Winning Innovation
Davanti Nella Gara, an Italian bicycle company, makes the best racing bikes in the world. But after decades of market dominance, competitors have brought the industry leader back to the Peloton. The company's second-generation owner longs for retirement, but a tired product lineup is pushing down profits and the firm's market value will never support his ride into the sunset. The flawed but beloved owner seeks out the counsel of an old friend and successful businessman, who steers him toward a fast and remarkable transformation, one fueled by a relentless focus on innovation excellence. An engaging business novel, Winning Innovation dives into the art and science of innovation; the thrills of the European bike-racing circuit; the vibrant landscape and cuisine of Italy; and a cast of intriguing characters who work to put Davanti on the road to sustained prosperity. The company's leader isn't afraid to learn and apply new ideas to reenergize his company, and finds he cares more about his employees than he could ever imagine. A young innovator struggles to see a product idea to fruition as well as rise into management - and he falls in love along the way. A newly promoted R&D director brings teamwork and transparency to product development and aligns the entire company around innovation. With the help of a seasoned and persistent change agent, in just a year, Davanti deploys a well-defined and -sequenced transformation - a complete and seamless process that can be replicated and scaled by most companies. The leader engages associates in pursuit of the right vision and strategy, candidly supporting them all as they unleash their creative sparks, work through personality conflicts, and take on real-world challenges faced by companies every day. They learn and apply traditional R&D principles in new ways (e.g., cost of delay, sprints, fail fast, late start) and successfully leverage emerging innovation and change-management principles (e.g., idea-creation events, knowledge management, workplace humility, visual management, lean project management). And an aligned, three-phase innovation process - from idea creation to technology development and product design - provides the innovation infrastructure the company needs for revenue creation and success beyond racing bikes. From a top-heavy organization dominated by power struggles and finger-pointing emerges a new Davanti Nella Gara - a flattened, innovative company with: Clear vision and endorsed goals and strategy Speed, responsiveness, and agility Widespread, successful creativity Collaboration and teamwork Superior risk management Respect for people Unquestionable ethics Changed leadership and associate behaviors Project management excellence Rapid problem-solving and experimentation Not just the story of an R&D transformation, Winning Innovation illustrates a companywide transformation of a magnitude that only superior R&D can make possible. It may well be the first book to chronologically introduce the principles for a complete innovation excellence transformation along with the parallel people transformation that is necessary for real change to occur. The end result for Davanti Nella Gara is a dominant new culture based on respect and humility, highly efficient processes that will deliver a wealth of innovations, sales, and profits for many years to come, and an owner who leaves a bright future for the people and company he's known and loved his entire life.
Optimization Modeling for Supply Chain Applications
How to design an efficient and cost-effective logistics network? How to plan procurement, production, and transportation to meet customer demand with minimum operating costs? How to sequence jobs through machines for on-time order completion? And how to dispatch vehicles and schedule their routes to serve customers efficiently?Answers to these questions are key to effective and efficient supply chain operations. This book provides a systematic and comprehensive coverage of data-driven optimization modeling techniques and their applications in supply chain management. From the methodological perspective, it introduces various model building techniques including mathematical programming (linear and integer programming), network optimization, and constraint programming. From the application perspective, it covers the topics of supply chain network design, production planning, supply chain configuration, machine scheduling, and vehicle routing, among others. It also introduces the state-of-the-art optimization modeling software, the CPLEX OPL Studio, as a powerful and accessible tool for implementing the modeling techniques and solution methods in this book. Sample codes will be available upon purchase of the book.This book is essential reading material for researchers and students in business, data analytics, industrial engineering, computer science and applied math who would like to learn optimization modeling in the context of supply chains. It is also suitable for practitioners and consultants in industry who would like to understand the behind-the-scene techniques in off-the-shelf commercial optimization software. As a textbook, it can be used for an advanced undergraduate or graduate course in supply chain management, operations management, data analytics, economics, and industrial engineering.
Analyzing Us Census Data
Census data is widely used by practitioners to understand demographic change, allocate resources, address inequalities, and make sound business decisions. Until recently, projects using US Census data have required proficiency with multiple web interfaces and software platforms to prepare, map, and present data products. This book introduces readers to tools in the R programming language for accessing and analyzing Census data and shows how to carry out demographic analyses in a single computing environment. Chapters in this book cover the following key topics: - Rapidly acquiring data from the decennial US Census and American Community Survey using R, then analyzing these datasets using tidyverse tools; - Visualizing US Census data with a wide range of methods including charts in ggplot2 as well as both static and interactive maps; - Using R as a geographic information system (GIS) to manage, analyze, and model spatial demographic data from the US Census; - Working with and modeling individual-level microdata from the American Community Survey's PUMS datasets; - Applying these tools and workflows to the analysis of historical Census data, other US government datasets, and international Census data from countries like Canada, Brazil, Kenya, and Mexico.
Offshore Hydrocarbon Resources
The purpose of this reprint is to discuss the current state, problems and prospects of hydrocarbon resources development on the Arctic shelf. This book examines economic, ecological, geological, and technological aspects of Arctic marine oil and gas resources exploration and development. Important issues covered in the book are safety and ensuring the sustainability of the energy sector. Studies presented in the book address issues of ecologically balanced and socially sustainable development of marine and coastal territories of the Arctic.
