Cyber Security and Supply Chain Management
What are the cyber vulnerabilities in supply chain management? How can firms manage cyber risk and cyber security challenges in procurement, manufacturing, and logistics?Today it is clear that supply chain is often the core area of a firm's cyber security vulnerability, and its first line of defense. This book brings together several experts from both industry and academia to shine light on this problem, and advocate solutions for firms operating in this new technological landscape.Specific topics addressed in this book include: defining the world of cyber space, understanding the connection between supply chain management and cyber security, the implications of cyber security and supply chain risk management, the "human factor" in supply chain cyber security, the executive view of cyber security, cyber security considerations in procurement, logistics, and manufacturing among other areas.
Juran on Quality by Design
Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy -- service, manufacturing, and support, he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality. Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality planning. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics. The author gives new emphasis to setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations.
Facilitating Rapid Process Improvement Workshops
This is self-study guide for facilitators of rapid process improvement workshops helps those who feel they are not truly gaining the full results of improvement initiatives and kaizen events. They know they can do better, but don't know how.
On Great Service
Improving service quality has finally become a top priority of management today, yet according to service quality expert Leonard Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. For the past two years, Berry studied dozens of companies of all sizes renowned for their capacity to deliver what they promise and more. From his on-site observation of the strategies and practices of such companies as Mary Kay Cosmetics, Tattered Cover Book Store, Longo Toyota & Lexus, Lakeland Regional Medical Center, and Hard Rock Cafe, Berry has constructed a dynamic new framework for improving service. This framework provides a roadmap for implementation found nowhere else in the service quality literature. In every chapter Berry draws on his twelve years of research in service quality to explain each part of the framework in detail. He provides rich insights and inspiring examples of great service -- including numerous examples unique to this book as well as the classic success stories of USAA, Taco Bell, and many more. Berry shows that a company must (1) develop service leadership skills and values -- a concept substantially different from developing general leadership; (2) build a service quality information system; and (3) create a comprehensive service strategy based on the four principles of great service: reliability, surprise, recovery, and fairness. He demonstrates how these four principles, when adopted by the leadership and infused into the systems of a service company, are the building blocks of the framework and form the anchor for implementation. Berry shows how the "artistry" of great service can be systematically created from this foundation through a company's organizational structure, technology, and often under utilized human resources assets. He challenges service managers to set their service quality aspirations higher, and his innovative, practical ideas will help them achieve those higher standards. Linking service excellence to value creation, Berry provides solid financial reasons for the necessity of great service. Here, at last, is the book for which managers in every service industry have waited: Leonard Berry's "operating manual" for turning plans for great service into action.
Innovation, Sustainability and Management in Motorsports
Chapter 1. Introduction In the introductory chapter the rationale for the book is presented and the theoretical requirements for us to claim to have created a model of sports management innovation are discussed. Chapter 2. Social innovation This chapter explore Formula E's gender equality efforts as a form of social innovation, that is, when organizations and individuals are contributing to society in a positive way through sport. Chapter 3. Technological innovation This chapter explore Formula E's technological innovations, most notably the use of motorsport to reposition the technical opportunities and limits of the electric car in society. Chapter 4. Commercial innovation This chapter examine how Formula E's 'creolized' view on the sport consumer represent a specific kind of commercial innovation, which relates to the way sport products and processes are marketed. Chapter 5. Community-based innovation This chapter examine Formula E's 'empowering communities' actions and thus focus on community-based innovation, which happens when sports organizations partner local community groups to encourage working towards a common goal. Chapter 6. Organizational innovation This chapter explore how Formula E had to innovate organizationally and collaborate in new ways with multiple stakeholders to establish a global championship based on temporary racetracks in urban areas. Chapter 7. Rethinking sport management innovation This chapter combines theoretical discussions with contextual reflections and empirical examples from the previous chapters to outline a model of sport management innovation.
Remote-Audit - Virtuelle Fern-Audits
Remote Audit - Virtuelle Fern-Audits Von der Planung bis zur Umsetzung 2. 羹berarbeitete Auflage Qualit瓣tsmanagement schafft Vertrauen -insbesondere in grenz羹berschreitenden, komplexen, arbeitsteiligen Wirtschaftsbeziehungen. Hinzu kommt die Forderung nach einer schnellen und bedarfsgerechten Anpassung von Organisationsstrukturen und -prozessen. Dies stellt die beauftragten Qualit瓣tsmanager und externe Auditoren vor neue Herausforderungen. Remote Audits - also virtuelle Fern-Audits 羹ber das Internet - er繹ffnen hier v繹llig neue L繹sungsans瓣tze. Besonders vor dem Hintergrund der Covid-19-Pandemie, mit kurzfristigen Reisewarnungen und zeitraubenden Quarant瓣ne-Anforderungen, sind Remote Audit-L繹sungen vielfach die einzige Alternative, um Auditierungen innerhalb vorgegebener Fristen zu bew瓣ltigen. Remote Audits k繹nnen weiterhin den Aufwand f羹r Reisen und deren Kosten wesentlich reduzieren. Dieses Buch richtet sich einerseits an Auditoren, die sich mit dem Remote Audit neue Kundenkreise erschlie?en m繹chten. Es ist ebenso eine gute Arbeitsgrundlage f羹r Qualit瓣tsmanager, Revisoren und andere Entscheider auf Unternehmensseite.
