Linear Programming
The book provides a broad introduction to both the theory and the application of optimization with a special emphasis on the elegance, importance, and usefulness of the parametric self-dual simplex method. The book assumes that a problem in "standard form," is a problem with inequality constraints and nonnegative variables. The main new innovation to the book is the use of clickable links to the (newly updated) online app to help students do the trivial but tedious arithmetic when solving optimization problems.The latest edition now includes: a discussion of modern Machine Learning applications, as motivational material; a section explaining Gomory Cuts and an application of integer programming to solve Sudoku problems. Readers will discover a host of practical business applications as well as non-business applications. Topics are clearly developed with many numerical examples worked out in detail. Specific examples and concrete algorithms precede more abstract topics. With its focus on solving practical problems, the book features free C programs to implement the major algorithms covered, including the two-phase simplex method, the primal-dual simplex method, the path-following interior-point method, and and the homogeneous self-dual method. In addition, the author provides online tools that illustrate various pivot rules and variants of the simplex method, both for linear programming and for network flows. These C programs and online pivot tools can be found on the book's website. The website also includes new online instructional tools and exercises.
How Efficiency Changes the Game
How Efficiency Changes the Game: Developing Lean Operations for Competitive Advantage provides an insightful process for the executive, manager, and business owner, enabling them to discover inefficiencies where least expected, highlighting both the nature of the primary issues and then how to subsequently correct them. This book will assist in developing lean operations in areas such as leadership, marketing, strategy and planning, sales, time management, workflows, finances, and people.
Digitalization for Value Creation
Digitalization is the greatest change project that we have ever known, and data is circulating in unimaginable quantities and at unimaginable speed. In this book, the author urges managers and business leaders to embrace this constant state of change in cooperation with their team. He addresses how corporate culture and hierarchies have to change to adapt to new digital workspaces and value chains. These changes also include questions about the use and storage of data, customer relations and international teamwork. The book is especially geared towards managers in manufacturing industries and companies.
Open Source Systems
This book constitutes the refereed proceedings of the 17th IFIP WG 2.13 International Conference on Open Source Systems, OSS 2021, held virtually in May 2021.The 4 full papers and 3 short papers presented were carefully reviewed and selected from 23 submissions. The papers cover a wide range of topics in the field of free/libre open source software (FLOSS) and discuss theories, practices, experiences, and tools on development and applications of OSS systems, with a specific focus on two aspects: (a) the development of open source systems and the underlying technical, social, and economic issue, (b) the adoption of OSS solutions and the implications of such adoption both in the public and in the private sector.
Innovative Technologies for Market Leadership
This book introduces the reader to the latest innovations in fields such as artificial intelligence, systems biology or surgery, and gives advice on what new technologies to consider for becoming a market leader of tomorrow. Companies generally acquire information on these fields from various sources such as market reports, scientific literature or conference events, but find it difficult to distinguish between mere hype and truly valuable innovations. This book offers essential guidance in the form of structured and authoritative contributions by experts in innovative technologies spanning from biology and medicine to augmented reality and smart power grids. The authors identify high-potential fields and demonstrate the impact of their technologies to create economic value in real-world applications. They also offer business leaders advice on whether and how to implement these new technologies and innovations in their companies or businesses.Chapter 13 Analytic Philosophy for Biomedical Research: The Imperative of Applying Yesterday's Timeless Messages to Today's Impasses by Sepehr Ehsani is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
Sponsor Success
Sponsor SUCCESS - The WHATs and HOWs for business improvement projects A powerful and practical guide to delivering effective sponsorship of business improvement projects The trouble with Lean Six Sigma is that there is an awful lot written and discussed about the organisational deployment models, successes and failures, and how to run projects as a Green and Black Belt. But how do you sponsor a project? With sponsor SUCCESS, you'll understand what you need to do to successfully sponsor a project and then how best to do it. You will discover how to facilitate change when people have to adopt new ways of working that are a significant departure from their current practices.sponsor SUCCESS will help you understand what questions to ask to: - Help successfully implement change- Ensure the root causes are fixed- Build leadership support- Engage others to make the improvements stick- Help develop people to deliver process improvements more effectively