65 Case Study Ideas In Production, Operation, Supply Chain And Logistics Management
This book is a compilation of case study ideas in the areas of production, operation, supply chain and logistics management (POM-SCL), also incorporating operation strategies. This book has been designed conforming to the standards of this common subject for the courses of Master of Business Administration (MBA) and Post Graduate Diploma in Management (PGDM) prescribed by the All India Council of Technical Education (AICTE) and University Grants Commission (UGC). The book consists of sixty five case study ideas covering almost the entire gamut of the subject concerned. All these cases are based on Indian organizations/industries using the characters with names typically Indian and the narrations of these cases reflect Indian work culture, value systems and ethos.
Administrative Assistant’s and Secretary’s Handbook
No day is the same. No hour is the same. Not even the boss's moods are ever the same! The expectations and duties of the modern-day administrative assistant are higher and more stressful than ever before. From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time--and all with a smile! They spend all day helping others. Who is going to help them? Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, The Administrative Assistant's and Secretary's Handbook is the definitive source of help for these true jack-of-all-trades, including information on topics such as: - Creating graphics, charts, and presentations - Microsoft Word, Excel, Outlook, and Publisher - Web conferencing - Electronic and paper filing systems - Recordkeeping - Meeting planning and management - Business math - Computer and software troubleshooting - And much more Extensively updated with new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications, this bestselling guide will help these unsung heroes shine in the eyes of all their coworkers.
Ionized
Ionized challenges the short-sighted standards and metrics in the door-to-door industry.
Adjacent Learning
Use insights from outside the business to rethink workplace learning in order to drive individual and team performance. Workplaces are not the only setting where employees learn. They are learning constantly in all areas of their lives. The problem is that learning and development (L&D) practitioners don't know how to apply the experiences from outside the traditional business setting to improve employee learning and drive business results. Adjacent Learning is a practical guide which solves this problem. Topics covered include acting, difference and emotion through to language, observation and storytelling and explains how these can be used to deliver more effective workplace learning. There is also expert guidance on the importance of employees understanding the 'why' and 'how' of learning, as well as why it's essential to consider experiences from other countries and industries to create diversity of thought which generates the best possible results. Reflection points and key takeaways are included in every chapter as well as interviews with leading figures in the L&D industry. This practical guide is also full of advice, tips and examples throughout to help L&D professionals design a robust learning strategy that will allow employees and the business to thrive.
Always Making Progress
This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a "way of life" and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: - Eliminating accidents and near misses. - Reducing customer complaints. - Improving customer delivery performance. - Elimination of accidents and near misses. - Reducing customer complaints. - Improving customer delivery performance. - Introducing new products. - Improving staff productivity. - Removing costs to meet the budget. - Dealing with absence and poor morale. - Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further.
Power Up
Developing resilience and growth in manufacturing and logistics businesses is a matter of urgency in challenging times.It is rare to find a book about improving productivity and innovation written by someone with deep inside knowledge of these sectors.Power Up is that book. Written by award-winning CIO Christine Yip, it is loaded with fresh perspectives, practical tools and case studies to improve productivity and bottom-line revenue while working on future technology innovation. It offers a way for frontline leaders to identify the activities to practically and successfully design and implement continuous improvement.Built on the foundation of Lean, quality improvement, process and project management methodologies, Power Up distils and simplifies heavily theoretical management toolsets into the four core voices of business, the customer, the employee and process.
Systems Design
The ground-breaking Shingo Model of 2008 introduced principles, systems, tools, and results. At that time, however, the systems element of the model did not receive the in-depth attention that other parts of the model did. As a result, organizations developed their own concept of systems. Some organizations have identified hundreds of systems and tools. In fact, the distinction between a system and a tool was not clearly defined until recently with the introduction of the Shingo SYSTEMS DESIGN workshop and the information discussed in this book.With the development of the workshop, the Shingo Institute is now teaching the three essential systems--work, improvement, and management--as well as the five required communication tools that are necessary to improve an organization. You'll find that when these systems are formalized, they work together to help create organizational excellence.With Systems Design: Building Systems that Drive Ideal Behavior you'll learn how to formalize the process of creating these three systems. In addition, a new tool, the Shingo system design map, is introduced. This book also details how you can improve the connections you've already made between the tools, systems, results, and principles of the Shingo Model.
ISO 45001 Implementation
Over two million people worldwide die every year due to work-related accidents and illness, which corresponds to over 6000 deaths every day (International Labour Organisation, 2020). Globally, there are about 340 million occupational accidents and 160 million victims of work-related injuries and illness each year (International Labour Organisation, 2020). Occupational health and safety is a major challenge for many organizations. Regardless of the size and nature of their business, organizations should protect their people and provide a safe and healthy working environment. They should identify the potential health and safety risks present in their workplace and take appropriate action to keep their workers free from harm. Occupational safety focuses on potential safety hazards that can cause injury. Occupational health, on the other hand, looks at potential health issues such as occupational medicine, occupational hygiene, and primary health care, including the wellbeing of workers. For organizations that want to implement an occupational health and safety management system based on the ISO 45001:2018 standard but are not familiar with its structure and definitions, it often takes a significant amount of resources to understand the requirements of the standard and plan their implementation. This book provides guidance in establishing an occupational health and safety management system linked to the requirements of ISO 45001:2018. It aims to explain all the requirements of ISO 45001:2018 clause by clause to provide guidance to: - Organizations preparing for ISO 45001:2018 implementation - Individuals who want to build a career in occupational health and safety - Health and safety practitioners and managers who want to improve their occupational health and safety performance - Occupational health and safety consultants who prepare their clients for ISO 45001:2018 certification audits - Internal and external auditors who audit occupational health and safety management systems. In addition to the requirements of the standard, this book includes industry best practices, methods, and techniques to address these requirements. While clarifying each requirement of the standard, it also discusses the steps needed to achieve the requirement, areas that auditors may check, and mandatory or voluntary documents that may be maintained or retained to demonstrate conformity with the requirement.