Enterprise Architecture Fundamentals
The book is divided into five parts: parts I and II take a general perspective on enterprise, systems, and frameworks, parts III and IV are focused on technical aspects, and part V takes a prospective view on new challenges and technologies.Part one outlines the basics of enterprise architecture modeling: ● Enterprises' maps (or blueprints) and territories (environments, systems, processes)● Modeling primer: objects and surrogates● Modeling paradigm: environments and systemsPart two explains the core ideas of EA as a discipline: ● Distinction between business and systems perspectives● Benefits of frameworks to map architectures and the management of changes● The Pagoda blueprint as a revised understanding of the Zachman frameworkPart three considers the all-inclusive representation of data (environments), information (systems), and knowledge (enterprise): ● Descriptive and prescriptive models● Profiles, meta-models, and the benefits of ontologies● Ontologies, Knowledge graphs, and the building of actionable maps of environments, organization, and systems.● Decision-making processes and the seamless integration of systems and representations.Part four deals with engineering and the transformation of enterprise architectures: ● Taxonomy of requirements and the distinction between architecture-oriented and business-driven requirements.● Refactoring of requirements along enterprise architecture concerns, with a focus on digital transformation.● Role of Use cases for the definition of business objectives, user-driven applications, and systems-oriented functions.● Role of Model-based systems engineering (MBSE) at the hub of enterprise architecture transformations, between Agile developments and systems modernization.Part five considers enterprises as viable organisms and the consequences of new technologies for their resilience and evolution: ● Enterprises' capacity to change in terms of architecture versatility and plasticity, and the benefits of a revisited Capacity maturity model integration (CMMI)● Evolutionary impact of Artificial intelligence and Machine-learning technologies with regard to enterprises' resilience in the face of disruptive changes in environments.
Enterprise Architecture Fundamentals
The book is divided into five parts: parts I and II take a general perspective on enterprise, systems, and frameworks, parts III and IV are focused on technical aspects, and part V takes a prospective view on new challenges and technologies.Part one outlines the basics of enterprise architecture modeling: ● Enterprises' maps (or blueprints) and territories (environments, systems, processes)● Modeling primer: objects and surrogates● Modeling paradigm: environments and systemsPart two explains the core ideas of EA as a discipline: ● Distinction between business and systems perspectives● Benefits of frameworks to map architectures and the management of changes● The Pagoda blueprint as a revised understanding of the Zachman frameworkPart three considers the all-inclusive representation of data (environments), information (systems), and knowledge (enterprise): ● Descriptive and prescriptive models● Profiles, meta-models, and the benefits of ontologies● Ontologies, Knowledge graphs, and the building of actionable maps of environments, organization, and systems.● Decision-making processes and the seamless integration of systems and representations.Part four deals with engineering and the transformation of enterprise architectures: ● Taxonomy of requirements and the distinction between architecture-oriented and business-driven requirements.● Refactoring of requirements along enterprise architecture concerns, with a focus on digital transformation.● Role of Use cases for the definition of business objectives, user-driven applications, and systems-oriented functions.● Role of Model-based systems engineering (MBSE) at the hub of enterprise architecture transformations, between Agile developments and systems modernization.Part five considers enterprises as viable organisms and the consequences of new technologies for their resilience and evolution: ● Enterprises' capacity to change in terms of architecture versatility and plasticity, and the benefits of a revisited Capacity maturity model integration (CMMI)● Evolutionary impact of Artificial intelligence and Machine-learning technologies with regard to enterprises' resilience in the face of disruptive changes in environments.
Travel Industry Economics
In this book Harold L. Vogel comprehensively and holistically examines the business economics and investment aspects of major components of the travel industry, including airlines, hotels, casinos, amusement and theme parks, cruise lines, and tourism. The book is designed as an economics-grounded text that uniquely integrates reviews of each sector's history with economics, accounting, and financial aspects and analysis. As such, it provides a concise, up-to-date reference guide for financial analysts, economists, industry executives, legislators and regulators, advertisers, and journalists interested in the economics, financing, and marketing of travel and tourism-related goods and services.The fourth edition of this well-established text updates, refreshes, and significantly broadens the coverage of tourism economics. It includes new sections on travel law and applications of big data and artificial intelligence technologies as well as additional materialon demographic spending patterns, the online travel agency business, the pandemic's effects and affects on industry finances, expanded coverage of the cruise line industry, and information on the damage to tourist destinations caused by excessive pollution and traffic.
