and make money truly work for you.
Collaborate Better
Discover how to apply relationship science to make every workplace collaboration less painful and more productive - in just 6 minutes!
The EQ Prescription
Health-care professionals-clinicians, nurses, students-have dedicated countless hours to and made endless sacrifices for their careers, yet too many face dissatisfaction and exit early due to the overwhelming pressures of the system, many of which are out of their control. Unfortunately, standard healthy habits like eating and sleeping well and exercising aren't enough. The remedy? Putting yourself first using The EQ Prescription.Dr. Mickey Lebowitz, a certified endocrinologist and emotional intelligence expert, offers and guides you through a transformative, groundbreaking concept: the Emotional Intelligence (EQ) Zone. This framework provides practical, easy-to-use strategies that can be utilized in real time, especially when the heat is on, and is designed to help you navigate the high-stress demands of health care, allowing you to stay emotionally and physically well so you can be your best and give your best. The benefits are enormous: greater job fulfillment, better patient satisfaction and outcomes, enhanced leadership, and reduced risk of malpractice and burnout. If you're ready to thrive in health care, managing yourself through its inescapable pain points, while delivering exceptional patient care and deservedly enjoying both your professional and personal life, The EQ Prescription is written for you.
Transformational Communication
In a world of profound change and where every message shapes perception, the most influential and impactful leaders are those who communicate with purpose, power and presence. This book is your guide to becoming a truly transformational communicator; one who builds trust, ignites action and leaves a lasting legacy. Inside, you'll discover the secrets of transformational communication, including how to: master high-stakes communication no matter the audience, context or settingharness the power of storytelling to connect deeply and move people to actionshape a bold leadership narrative grounded in identity, purpose and visionleverage proven frameworks to craft resonant messages and narrativesengage stakeholders and lead change with clarity and convictioncommand a room with aligned verbal and non-verbal language Through practical strategies, research-backed insights and real-world examples, you'll learn how to craft messages that resonate, to navigate complex communication landscapes with confidence and to build enduring influence.Whether you're a business, government, not-for-profit or community leader, this book will help you step into your highest potential as a communicator and, in doing so, become the kind of leader the world needs now.