Developing an ISO 13485-Certified Quality Management System
Developing an ISO 13485-Certified Quality Management System: An Implementation Guide for the Medical-Device Industry details the lessons learned from a real-world project focusing on building an ISO 13485:2016 Quality Management System (QMS) from scratch and then having it officially certified. It is a practical guide to building or improving your existing QMS with tried and tested solutions. The book takes a hands-on approach-first teaching the top 25 lessons to know before starting to develop a QMS and then walking you through the process of writing the quality manual and the standard operating procedures, training the staff on the QMS, organizing an internal audit, executing a management review, and finally passing the necessary external audits and obtaining certification. It helps you to progress from one task to the next and provides all the essential information to accomplish each task as quickly and efficiently as possible. It does not attempt to replicate the standard but instead drills into the standard to expose the core of each section of the standard and reorganize its contents into a practical workflow for developing, maintaining, and improving a Lean QMS. The book includes a wealth of real-world experience both from the author's personal dive into quality management, and from the experiences of other companies in the field and provides handy checklists for ensuring key documents and processes are fit for use-the emphasis here is to help ensure you have considered all relevant aspects. In addition, the book is not intended as a "cheat sheet" for the standard or as a review of the standard that only adds lengthy commentary on each of the clauses. Instead, the book fixes easy misunderstandings regarding QMS, provides insight into why the various clauses are written the way they are, and provides a great base to both understanding ISO 13485 QMS and developing your own QMS. The book is intended to serve both experts and novices audiences-it provides special insight on the most crucial and effective aspects of QMS.
Supply Chain Leadership
Supply chain leaders are key to achieving sustainable supply chain excellence and long-term competitive advantage. This book addresses 'big-picture' supply chain leadership and provides a roadmap and practical advice to help supply chain leaders to successfully navigate this challenging social and technical environment. The book describes crucial leadership characteristics and explains the actions necessary to develop and appraise the skills in both new and existing leaders. It presents a socio-technical framework, which includes the key aspects of supply chain relationships, the supply chain business environment, overall supply chain competitiveness, supply chain sustainability, and supply chain risks. The book works through the recruitment, training, and development of leaders as well as obstacles and risks, to offer a fresh, people-centred approach. Pedagogy to aid learning is incorporated throughout, including an introduction to each chapter explaining the key learnings; tables, diagrams, and equations to help visualise the concepts and methods covered; real-life case studies and examples; and end of chapter review questions and assignment tasks. This textbook should be essential reading for advanced undergraduate and postgraduate students of supply chain, logistics, and operations management. The practice-based and applied approach also makes it valuable for operating supply chain leaders and those studying for professional qualifications. Online resources include chapter-by-chapter PowerPoint slides, a test bank of exam questions, and suggested tutorial topics.
Always Making Progress
This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a "way of life" and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: - Eliminating accidents and near misses. - Reducing customer complaints. - Improving customer delivery performance. - Elimination of accidents and near misses. - Reducing customer complaints. - Improving customer delivery performance. - Introducing new products. - Improving staff productivity. - Removing costs to meet the budget. - Dealing with absence and poor morale. - Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further.
Producing Green Knowledge and Innovation
The knowledge and innovation meant for knowledge-based economies (KBEs) are branded as green knowledge and innovation/ethical human capital, blended with the natural system as modeled by the Quintuple Helix Model of Innovation. However, due to bureaucratic challenges and myths, conventional universities produce knowledge and innovation in the sense of traditional disciplinary knowledge, which are not adequate to meet the goals of sustainable development. This book provides a model for greening a university which in turn can produce green knowledge and innovation in the mainstream knowledge production process. This model, which is based on research, can be adopted by the conventional universities in other regions. Such a process results in providing benefits to stakeholders of the university at the micro-level. At the macro-level, it blends with the other knowledge systems--namely, the natural environment of society, economic system, media-based and culture-based publicand civil society, and political system--to create a sustainable knowledge economy.