Organizational Behavior
In today's competitive and challenging workplace, managers can't succeed on their technical skills alone. They also need to have good managerial skills to compete in blooming organizations. In addition, managers require good interpersonal skills and communication skills with warmhearted and straight-talking qualities. Such skills help them to lead even large entrepreneurs successfully. Such managers rise to the top of their profession with their managerial as well as technical skills. They are respected as visionary leaders and innovators. They have the ability to drive multinational organizations with well-diversified culture.Organizational behavior is the study of human behavior at work. The purpose of OB is to understand employee behavior at work to apply such knowledge for improving an organization's effectiveness. Organizational behavior studies three determinants of behavior in organizations: individuals, groups, and structure. OB applies the knowledge gained about individuals, groups, and organizational level behavior to make organizations more effective.
A Handbook on Business Management Case Studies
In this book, authors have compiled various practical case studies related to different aspects of management like Organizational Behaviour, Marketing, Human resources, etc which will enhance the practical approach of students toward management. Management Case studies present realistic situations, allowing students to balance theory with practicality. Authors have developed their own case studies over the passage of time from ethical perspectives and practices & the case studies cover a wide range of topics that are distinctive in nature. This book includes cases related to coordinated supply chain, Zero time organization, E-commerce, decision making, etc. which will provide students a practical exposure toward real-time experience which will no doubt be different from bits and pieces they read in the textbook of management. the case writer aims for a problem situation that is connected with an extensive environment, and therefore may need expertise and understandings from a variety of disciplines to coherently answer.
An Omnichannel Strategic Framework
Very few studies have investigated omnichannel strategies with a focus on the Micro Cultural and Creative Industry. Thus, this book hopes to raise awareness of this vital issue. The new omnichannel strategic framework and the concepts advanced in the following chapters are aimed at enhancing current business and commerce practices and explicating new thoughts on how to operate cultural and creative firms with a global outlook. At the time of writing in 2020, the Covid-19 pandemic remains serious and many micro firms or local businesses are struggling because of it. In the last part of this book, some additional management suggestions are proposed for the operators of local firms, with a view to helping them if they should find themselves in encountering difficult circumstances, whether at present or in the future.
Mathematical Modeling Using Fuzzy Logic
This book presents new areas of applications like application of fuzzy logic in modelling of sustainability. The text is broadly divided into two parts. The first part treats processes, material and system applications related to fuzzy logic. While the second part delves into the modelling of sustainability with the help of fuzzy logic.
ISO 9001
This book deals with the anatomy, diagnosis and inside story of ISO 9001:2015 - which leads to its rather self-explanatory name. Just as one dissects the anatomy of a living organism, the book dives into and separates each clause, sub-clause and sub-sub-clause, before focusing on the diagnosis of each. It also seeks to tell the readers about the inside story of ISO 9001:2015 which will be helpful for industries, organisations, entrepreneurs, proprietors, auditors (internal and external), consultants working in this area of ISO and the people at large who want to gain in-depth knowledge about ISO 9001:2015. This book has been written with an emphasis on the requirement in subject matter. It is hoped that the book will also help one to acquire a working knowledge of ISO 9001:2015 and provide one with a proper foundation -both conceptual and factual - to base further knowledge on.2
Scheduling in Industry 4.0 and Cloud Manufacturing
This book has resulted from the activities of IFAC TC 5.2 "Manufacturing Modelling for Management and Control". The book offers an introduction and advanced techniques of scheduling applications to cloud manufacturing and Industry 4.0 systems for larger audience. This book uncovers fundamental principles and recent developments in the theory and application of scheduling methodology to cloud manufacturing and Industry 4.0.The purpose of this book is to present recent developments in scheduling in cloud manufacturing and Industry 4.0 and to systemize these developments in new taxonomies and methodological principles to shape this new research domain. This book addresses the needs of both researchers and practitioners to uncover the challenges and opportunities of scheduling techniques' applications to cloud manufacturing and Industry 4.0. For the first time, it comprehensively conceptualizes scheduling in cloud manufacturing and Industry 4.0 systems as a new research domain. The chapters of the book are written by the leading international experts and utilize methods of operations research, industrial engineering and computer science. Such a multi-disciplinary combination is unique and comprehensively deciphers major problem taxonomies, methodologies, and applications to scheduling in cloud manufacturing and Industry 4.0.