Management Science in Hospitality and Tourism
Management Science in Hospitality and Tourism is a timely and unique book focusing on management science applications. The first section of the book introduces the concept of management science application in hospitality and tourism and related issues to set the stage for subsequent sections. Section II focuses on management science applications with conceptual pieces, empirical applications, and best practices with examples coming from different parts of the world and settings. The last section ends with a chapter focusing on challenges and future research directions. This book goes beyond revenue management topics and presents a broad range of topics in management science applications as they relate to hospitality and tourism cases. Researchers and students in hospitality and tourism will find this book very useful since it contains chapters on data analytics, e-commerce and technology, revenue and yield management, optimization methods, resource allocation, goal programming, dynamic programming, Markov chain models, trends analysis and detection, measuring potential and attractiveness in tourism development, performance measures and use of indices in hospitality and tourism, and more. There is a heightened interest in these areas of business applications in today's data-driven business environment, and this book addresses that interest.This book is the only comprehensive text on management science applications in hospitality and tourism. It will help managers and hospitality and tourism students as future managers to develop an in-depth understanding of the importance of data analysis, interpretation, and generating information, and intelligence for decision making. It covers a broad range of applications representing different geographic regions of the world.
Strategic Winery Tourism and Management
Strategic Winery Tourism and Management: Building Competitive Winery Tourism and Winery Management Strategy presents cutting-edge knowledge and research related to strategic winery tourism and winery management. It highlights the major theories on strategic winery tourism and winery management and encompasses a variety of topics ranging from strategic winery tourism development to winery tasting room management. With chapters written by academic researchers and winery industry professionals, the purpose of the book is to explore the theoretical foundations of winery tourism and winery management. Importantly, the book taps into the following topics: Examining the impact of winery tourism on local, regional, and national economiesUnderstanding product development and marketing for wineries as tourism entitiesExamining the role of special events to promote wineries, such as wine festivals and wine education programsUnderstanding key managerial issues on winery tasting room managementExploring winery revenue managementUnderstanding the key theories of winery service quality managementUnderstanding winery brand managementUnderstanding the key concepts of financial management on winery managementThere have been a few books dealing with winery tourism and management in spite of the significance of the topic. The editor of the book merges winery tourism with winery management. Importantly, some topics such as winery revenue management and winery tasting room management included in the book are critical in managing a winery. This is a must-have book for students majoring in culinary and hospitality and tourism management as well as for winery industry professionals such as winery general managers and owners.The Gourmand Awards jury has announced that Strategic Winery Tourism and Management is the national book winner in its category: Best Wine Book Professionals. "This academic book structures clearly the concepts and practice of wine tourism, studying all aspects in a very broad overview. It is useful for planning and action," says Edouard Cointreau, President of the Jury, Gourmand World Cookbook Awards.　 The book will now compete in its category against winners from other countries for the Best in the World. The results will be announced on May 27 & 28, 2017 at the annual Gourmand Awards Ceremony.
The Way Forward
The Way Forward helps business leaders see how employees, companies, and missions, all interact with each other, as well as with society at large in systems and subsystems at various levels. It helps leaders learn how to connect the dots becoming customer-centric in everything they do, and then spreading the same goals down to their supply chains.
Sustainability, Social Responsibility, and Innovations in the Hospitality Industry
A reference on sustainability, social responsibility, and green practices in hospitality and tourism, this book presents innovative research methods in sustainability, state-of-the-art research by leading internationally recognized scholars on this topic, providing an excellent source of quality research. Readers can expect to find several new ways to pursue research in sustainability.The book covers sustainability in the context of public policy and ethics, a popular topic with universal appeal to many disciplines beyond hospitality. It includes case studies and addresses sustainability issues from hotels, restaurants, tourism, travel, meetings, and others, with authors from all five continents.