Information and Communication Technologies for Agriculture--Theme I: Sensors
This volume is the first (I) of four under the main themes of Digitizing Agriculture and Information and Communication Technologies (ICT). The four volumes cover rapidly developing processes including Sensors (I), Data (II), Decision (III), and Actions (IV). Volumes are related to 'digital transformation" within agricultural production and provision systems, and in the context of Smart Farming Technology and Knowledge-based Agriculture. Content spans broadly from data mining and visualization to big data analytics and decision making, alongside with the sustainability aspects stemming from the digital transformation of farming. The four volumes comprise the outcome of the 12th EFITA Congress, also incorporating chapters that originated from select presentations of the Congress. The focus in this volume is on different aspects of sensors implementation in agricultural production (e.g., types of sensors, parameters monitoring, network types, connectivity, accuracy, reliability, durability, and needs to be covered) and provides variety of information and knowledge in the subject of sensors design, development, and deployment for monitoring agricultural production parameters. The book consists of four (4) Sections. The first section presents an overview on the state-off-the art in sensing technologies applied in agricultural production while the rest of the sections are dedicated to remote sensing, proximal sensing, and wireless sensor networks applications.Topics include: Emerging sensing technologies Soil reflectance spectroscopy LoRa technologies applications in agricultureWireless sensor networks deployment and applications Combined remote and proximal sensing solutions Crop phenology monitoring Sensors for geophysical properties Combined sensing technologies with geoinformation systems
The Lean Innovation Cycle
Currently, businesses are forced to be more innovative than ever before. Organizations must be sensitive to global trends -- such as digitization, globalization, and automation -- and at the same time build resilience and flexibility to combat unexpected changes in customer demand. The coronavirus pandemic is just the most recent and pronounced example of this new-normal business necessity. Amidst the disruption, many businesses are caught not knowing how to proceed. How ought one pursue or achieve innovation for the company? Are there different innovation strategies? Why might a business leader choose one over the other? The Lean Innovation Cycle addresses these concerns by introducing a new multidisciplinary framework for both thinking about and pursing innovation. By taking key concepts from the quality management practices of Lean and Six Sigma, the framework augments these tools and disciplines by incorporating other problem-solving and design techniques, including Human-Centered Design. The result is a view of innovation that many business leaders will find fits nicely into their existing paradigm of strategy and operational discipline. After the introduction of the framework, the book turns to understanding the differences, advantages, and tradeoffs in pursuing Lean Innovation in lieu of traditional, technologically driven innovation approaches. To this end, the book considers issues of sustainability, organizational strategy, and competitive advantage. The result is a thought-provoking dialogue that informs the reader about the key considerations of how best to pursue innovation within their business and the business environment, as well as the circumstances that might make one innovation strategy more congruent to an organization's culture, goals, and objectives than the other.
Operations and Supply Management 4.0
Fierce competition, globalisation and the permanent liberalisation of markets have changed the face of supply chains and operations drastically. Companies, which want to survive in a hostile environment, must establish the optimum combination of supply and operations. This book provides a holistic and practical approach to operations management 4.0 and supply management 4.0. It combines operations and supply best practices across the value chain. It explains comprehensively, how these new paradigms enable companies to concentrate on value-adding activities and processes to achieve a long-term sustainable and competitive advantage.The book contains a variety of best practices, industry examples and case studies. Focusing on best-in-class examples, the book offers the ideal guide for any enterprise in operations and supply in order to achieve a competitive advantage across all business functions focusing on value-adding activities.
Strategic Planning for Dynamic Supply Chains
This book presents a strategic decision-making process (i.e., scenario planning) to help managers build supply chain infrastructures that can adapt to uncertain shifts in the business environment. The authors detail the process for developing and applying scenarios for strategic planning in organizations playing three different roles in supply chains. Using three cases in which the process was applied in association with the MIT Center for Transportation & Logistics, this primer also explains how companies can monitor their business environments to decide when to take the necessary steps to adapt their supply chain strategies and assets. The lessons learned are applicable globally: in first-world free-market economies, emerging countries and poorer nations, as well as the states where the government plays a strong role in the economic activity. For companies looking to assess the numerous drivers shaping their supply chains and use that information to makeliving strategic plans, this book will teach you how to build adaptable and agile supply chains. It will explain how to approach long-term investments in your organization.
The Right Sensory Mix
Many companies fail to acknowledge and analyze disparities observed among customers and simply put them down to culture or emotion. New neuroendocrinological research proves that people are rational: They just have a different biological perception of the same stimulus. Their preferences, behavior, and decisions are strongly influenced by the hundreds of millions of sensors monitoring their body and brain. People with more taste buds are, for example, sensitive to bitterness and are more likely to drink their coffee with sugar or milk, or to drink tea. This book helps product managers, marketers, and corporate decision-makers understand and predict customers' behavior and preferences. It provides the tools to design the right sensory mix (color, shape, depth, taste, smell, texture, and sound) for each product, and fine-tune their positioning and range for every local market. Using cases from different sectors, the author shows that this approach delivers planet and people-friendly innovations which have a higher chance of success in the market.
The Quality Deep Dive
The book addresses well explained scenarios of quality management system (QMS) required for an organization and undertakes a journey through the requirements of the international standard ISO 9001: 2015. The book provides the reader with detailed explanations of requirements, needs and expectations duly supported with examples selected from the organizations operating in wide range of business sectors where the author had in depth experience and exposure. The book takes a practical, industry-based and hands-on approach to equip the reader adequately. Exhibits and case study workshops have also been included in the book to facilitate clear understanding of the subject. The book is intended for reading by professionals belonging to different disciplines of organizations where quality management system is a part of their business operations, professional quality practitioners, internal and external auditors of QMS, teachers of quality management faculty and students learning quality management.
Changing Gears
Ever wonder why an important relationship just isn't working in the way you want?Want to improve your personal impact so that people sit up and take notice?Ever feel your communications aren't receiving the rave reviews they deserve?Ready to get out of autopilot?In a handful of short chapters, this insightful book will help you notice how you get fixed sometimes in the way you speak and behave with others - even in the way you work with yourself. It'll give you quick clarity about the small changes you could make - changes that will create a big difference in the success of your relationships, the impact of your messages and the success of your communications.It's time to Change Gears!