Managing Technology Transition in Saudi Arabia
This book presents a comprehensive overview of the adoption of small-scale residential solar photovoltaic systems (RSPSs) in Saudi Arabia. Focusing on the current technological development of RSPSs, it discusses elements of socio-technical governance theories and energy policy analysis. It also identifies the critical factors that affect Saudi residents' decisions to adopt this new technology and analyzes broader energy systems on a state level by investigating factors that shape RSPSs integration policies. This multi-faceted, interdisciplinary book paves the way for an integrated transition management policy design model to stimulate RSPSs adoption rates. Given its scope, it is a valuable resource for readers seeking an in-depth and up-to-date integrated overview of the ever-expanding theoretical and quantitative fields of socio-technical transitions and the transition to sustainability.
Truth Warriors
"Truth Warriors is packed with fascinating stories, novel insights, and practical tips for every leader who has something worth fighting for." --Liane Davey, New York Times bestselling author of You First and The Good Fight This book will help you navigate conflict and make better decisions. As author Christi Scarrow points out, all of us have the opportunity to make decisions that count, whether in our professional or personal lives. To do so, we must become what Scarrow calls "Truth Warriors." We must believe in ourselves, yet question our most firmly held assumptions and beliefs. We must know when to speak up and when to be quiet. In the end, says Scarrow, "making better decisions is about making your voice about our voice and your truth about our truth. Only then can we change the world."
The Humanity of IT
The Humanity of IT takes an affectionate look at the wonderful people of IT and the vital yet surprising role they will play in the rebirth of the IT organization and in the emergence of new benchmarks for business success. The remarkable transformation of IT is under way and carrying us forward at a dizzying rate-and new global conditions have only served to accelerate this pace. The Humanity of IT explores key pillars of a new future for the people of the IT organization, including: - the emergence of a new culture - a new era of partnership - a long overdue focus on mental health - a very different approach to traditional mentorship - the growing need for innovation in all we do - the new priority around quality of life - the makeup of a dynamic new workforce - a respectful look at the soul of a company These elements and others will provide a new framework for the evolution of the talented and dedicated people of IT in the hopes of elevating the role humanity must play in the survival and then emerging leadership of the IT organization over the next ten years-a decade that will see IT enjoying a true renaissance.
Futureproofing Procurement
This book discusses the ways in which procurement can help to provide an ethical and sustainable approach to business and product creation while raising an awareness of unacceptable practices with a view to their eradication.The author demonstrates and explains how to best conduct yourself in a procurement role and what challenges you should be aware of. Factors such as being aware of modern slavery, supply chain's pollution emissions, and opportunities to recycle and reuse will be explored to create an understanding for the reader in how value should be achieved in today's way of managing procurement.
The Effect of Brand Image, Brand Trust And Perceived Quality on CSR
Since the second half of the 20th century, a long debate on corporate social responsibility (CSR) has been taking place. In 1953, Bowen (1953) wrote the seminal book Social Responsibilities of the Businessman. Since then there has been a shift in terminology from the social responsibility of business to CSR. Additionally, this field has grown significantly and today contains a great proliferation of theories, approaches, and terminologies. Society and business, social issues management, public policy and business, stakeholder management, corporate accountability are just some of the terms used to describe the phenomena related to corporate responsibility in society.
Virtually International
Virtually International introduces readers to basic project management principles that will shorten learning curves and curtail the costs of managing international teams; this book lays out ways that virtual project managers can support productivity and enhance the well-being of geographically distributed team members.
Inclusive Development of Society
Inclusive Development of Society contains papers that were originally presented at the 2018 International Congress on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2018), held 6-7 October and 15-16 December 2018 in Kuta, Bali, Indonesia and 18-19 October, 2018 at The Southern Federal University, Rostov-on-don, Russia. The contributions deal with various interdisciplinary research topics, particularly in the fields of social sciences, economics and the arts. The papers focus especially on such topics as language, cultural studies, economics, behavior studies, political sciences, media and communication, psychology and human development. The theoretical research studies included here should provide a solid foundation for the development of new tools that explore the possibilities of developing tourism, hospitality, service industries in Knowledge Economic Era, and the empirical papers will advance our knowledge regarding the impact of information technologies in organizations' and institutions' practices.These proceedings should be of interest to academics and professionals in the wider field of social sciences, including disciplines such as education, psychology, tourism and knowledge management.
Implementing Industry 4.0 in Smes
This open access book addresses the practical challenges that Industry 4.0 presents for SMEs. While large companies are already responding to the changes resulting from the fourth industrial revolution, small businesses are in danger of falling behind due to the lack of examples, best practices and established methods and tools. Following on from the publication of the previous book 'Industry 4.0 for SMEs: Challenges, Opportunities and Requirements', the authors offer in this new book innovative results from research on smart manufacturing, smart logistics and managerial models for SMEs. Based on a large scale EU-funded research project involving seven academic institutions from three continents and a network of over fifty small and medium sized enterprises, the book reveals the methods and tools required to support the successful implementation of Industry 4.0 along with practical examples.