Managing Sustainability in the Hospitality and Tourism Industry
This new book focuses on the important concern of sustainability in tourism and hospitality industry. As the world's natural resource base is limited, the world is looking for solutions in the domains of energy, water, alternate building materials, resource redeployment, and sustainable livelihoods as well. The tourism and hospitality industry is a large deployer of natural and created resources. Some of the themes the book addresses include: designing sustainable restaurantssustainable accommodation practicesdesigning green hotelsenergy conservation in hotels- a Green Approachtechnology and sustainabilitymarketing sustainability to consumerssustainable culinary practicessustainable employee practicessustainable equipment design for the hospitality industrysustainable tourism practicessustainable transport practicessustainable tourism destinations/citiesThe book takes sustainability beyond the realms of external factors that matter to an organization. The authors look at various constituents of the hospitality sector and analyze each of those from a sustainability standpoint. The book includes case studies that are global in nature and that show how sustainable applications can be used and how concerns can be addressed. Environmental challenges are also discussed.This book is futuristic with lot of practical insights for the students, faculty, . and practitioners. Since the contributors are from across the globe, it is fascinating to see the global benchmarks.
Supply Chain, Operation and Business Management
This book, in the form of a collection, is part of a broader process of reflection on aspects and themes about supply chain, operations, and business that has been triggered by me and research colleagues in the area for the past five years. Constituting itself as an important turning point in this process of systematization and production of knowledge, it aims to deepen some initial findings of this ongoing debate about the business society and its relationship with the development of research, responding to some urgent demands for founding the current academic and business practice. The choice of chapters was guided by the need to present important and relevant facts on the topic. There are three aspects covered in this collection: Operations, Supply Chain, and decision-making in business for transformation processes. The ideas presented here, derived from research, thus fulfill the function of supporting the discussions that have been held and that will come in the search for continuous economic improvement. This collection is composed of 11 chapters, about the theme.
A Guide to IT Contracting
Even leading organizations with sophisticated IT infrastructures and teams of lawyers can find themselves unprepared to deal with the range of issues that can arise in IT contracting. Written by two seasoned attorneys, A Guide to IT Contracting: Checklists, Tools, and Techniques distills the most critical business and legal lessons learned through the authors' decades of experience drafting and negotiating IT-related agreements. In a single volume, readers can quickly access information on virtually every type of technology agreement. Structured to focus on a particular type of IT agreement, each chapter includes a checklist of essential terms, a brief summary of what the agreement is intended to do, and a complete review of the legal and business issues that are addressed in that particular agreement. Providing non-legal professionals with the tools to address IT contracting issues, the book: Contains checklists to help readers organize key concepts for ready reference Supplies references to helpful online resources and aids for contract drafting Includes downloadable resources with reusable checklists and complete glossary that defines key legal, business, and technical terms Costly mistakes can be avoided, risk can be averted, and better contracts can be drafted if you have access to the right information. Filled with reader-friendly checklists, this accessible reference will set you down that path. Warning you of the most common pitfalls, it arms you with little-known tips and best practices to help you negotiate the key terms of your IT agreements with confidence and ensure you come out on top in your next contract negotiation.
From Big Data to Intelligent Data
This book addresses many of the gaps in how industry and academia are currently tackling problems associated with big data. It introduces novel concepts, describes the end-to-end process, and connects the various pieces of the puzzle to offer a holistic view. In addition, it explains important concepts for a wide audience, using accessible language, diagrams, examples and analogies to do so. The book is intended for readers working in industry who want to expand their knowledge or pursue a related degree, and employs an industry-centered perspective.