An Introduction to Project Modeling and Planning
Offers a comprehensive introduction to project management, focusing on project planning and control, with an emphasis on mathematical modelingHighlights theoretical concepts and models with detailed explanations, application examples and case studies based on real life problemsIncludes exercises at the end of each chapter, as well as PowerPoint slides for in-class lectures or as a guide for self-study
Project Management in Logistics and Supply Chain Management
This practice-oriented guide comprehensively describes the basics of planning and implementing project management in logistics and supply chain management. It also presents a range of methods and tools for assessing project risks and monitoring projects. Containing ten detailed and practical examples involving Germany-based global players like Porsche, W羹rth, Continental and SME, the book shares valuable and well-founded insights into systematic project management. As such, it is chiefly intended for career starters, career changers and students in the field of logistics and supply chain management.
Robust Process Mining with Guarantees
This book presents techniques for process discovery, conformance checking and enhancement. For process discovery, it introduces the Inductive Miner framework: a recursive skeleton for discovery techniques that in itself provides several guarantees. The framework is instantiated in several concrete discovery techniques, each of which targets a specific challenge of process discovery, such as incompleteness of information or noisy behavior. For conformance checking, it introduces the Projected Conformance Checking framework, which focuses on speed, but nevertheless provides several guarantees, such as that for certain classes of models, it can decide language equivalence. For enhancement, it introduces the Inductive visual Miner, a well-polished end-user focused tool that includes process discovery, conformance checking and that can visualize performance on a discovered model, all without any user input.
Integrity, Character, Leadership
Once you are promoted to a management role the transition can be a challenge. Some managers fail and others become successful. Having a few key skills can make the difference between winning and losing when it comes to hiring and retaining the very best talent. Learn the techniques that can help you transform your career.
Chief Sustainability Officers at Work
Read over 20 exclusive, in-depth interviews with chief sustainability officers (CSOs) of Fortune 500 companies such as Amazon, Coca-Cola, and Procter & Gamble and globally recognized brands such as IKEA and Netflix. These CSOs reveal how they deliver positive environmental and social impact through their companies' core products and services and generate revenue growth while tackling unique leadership, change management, regulatory and stakeholder challenges. Sustainability and environmental, social, governance (ESG) strategies are increasingly central to businesses' growth strategy and risk management. As a result, the CSO has become more important as a driver of both revenue and strategy. Yet, no two CSOs are alike in their backgrounds, titles or even the scope of their roles. From former Peace Corps volunteers to supply chain experts, these C-suite leaders launch ambitious carbon emissions and net-zero goals, develop new products for a circular economy, target increasing the diversity of their company's staff, align strategic projects to the UN Sustainable Development Goals and standardize reporting for the SEC, investors and more. What You Will Learn How global multibillion dollar businesses in the United States, Europe and Asia structure their sustainability strategyHow top sustainability executives drive both business value and positive environmental and social impact How CSOs landed in their roles without climbing a traditional career ladder Who This Book Is ForExecutives and board members generally or those establishing a sustainability or ESG strategy; current and aspiring CSOs and ESG leaders; business leaders partnering with sustainability leaders and teams; and students studying the integration of sustainability and business.Advance praise for Chief Sustainability Officers At Work: "Chief sustainability officers play a critical role in supporting the broader business transition to a more just and sustainable global economy. Through dialogue with influential sustainability professionals, Chrissa brings to life the essential role in bridging gaps and helping to eliminate the divide between "traditional" business functions, senior leadership, and the sustainability teams to drive transformational change within their firms." - Mindy Lubber, CEO and President, Ceres "Chief Sustainability Officers at Work, is a fresh new book by seasoned business leader Chrissa Pagitsas that offers succinct ways anyone can implement and achieve ESG goals - whether they own the company or simply aspire to improve its impact on people and the planet. Chrissa roots this book in her own experience leading change within major companies that not only improved the businesses where she worked but improved the markets within which they needed to thrive. This is a must read for a seasoned ESG practitioner as much as it is for the young professional just getting started. Chrissa knows it is imperative we all just get started doing better and she opens up the otherwise dark box of how-tos for all of us to do our part." - Dana Bourland, SVP, The JPB Foundation and author of Gray to Green Communities: A Call to Action on the Housing and Climate Crises.
Multiple Criteria Decision Making
Data and its processed state 'information' have become an indispensable resource for virtually all aspects of business, education, etc. Consequently, decisions regarding the handling of this data, transforming it into meaningful information, and ultimately arriving at the best course of action have taken on a new importance. This book highlights a selection of cutting-edge research on decision making presented at the 25th International Conference on Multiple Criteria Decision Making (MCDM 2019), held in Istanbul, Turkey.
Always-On Business
Modern business relies heavily on information technology. This book presents a new "always-on" business model for the digital age, one based on three interrelated components: a business model, an IT capability model, and an always-on information system model. In addition, it develops an implementation framework for the new model by identifying business-critical continuous computing information technologies as implementation drivers.The model proposed in this book reveals the critical role of business continuity management in ensuring business continuity even when operations are unaffected by any disasters. Using empirical survey data, PLS-SEM (Partial Least Squares - Structural Equation Modeling) combined with mediation analysis are used to test the model and hypotheses.The book is chiefly intended for students in Business Administration/Management degree programs and business leaders whose work involves addressing issues such as organizational performance, IT capability, enterprise information systems, IT management, business continuity management, disaster recovery management, risk management, IT auditing, and compliance.