Managing Information Technology Outsourcing
For decades outsourcing has been a major international phenomenon in business. Information Technology represents a unique case for outsourcing both in terms of benefits and potential pitfalls. Accessible and cutting-edge, this book provides a practical perspective on this important and far-reaching challenge in IT management.
Implementing Industry 4.0 in Smes
This open access book addresses the practical challenges that Industry 4.0 presents for SMEs. While large companies are already responding to the changes resulting from the fourth industrial revolution, small businesses are in danger of falling behind due to the lack of examples, best practices and established methods and tools. Following on from the publication of the previous book 'Industry 4.0 for SMEs: Challenges, Opportunities and Requirements', the authors offer in this new book innovative results from research on smart manufacturing, smart logistics and managerial models for SMEs. Based on a large scale EU-funded research project involving seven academic institutions from three continents and a network of over fifty small and medium sized enterprises, the book reveals the methods and tools required to support the successful implementation of Industry 4.0 along with practical examples.
Managing Learning Organization in Industry 4.0
The proceedings of the 6th International Seminar & Conference on Learning Organization (ISCLO) with the theme "Enhancing Organization's Competitiveness through Knowledge Sharing and Learning Culture in the 4.0 Era" provides research results from scientists, scholars and practitioners, exchanging information and discussing the latest issues related to topics such as Marketing, Human Resources, Industrial Behavior and Knowledge Management, Entrepreneurship and Strategic Management, IT and Operations Management Economics, Financial and Accounting. These papers will contribute to the enhancement of the organization's competitive advantage with technology serving as a supporting system for knowledge sharing and learning culture. These proceedings will be of interest to scholars, practitioners, government and the industry employees, taking part in increasing Global Competitiveness in the coming years.
Optimizing Your Business Operations
This book summarizes the key initiatives and steps that can be undertaken by any organization seeking to improve processes to achieve operational efficiency and meet the service demands of customers. The book, Optimizing Your Business Operations shares techniques and best practices that improve the way operational processes are executed with a goal to save cost and increase profits for the business. The book consists of eleven chapters. It explores models and theories that seek to explain how to achieve optimized business operations. This book is designed to equip business leaders, process improvement professionals, operation managers and students with relevant tools for identifying opportunities for improvement and supporting the implementation of the ideal solution. All the topics covered in this book are relevant to the cause and will drive organizations towards the achievement of business process optimization.
Radical Focus SECOND EDITION
"Radical Focus is a must-read for anyone who wants to accomplish out-sized results. Christina does a great job showing both the why and the how of OKRs. Avoid the all-too-common mistakes by reading this book first." - Teresa Torres, author Continuous Discovery HabitsThe award-winning author of The Team That Managed Itself and Pencil Me In returns with a new and expanded edition of her landmark book on OKRs.If you've ever wanted to know how to use OKRs, or why yours might not be working, Radical Focus teaches you everything you need to achieve your goals. The author pulls from her experience with Silicon Valley's hottest companies to teach practical insights on OKRs in the form of a fable.When Hanna and Jack receive an ultimatum from the only investor in their struggling tea supply company, they must learn how to employ Objectives and Key Results (OKRs) with radical focus to get the right things done. Using Hanna and Jack's story, Wodtke walks readers through how to inspire a diverse team to work together in pursuit of a single, challenging goal, and how to stay motivated despite setbacks and failures.Radical Focus has been translated into six languages and sold more than 50,000 copies. Now, the second edition of her OKR manifesto proves that Wodtke's business strategies are essential in a world where focus seems to be a more and more unreachable goal. The updated version includes 22,000 words of all-new material designed to help OKR users in larger companies create, grade, and manage OKRs in ways that accelerate success and drive rapid organizational learning.Ready to move your team in the right direction? Read this book together, and learn Wodtke's powerful system for attaining your most important goals with radical focus.Praise for the Second Edition"Everything good I've ever learned about OKRs I learned from Christina Wodtke and Radical Focus." - Jeff Gothelf, author of Lean UX, Sense & Respond and Forever Employable"A master at getting things done, Christina offers a radically focused way to achieve one's goals through disciplined use of OKRs." - Irene Au, Design Partner at Khosla Ventures"It has been five years since Christina published the first edition of Radical Focus. The book has gone on to become a favorite for thousands of product people working to learn how to empower their teams, and utilize the OKR technique... I think you will love [the second edition.] It will inspire you.." - Marty Cagan, author of Inspired: How to Create Tech Products Customers Love"Together with Doerr, Grove, and Drucker, Christina Wodtke is one of the four people who shaped OKR into the powerful tool it is today. With Radical Focus 2.0, she continues to teach us that success is about having an impact, not checking a box." - Felipe Castro, Founder, OutcomeEdge
Operational Research in Agriculture and Tourism
Agricultural Cooperatives and Acceptance of Technological Innovation.- Virtual Incubators and Online Business Tools for Agro-food SMEs .- Design of a Sentiment Lexicon for the Greek Food and Beverage Sector.- Firms' Profitability in the Period of Crisis.- Fiscal Multipliers Under Extreme Uncertainty: Case of Greek Tourism Economy.- Forecasting Tourism Demand in Europe.- The Role of Modern Ports and Marine Protected Areas in Eastmed's Environmental Sustainability. The Case of Greece.- A Hybrid Firefly Algorithm Based on Coordinates for the Prize- Collecting Vehicle Routing Problem.- Green Supplier Evaluation and Selection: An Updated Literature Review.- A Similarity Hybrid Harmony Search Algorithm for the Orienteering Problem.