Application of SDGs and STEAM Mindset for Wellness
Personality with Art, Business, Science mindset is the future for sustainable development. Without realizing the shortfalls, the potentials of oneself may not be fully utilized. The new book of Dr. Shirley Mo Ching YEUNG highlights the use of STEAM Mindset for developing oneself as a self-starter, for example, using music for wellness, video shooting for landscaping of concerned issues, and newborn massage for relationship-building between newborns and mothers.As a global citizen, we try our best to maximize our abilities and extend our networks to create positive impacts, creating a economic, social, environmental, or culture in our community.The ongoing contribution of Dr. YEUNG is to create awareness with actions for a new life of the community. Sustainable Development mindset with UNSDGs and STEAM Mindset for exploring a new way of thinking in provision of education opportunities via book publication with applied research and job opportunities via innovations and transformations.Mr. Song YANG SYART
Radical Focus
"Radical Focus is a must-read for anyone who wants to accomplish out-sized results. Christina does a great job showing both the why and the how of OKRs. Avoid the all-too-common mistakes by reading this book first." - Teresa Torres, author Continuous Discovery Habits"This book is useful, actionable, and actually fun to read! If you want to get your team aligned around real, measurable goals, Radical Focus will teach you how to do it quickly and clearly." - Laura Klein, Principal, Users KnowThe award-winning author of The Team That Managed Itself and Pencil Me In returns with a new and expanded edition of her landmark book on OKRs. If you've ever wanted to know how to use OKRs, or why yours might not be working, Radical Focus teaches you everything you need to achieve your goals. The author pulls from her experience with Silicon Valley's hottest companies to teach practical insights on OKRs in the form of a fable.When Hanna and Jack receive an ultimatum from the only investor in their struggling tea supply company, they must learn how to employ Objectives and Key Results (OKRs) with radical focus to get the right things done. Using Hanna and Jack's story, Wodtke walks readers through how to inspire a diverse team to work together in pursuit of a single, challenging goal, and how to stay motivated despite setbacks and failures.Radical Focus has been translated into six languages and sold more than 50,000 copies. Now, the second edition of her OKR manifesto proves that Wodtke's business strategies are essential in a world where focus seems to be a more and more unreachable goal. The updated version includes 22,000 words of all-new material designed to help OKR users in larger companies create, grade, and manage OKRs in ways that accelerate success and drive rapid organizational learning.Ready to move your team in the right direction? Read this book together, and learn Wodtke's powerful system for attaining your most important goals with radical focus.
How Do We Get There from Here?
Not all process maps are created equal. A google search on 'process maps' will attest to this. Some maps are better than others. With increasing focus on systems and system development, process-focused improvement is sometimes an afterthought (or just assumed a given with a new or updated system... a dangerous assumption). Higher-level activity box models and conceptual information assets that may suit system development aren't well-suited to process analysis. The items (forms, documents, systems...) that work together in a business process are lost in high-level activities of a single line flow and the value is not clear. The less detail there is in an as-is map, the less direct value it provides. If a map doesn't provide value, then any time spent preparing that map is too much time.
Supply Chain Planning
The book is intended for supply chain professionals, as well as for graduate and advanced undergraduate students. Practitioners will obtain valuable new insights and examples of implementable frameworks and methods for managing their supply chain functions and organizations. Students will develop an understanding of real-world approaches for supply chain planning, decision support, and many other key activities.
M-Pact Learning: The New Competitive Advantage
Create a true competitive advantage with new kind of learning. Today's companies don't view training-or learning-in the same light they do sales and marketing. When the learning needs of your company are designed, developed, and deployed using innovative, highly effective instructional design methodologies, the results can be as meaningful as those derived from sales and marketing activities. In other words, effective learning is the new competitive advantage. In Jim Guilkey's, M-Pact Learning: The New Competitive Advantage, readers will - understand what traditional training is and why it is ineffective, - learn about M-Pact Learning and how it differs from traditional training, and - learn how M-Pact Learning can be used within your organization to create a true competitive advantage. The M-Pact Learning methodology allows the creation of innovative, highly effective learning solutions that will provide readers with a new edge for their organizations.