Sustainable Cities
Global cities are facing an almost unprecedented challenge of change. As they re-emerge from the Covid 19 pandemic and get ready to face climate change and other, potentially existential threats, they need to look for new ways to support wealth and wellbeing creation - leveraging Big Data and AI and suing them into their physical reality and to become greener, more inclusive and resilient, hence sustainable.This book describes how new digital technologies could be used to design digital and physical twins of cities that are able to feed into each other to optimize their working and ability to create new wealth and wellbeing. The book also describes how to increase cities' social and economic resilience during crisis time and addressing their almost fatal weaknesses - as it became all too obvious during the recent COVID 19 crisis. Also, the book presents a framework for a critical discussion of the concept of "smart-city", suggesting its development into a "cyber" and "meta" one- meaning, not only digital systems can allow physical ones (e.g. cities, citizens, households and companies) to become "smarter", but also the vice versa is true, as off line data and real life behaviours can support the optimization and development of virtual brains as a sum of big data and artificial intelligence apps all sitting "over the cloud". An analysis of the fundamental dynamics of this emerging "info-telligence" economy, and of the potential role of big digital players like Amazon, Google and Facebook is then paving the way to discuss a few strategic forays on how traditional sectors such as financial services, real estate, TMT or health could also evolve, leveraging Big Data and AI in a cyber-physical integrated setting. Finally, a number of thought provoking use cases that could be designed around individuals, and to improve the success and the resilience of households and companies living and working in urban areas are discussed, as an example of one of the most exciting future markets to come: the one of global, sustainable cities
Predictive Intelligence for Data-Driven Managers
1. Predictive Intelligence and the Basic Economic Principles.- 2. Predictive Intelligence at a Glance.- 3. The Predictive Intelligence Ecosystem.- 4. The Predictive Intelligence Maturity Model.- 5. The Predictive Intelligence Self-Assessment.- 6. The Process Model for Predictive Intelligence.- 7. The Predictive Intelligence TechStack (PITechStack).- 8. The Predictive Intelligence Team.- 9. The Predictive Intelligence Case Studies.- 10. Why It Remains Exciting.
Hero in the Workplace
Attention: Property Managers, Chief Engineers, and Maintenance Supervisors - and anyone else tasked with protecting property - this book is for you! "Hero at the Workplace" is an in depth and practical guide that will empower you to shine whenever a water, fire, mold, or storm emergency hits. Disasters are going to happen, this much is certain. The question is, how prepared are you to handle them? Jonathan Fish, owner of National Water Restoration, has been dealing with disaster-type situations all of his life. In this book he teaches how to be effectively prepared so that you can confidently manage any and all disastrous situations, big or small, from beginning to end. Being prepared for disaster begins long before it happens while the effects of the disaster linger through continued work with contractors and insurance companies long after. Learn from a true expert on how to navigate this difficult situation and minimize the stress it typically causes individuals and companies going through it. You will find yourself in a crisis caused by water, fire, mold, or because of a storm. The damages caused by water, fire, mold, or storm often leave families in crisis. Mishandling these high-cost and time sensitive emergencies have been the cause for many people to lose their jobs. Hero's naturally have the wisdom to make sound decisions. Read this book. Be the hero.
Michael Porter’s Value Chain
Understand Michael Porter's value chain in no time! Find out everything you need to know about this valuable business tool with this practical and accessible guide. The Harvard Business School professor Michael E. Porter has dedicated much of his career to studying competitive advantage. One of his best-known concepts is the value chain, which is used to deliver a product or service to the market and has three key objectives: to improve services, to reduce costs and to create value. The model can be applied to virtually any business in any sector, making it a vital tool for companies looking to make the most of their competitive advantage in an increasingly crowded market. In 50 minutes you will be able to: -Identify the nine functions that generate value within a business -Analyse your company's activity to make the most of your competitive advantage -Find areas for improvement and take concrete steps to maximise performance ABOUT 50MINUTES.COM MANAGEMENT AND MARKETING The Management and Marketing series from the 50Minutes collection provides the tools to quickly understand the main theories and concepts that shape the economic world of today. Our publications will give you elements of theory, definitions of key terms and case studies in a clear and easily digestible format, making them the ideal starting point for readers looking to develop their skills and expertise.
The Law of Diminishing Returns
Understand the fundamentals of economic productivity This book is a practical and accessible guide to understanding diminishing returns, providing you with the essential information and saving time. In 50 minutes you will be able to: - Understand the theory of diminishing returns and the effects caused by changes in the production process - Analyze the recent interpretations and developments of the theory, and how they can be applied to the current economy - Identify how you can use the theory to avoid diminishing returns in your production through constant innovation ABOUT 50MINUTES.COM Management & Marketing 50MINUTES.COM provides the tools to quickly understand the main theories and concepts that shape the economic world of today. Our publications are easy to use and they will save you time. They provide elements of theory and case studies, making them excellent guides to understand key concepts in just a few minutes. In fact, they are the starting point to take action and push your business to the next level.