Convex Analysis for Optimization
This textbook offers graduate students a concise introduction to the classic notions of convex optimization. Written in a highly accessible style and including numerous examples and illustrations, it presents everything readers need to know about convexity and convex optimization. The book introduces a systematic three-step method for doing everything, which can be summarized as "conify, work, deconify". It starts with the concept of convex sets, their primal description, constructions, topological properties and dual description, and then moves on to convex functions and the fundamental principles of convex optimization and their use in the complete analysis of convex optimization problems by means of a systematic four-step method. Lastly, it includes chapters on alternative formulations of optimality conditions and on illustrations of their use. "The author deals with the delicate subjects in a precise yet light-minded spirit... For experts in the field, this book not only offers a unifying view, but also opens a door to new discoveries in convexity and optimization...perfectly suited for classroom teaching." Shuzhong Zhang, Professor of Industrial and Systems Engineering, University of Minnesota
Fourth Industrial Revolution and Business Dynamics
The book explains strategic issues, trends, challenges, and future scenario of global economy in the light of Fourth Industrial Revolution. It consists of insightful scientific essays authored by scholars and practitioners from business, technology, and economics area. The book contributes to business education by means of research, critical and theoretical reviews of issues in Fourth Industrial Revolution.
Supplier Relationship Management
Effective supplier relationship management enables organizations to unlock value from their supply base and reap tangible benefits. With practical tips and a proven approach, this is the guide to understanding how to maximize the potential of suppliers to gain a competitive advantage, get more innovation and drive sustainability.Supplier Relationship Management explains the importance of ongoing supplier management, how to measure and improve their performance, and for the critical few that can make a dramatic difference to our organization, drive in and future-proof strategic collaborative relationships. The Orchestra of SRM(R) framework, coupled with expert tips, tools and resources, delivers clear guidance on how to design an effective supplier relationship management program, with maximum return on time and investment. Written by leading procurement expert, Jonathan O'Brien, this third edition offers new content on how to adapt to the huge changes we have seen across supply bases in recent years, and the new risks and challenges organizations face in managing key suppliers. It includes new information on driving sustainability, the future of the supply base, and how to secure more innovation from our suppliers. Supplier segmentation is outlined in more detail and there is new information on how companies are managing supply chains, and the impacts of this in practice. A practical guide to unlock the new value from your key suppliers in a changing world.
Open Source Systems
This book constitutes the refereed proceedings of the 16th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2020, held in Innopolis, Russia, in May 2020.* The 12 revised full papers and 8 short papers presented were carefully reviewed and selected from 42 submissions. The papers cover a wide range of topics in the field of free/libre open source software (FLOSS) and discuss theories, practices, experiences, and tools on development and applications of OSS systems, with a specific focus on two aspects: (a) the development of open source systems and the underlying technical, social, and economic issue, (b) the adoption of OSS solutions and the implications of such adoption both in the public and in the private sector.*Due to the COVID-19 pandemic, the conference was held virtually.
Leading the Internal Audit Function
In this book, the author presents lessons learned from her extensive experience as a CAE to help internal auditors understand the challenges, issues, and potential alternative solutions when executing the role. The book explains how to clarify management expectations for the internal audit and balance those expectations with the IIA Standards. It examines the concept of risk-based auditing and explains how to determine whether management and the internal audit team have the same objectives. It also looks at the internal auditor's role in corporate governance and fraud processes.
Matheuristics
This book is the first comprehensive tutorial on matheuristics. Matheuristics are based on mathematical extensions of previously known heuristics, mainly metaheuristics, and on original, area-specific approaches. This tutorial provides a detailed discussion of both contributions, presenting the pseudocodes of over 40 algorithms, abundant literature references, and for each case a step-by-step description of a sample run on a common Generalized Assignment Problem example. C++ source codes of all algorithms are available in an associated SW repository.