Value Stream Mapping
Understand value stream mapping in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide. In an increasingly competitive business world, identifying the areas where your company is losing time and money can give you a vital edge. Value stream mapping is one of the most popular tools of lean management and is easy to apply to virtually any production process, allowing you to locate and eliminate sources of waste and streamline your operations. In 50 minutes you will be able to: -Understand the main principles behind value stream mapping and lean management -Identify the key icons used in VSM and find out what they mean -Draw up your own map of material and information flows and use it to identify sources of waste ABOUT 50MINUTES.COM MANAGEMENT AND MARKETING The Management and Marketing series from the 50Minutes collection provides the tools to quickly understand the main theories and concepts that shape the economic world of today. Our publications will give you elements of theory, definitions of key terms and case studies in a clear and easily digestible format, making them the ideal starting point for readers looking to develop their skills and expertise.
Enterprise Cybersecurity in Digital Business
Cyber risk is the highest perceived business risk according to risk managers and corporate insurance experts. Cybersecurity typically is viewed as the boogeyman: it strikes fear into the hearts of non-technical employees. Enterprise Cybersecurity in Digital Business: Building a Cyber Resilient Organization provides a clear guide for companies to understand cyber from a business perspective rather than a technical perspective, and to build resilience for their business. Written by a world-renowned expert in the field, the book is based on three years of research with the Fortune 1000 and cyber insurance industry carriers, reinsurers, and brokers. It acts as a roadmap to understand cybersecurity maturity, set goals to increase resiliency, create new roles to fill business gaps related to cybersecurity, and make cyber inclusive for everyone in the business. It is unique since it provides strategies and learnings that have shown to lower risk and demystify cyber for each person. With a clear structure covering the key areas of the Evolution of Cybersecurity, Cybersecurity Basics, Cybersecurity Tools, Cybersecurity Regulation, Cybersecurity Incident Response, Forensics and Audit, GDPR, Cybersecurity Insurance, Cybersecurity Risk Management, Cybersecurity Risk Management Strategy, and Vendor Risk Management Strategy, the book provides a guide for professionals as well as a key text for students studying this field. The book is essential reading for CEOs, Chief Information Security Officers, Data Protection Officers, Compliance Managers, and other cyber stakeholders, who are looking to get up to speed with the issues surrounding cybersecurity and how they can respond. It is also a strong textbook for postgraduate and executive education students in cybersecurity as it relates to business.
Job Insecurity, Union Involvement and Union Activism
This volume contains empirical analyses of European psychologists and sociologists on the impact of job insecurity on trade union membership, activism and upon the attitudes of individual workers towards unions. Little is currently known about the impact of job insecurity on the union participation of workers, which is significant given the importance of trade unions in European collective bargaining systems. This volume reports innovative and pioneering research on this research gap. It answers questions such as: do workers more easily join unions because of job insecurity, or does it make them leave the union? Does it influence participation in work's council elections or affect the intention to become a union activist? And are workers less satisfied and less committed to their unions when they experience job insecurity? The book contains recommendations for policy makers, social partners and practitioners in the field of work and organizations.
There’s Only I in Team
Here's the reality: human relationships can impede business results, thwart innovation, jeopardize organizational survival, and erode the problem-solving capacity, ingenuity, and engagement of incredibly talented people inside enterprises.Every day. Yes, even at your organization. But there is excellent news in There's Only 'I' in Team.Through clear, insightful, and entertaining vignettes, this book describes how unseen elements in human relationships lead to common business dysfunctions. It details how the amazing complexity and capacity of human brains is often short-circuited and disrupted when we engage with others.Author A.M. Spadafore has proffered a powerful solution to the deeply frustrating situations we often find ourselves in- requiring the collaboration of others, but having their presence derail us and impede results. Based on cutting-edge neuroscience and backed by valid theories of human functioning in groups, There's Only 'I' in Team provides an answer to the challenges you have instinctively felt you had with other people (in the workplace, and even in your personal life), but which have never been clarified and presented in such a sophisticated, informative, and compelling way.
Sorry, but Humans are fucked
That humans may well be fucked is not to offend religious nor rational values. It is a metaphor of urgency for humans as they enter an increasingly hopeless and irreversible pathway.Death provides the challenge to life's continuance. Family has long been a means to negotiate continuance within limits of the 4th dimension. Threats to life's necessary context was noted by a woman of science in 1856, Eunice Foot, a farm girl. She was concerned about a model of industrialization from fragments of analytic science. She noted the deterioration of nature from meeting biophysical human needs and psycho-wants. CO2 threats to conditions of life in the 3rd dimension was her concern. Now labeled climate change, it highlights consequences from man's war against nature, including diseases, chemicalized air, water, and food, then heat intolerant of life.She illustrated how CO2 excess could remove life from the planet. James Black of Exxon illustrated the realization of Foot's concern in 1977. He argued that humans needed alternatives to meeting bio-needs and psycho wants.At that time David Hawk was managing an environmental deterioration research study that included Black. His final report recommended abandonment of legalistic order from analytic fragments absent any frame of context. He proposed a nonhierarchical negotiated order in a natural context without legal order governance filled with hierarchical threats shown to only encourage more deterioration.
Web-Scale Discovery Services
Web-Scale Discovery Services: Principles, Applications, Discovery Tools and Development Hypotheses summarizes and presents the state-of-the-art in WSDS. The title promotes a middle-way between finding the best tool for each particular need and the search for the most reliable systems. The title identifies basic theoretical problems and offers practical solutions for librarians. The volume offers a summary of ideas from around the world, giving a new perspective that is backed up by strong theory. Offering a vision for libraries, this book also allows archivists, museum specialists, computer scientists, commercial operators and interested users to deepen their culture and information literacy. The great number of information sources now available and the changing habits of web users has led to the development of Web Scale Discovery Services (WSDS). The goal of these systems and techniques is to make catalogues, databases, institutional repositories, Open Access archives and other databases searchable and discoverable through a single point of access. The diffusion of systems and connections between data disseminated by libraries and published by other institutions poses a challenge to understanding discovery in the modern library.
Sorry, but Humans are fucked
That humans may well be fucked is not to offend religious nor rational values. It is a metaphor of urgency for humans as they enter an increasingly hopeless and irreversible pathway.Death provides the challenge to life's continuance. Family has long been a means to negotiate continuance within limits of the 4th dimension. Threats to life's necessary context was noted by a woman of science in 1856, Eunice Foot, a farm girl. She was concerned about a model of industrialization from fragments of analytic science. She noted the deterioration of nature from meeting biophysical human needs and psycho-wants. CO2 threats to conditions of life in the 3rd dimension was her concern. Now labeled climate change, it highlights consequences from man's war against nature, including diseases, chemicalized air, water, and food, then heat intolerant of life.She illustrated how CO2 excess could remove life from the planet. James Black of Exxon illustrated the realization of Foot's concern in 1977. He argued that humans needed alternatives to meeting bio-needs and psycho wants.At that time David Hawk was managing an environmental deterioration research study that included Black. His final report recommended abandonment of legalistic order from analytic fragments absent any frame of context. He proposed a nonhierarchical negotiated order in a natural context without legal order governance filled with hierarchical threats shown to only encourage more deterioration.
African Gold
The book explores the evolving economics of gold as a global commodity as well as the production and trade of gold in and from the African continent. The growth of gold as an increasingly important and diverse source of African wealth is examined, alongside the impact that the rise of China in the 21st century has had on the demand for gold. The volatility of the gold price has increased as a result of the dramatic decline of gold demand for manufacturing purposes. Gold is Africa's second largest export after oil and is a perfect metaphor for a continent rich in resources while so much of its population lives in such dire poverty. The artisanal and small scale gold mining (ASGM) sector, is surprisingly widely perceived as being beneficial to the development of Africa despite its exploitation and dreadful health and environmental consequences. African Gold: Production, Trade and Economic Development considers policy issues regarding the gold mining sector, the economics of beneficiation, the retreat of jewelry manufacturing across the continent as well as 'Africa's golden future'. It is a relevant book for both academics and policymakers interested in Africa, natural resource, and development economics.
Synesis
The complexity of today's large organisations, businesses, and social institutions defeats management approaches based on monolithic thinking. Most industry and service organisations look at their performance either from a single perspective - productivity, quality, safety, etc. - or from different but separate perspectives that reside in organisational silos. Quality is treated separately from safety, which, again, is treated separately from productivity, and so on. While siloed thinking may be convenient in the short term, it fails to recognise that any specific perspective reveals only a part of what goes on. Yet it is essential to have a unified view of how an organisation functions effectively to manage changes and to ensure the organisation excels in what it does. Synesis represents the mutually dependent set of priorities, perspectives, and practices that an organisation needs to carry out its activities as intended. It shows how to overcome the fragmentation in foci, scope, and time that characterises the dominant change management paradigms. This book is consequently not about productivity or quality or safety or reliability but about all of these together. It is about why it is necessary to think of them as a whole. And it is about how this can be done in practice.
Workplace Monitoring and Technology
Workplace Monitoring and Technology aims to showcase results of research and explanatory theories that influence employees' acceptance of the fact that work is monitored using ICT-based monitoring tools.
Making Knowledge Management Clickable
This book bridges the gap between knowledge management and technology. It embraces the complete lifecycle of knowledge, information, and data from how knowledge flows through an organization to how end users want to handle it and experience it. Whether your intent is to design and implement a single technology or a complete collection of KM systems, this book provides the foundations necessary for success. It will help you understand your organization's needs and opportunities, strategize and prioritize features and functions, design with the end user in mind, and finally build a system that your users will embrace and which will realize meaningful business value for your organization. The book is the culmination of the authors' collective careers, a combined sixty years of experience doing exactly what is detailed in this book. Their guidance has been honed by their own successes and failures as well as many others they have researched in order to provide a comprehensive study on KM transformations and the technologies that help to enable them. They have successfully applied this knowledge as the founders and leaders of the world's largest dedicated knowledge management consultancy, which runs these projects for many of the world's most complex organizations. They are writing as practitioners directly to other practitioners with the intent to enable them to apply and benefit from their knowledge and experience."Compelling reading for KM practitioners looking to ensure their technology decisions support their business and organizational objectives." - Margot Brown, Director of Knowledge Management, World Bank Group "We are two years into our KM Transformation and if I'd had this book beforehand, it would have made the journey smoother and faster! This is a great playbook for how to plan, organize, and execute a KM transformation." - Stephanie Hill, Senior Director, Global Customer Services, PayPal