Heptagram
What if your business could consistently operate with excellence no matter what and keep evolving for years to come? Learn how to implement the Heptagram system and reliably deliver high-quality service and products to your clients.Your company is a living organism. Provide an environment that will encourage it to grow with the Heptagram method, the 7-pillar business design system for the 21st century.No matter your organization, you can learn to work with a defined operating structure that ensures you deliver high quality and consistency to your customers. The best part? You will also create a company that can evolve and adapt over time to the changing environment, with room for innovation, self-organization, learning, and trust. With the Heptagram method, you can cover all your basics, such as: Building the right organizational structure based on timeless principles and new concepts.Defining business processes, which will ensure consistency and quality.Using IT to automate and make your workflows foolproof.Analyzing metrics to measure success.Managing your organization with trust and communicating well with your team.Allowing room to evolve and change as new ideas, needs, and trends develop over time.Growing and scaling with this newfound freedom.Heptagram is the must-read book that every executive and entrepreneur needs sitting at their desks. Thanks to the Heptagram method, you will: Save timeSave moneyBuild a company that can outlast youHave peace of mind
Foundation in Accounting
Every profit or nonprofits business entity requires a reliable internal system of accountability. A business accounting system provides this accountability by recording all activities regarding the creation of monetary inflows of sales revenue and monetary outflows of expenses resulting from operating activities.The accounting system provides the financial information needed to evaluate the effectiveness of current and past operations. Besides, the accounting system maintains data required to present reports showing the status of asset resources, creditor liabilities, and ownership equities of the business entity.Financial accounting is concerned with the recording of financial transactions and analyzing the effect of such transactions to assist in the development of business decisions.
On Becoming Agile
The goal of this book is to explain and facilitate the Agile journey. The authors explore agile values, practices, and principles that can help people cope with volatile and ambiguous situations.This book is targeted to advanced students and managers who are interested in learning to be agile. This accessible practical text poses 30 questions and provides answers that provide a starting point for further reflection.
The Checklist Workshop
Checklists are widespread. They can come on sticky notes, as plain text files, or in spread sheets. Just as common are struggles with incomplete, outdated, or redundant contents. But if checklists are set up the right way, they can make your working life easier, more focused and more efficient. This book presents a comprehensive approach for everyone who wants to maximise the benefit of their checklists while keeping the effort to create them at a minimum. Illustrated by many examples and a complete case study, this guide shows you how to: - Create a functional layout. - Generate content methodically. - Verify and test your checklist.
Blockchain Gaps
This book analyzes the fundamental issues faced when blockchain technology is applied to real-life applications. These concerns, not only in the realm of computer science, are caused by the nature of technological design. Blockchain is considered the foundation of a wide range of flexible ecosystems; its technology is an excellent mixture of mathematics, cryptography, incentive mechanisms, economics, and pertinent regulations. The book provides an essential understanding of why such fundamental issues arise, by revising the underlying theories. Blockchain theory is thus presented in an easy-to-understand, useful manner. Also explained is the reason why blockchain is hard to adopt for real-life problems but is valuable as a foundation for flexible ecosystems. Included are directions for solving those problems and finding suitable areas for blockchain applications in the future. The authors of this work are experts from a wide range of backgrounds such as cryptography, distributed computing, computer science, trust, identity, regulation, and standardization. Their contributions collected here will appeal to all who are interested in blockchain and the elements surrounding it.
Mobility in Germany
Chapter 1. Digital transformation of global mobility markets.- Chapter 2. Macro-environment of mobility.- Chapter 3. Megatrends influencing mobility.- Chapter 4. Traditional mobility models.- Chapter 5. New business models in mobility.- Chapter 6. Customer outlook on mobility: survey design.- Chapter 7. Customer outlook on mobility: survey results.- Chapter 8. Business recommendations and future trends.
AI for the Good
While technology advances at a high pace in the age of machine learning, there is a lack of clear intent and framing of acceptable ethical standards. This book brings together the complex topic of "good" technology in a cross-functional way, alternating between theory and practice.The authors address the ever-expanding discussion on Artificial Intelligence (AI) and ethics by providing an orientation. Pragmatic and recent issues are especially taken into account such as the collateral effects of the COVID19 pandemic. An up-to-date overview of digitization - already a very broad field in itself - is presented along with an analysis of the approaches of AI from an ethical perspective. Furthermore, concrete approaches to consider appropriate ethical principles in AI-based solutions are offered. The book will be appealing to academics, from humanities or business or technical disciplines, as well as practitioners who are looking for an introduction to the topic and an orientation with concrete questions and assistance.
Facility Layout
This book presents a structured approach to develop mathematical optimization formulations for several variants of facility layout. The range of layout problems covered includes row layouts, floor layouts, multi-floor layouts, and dynamic layouts. The optimization techniques used to formulate the problems are primarily mixed-integer linear programming, second-order conic programming, and semidefinite programming. The book also covers important practical considerations for solving the formulations. The breadth of approaches presented help the reader to learn how to formulate a variety of problems using mathematical optimization techniques. The book also illustrates the use of layout formulations in selected engineering applications, including manufacturing, building design, automotive, and hospital layout.
Treacherous Waters
Learn how to use augmented reality and virtual reality technology to innovate your business and be ahead of the game.Augmented reality (AR) and virtual reality (VR) are two contemporary technologies which are emerging as part of the digital transformation, a time of unprecedented global change. AR and VR offer numerous new business opportunities and can for example be used for capturing short-term marketing benefits, to optimise company internal processes, and for the development of new products and services. However, working with AR/VR technology can be tricky, bears substantial risk, and may present firms with significant organisational challenges. Therefore, AR/VR technology efforts must be strategically guided. This book presents five scientific research case studies of AR/VR technology employment in detail. The case studies are analysed and discussed in depth, and concrete recommendations for practice are given. To illustrate and better understand what working with AR/VR technology means for organisations, Richard Hagl explains and uses the concept of business model innovation (BMI) and offers concrete guidance for entrepreneurs and managers on how to lead their business when working with AR/VR technology. A must read for anyone who considers AR/VR technology as a means to be ahead of the game!
Data Governance and Compliance
This book sets the stage of the evolution of corporate governance, laws and regulations, other forms of governance, and the interaction between data governance and other corporate governance sub-disciplines. Given the continuously evolving and complex regulatory landscape and the growing number of laws and regulations, compliance is a widely discussed issue in the field of data. This book considers the cost of non-compliance bringing in examples from different industries of instances in which companies failed to comply with rules, regulations, and other legal obligations, and goes on to explain how data governance helps in avoiding such pitfalls.The first in a three-volume series on data governance, this book does not assume any prior or specialist knowledge in data governance and will be highly beneficial for IT, management and law students, academics, information management and business professionals, and researchers to enhancetheir knowledge and get guidance in managing their own data governance projects from a governance and compliance perspective.
The Accountability Clock
Over the last two years, Sandeep & Paramjit have been researching on the topic of Accountability and Ownership in the Workplace. With their combined business experience of 51 years, they have been able to design a workable and implementable framework to increase the Accountability Quotient in your workplace. In this book, they share with you how one can move from a Stuck Clock situation to a Working Clock situation with the help of the 4 step Accountability Clock framework.This book is for you: If You are trying to find what is Accountability.If You want to make real changes in the way you and your team workIf You are going to be someone who does what they say they're going to do.If You would like to learn how to stay Accountable for your tasks and goalsIf You want different results than you've ever gotten before.The book is structured in 8 chapters where you will find: Self-evaluation exercises and tools to reflect and assess your readiness.More than 30 real-life Corporate, individual and social case studies for you to pick up the action points to understand and implement the concept of Accountabilit
The Sustainable Turnaround
Are you an entrepreneur, leader or employee representative faced with the economic crisis, the Fourth Industrial Revolution and the Great Reset, and need to make strategic changes to adapt, fast?This book will support you to positively influence the destiny of your business and move it from surviving to thriving within 12 months. Based on real-world experience, this concise, end-to-end handbook provides clear guidance to help you stay focused and balanced and enable you to navigate out of all pervasive change and crisis to a brighter future.Read this book to: Demystify and influence organisational dynamics during times of transformationDevelop leadership skills to master challenging business situationsUnderstand expected future developments and how to adapt to new business challengesImprove your profitability; reset your strategy, business and earning model; and accelerate the growth of your businessTurn your employees into a hero army that drives the transformation and growth of your business
Socio-Tech Innovation
This book defines socio-technological innovation and lays out different aspects of technology innovation and adoption literature as applied to socio-tech innovation and entrepreneurship. Socio-tech innovation refers to novel solutions that involve development or adoption of technological innovations to address social and/or environmental problems with a view towards creating benefit for the larger whole rather than just for the owners or investors. Unlike conventional technological innovation, socio-tech innovation either develops a product specifically for underserved markets and adopts a model in which the market is not an afterthought but the rai-son d'etre. Social ventures have not been as successful in scaling up, though technology innovation-led ventures have; therefore, meaningful actionable insights that can help social ventures scale up successfully can be gleaned by this process. This book offers researchers in innovation and entrepreneurship programs a uniqueand interdisciplinary approach to studying social innovation that is grounded in technology innovation. This book features a series of socio-tech venture cases that illustrate these dynamics and can be used in undergraduate and graduate courses.