Unearthing the Real Process Behind the Event Data
This book is a revised version of the PhD dissertation written by the author at Hasselt University in Belgium. This dissertation introduces the concept of process realism. Process realism is approached from two perspectives in this dissertation. First, quality dimensions and measures for process discovery are analyzed on a large scale and compared with each other on the basis of empirical experiments. It is shown that there are important differences between the different quality measures in terms of feasibility, validity and sensitivity. Moreover, the role and meaning of the generalization dimension is unclear. Second, process realism is also tackled from a data point of view. By developing a transparent and extensible tool-set, a framework is offered to analyze process data from different perspectives. From both perspectives, recommendations are made for future research, and a call is made to give the process realism mindset a central place within process mining analyses. In 2020, the PhD dissertation won the "BPM Dissertation Award", granted to outstanding PhD theses in the field of Business Process Management.
Operations and Supply Management 4.0
Fierce competition, globalisation and the permanent liberalisation of markets have changed the face of supply chains and operations drastically. Companies, which want to survive in a hostile environment, must establish the optimum combination of supply and operations. This book provides a holistic and practical approach to operations management 4.0 and supply management 4.0. It combines operations and supply best practices across the value chain. It explains comprehensively, how these new paradigms enable companies to concentrate on value-adding activities and processes to achieve a long-term sustainable and competitive advantage.The book contains a variety of best practices, industry examples and case studies. Focusing on best-in-class examples, the book offers the ideal guide for any enterprise in operations and supply in order to achieve a competitive advantage across all business functions focusing on value-adding activities.
Creating Shared Value to Get Social License to Operate in the Extractive Industry
No matter how hard employees work, an organization is in real trouble if strategic decisions are not made effectively. Doing the right things (effectiveness) is more important than doing things right (efficiency). Creating Shared Value to get Social License to Operate in the Extractive Industry showcases concepts and tools to make strategic decisions that determine the future direction and competitive position of extractive company enterprises to create shared value to earn SLO. Exploring a challenging and exciting keystone topic, Creating Shared Value to get Social License to Operate in the Extractive Industry presents techniques and models that will enable you to actually formulate, implement, and evaluate strategies to shared value to earn SLO.
An Introduction to Project Modeling and Planning
Offers a comprehensive introduction to project management, focusing on project planning and control, with an emphasis on mathematical modelingHighlights theoretical concepts and models with detailed explanations, application examples and case studies based on real life problemsIncludes exercises at the end of each chapter, as well as PowerPoint slides for in-class lectures or as a guide for self-study
2030: How Today's Biggest Trends Will Collide and Reshape the Future of Everything
INSTANT WALL STREET JOURNAL BESTSELLER! "Bold, provocative...illuminates why we're having fewer babies, the middle class is stagnating, unemployment is shifting, and new powers are rising." --ADAM GRANT The world is changing drastically before our eyes--will you be prepared for what comes next? A groundbreaking analysis from one of the world's foremost experts on global trends, including analysis on how COVID-19 will amplify and accelerate each of these changes. Once upon a time, the world was neatly divided into prosperous and backward economies. Babies were plentiful, workers outnumbered retirees, and people aspiring towards the middle class yearned to own homes and cars. Companies didn't need to see any further than Europe and the United States to do well. Printed money was legal tender for all debts, public and private. We grew up learning how to "play the game," and we expected the rules to remain the same as we took our first job, started a family, saw our children grow up, and went into retirement with our finances secure. That world--and those rules--are over. By 2030, a new reality will take hold, and before you know it: - There will be more grandparents than grandchildren- The middle-class in Asia and Sub-Saharan Africa will outnumber the US and Europe combined- The global economy will be driven by the non-Western consumer for the first time in modern history- There will be more global wealth owned by women than men- There will be more robots than workers- There will be more computers than human brains- There will be more currencies than countries All these trends, currently underway, will converge in the year 2030 and change everything you know about culture, the economy, and the world. According to Mauro F. Guillen, the only way to truly understand the global transformations underway--and their impacts--is to think laterally. That is, using "peripheral vision," or approaching problems creatively and from unorthodox points of view. Rather than focusing on a single trend--climate-change or the rise of illiberal regimes, for example--Guillen encourages us to consider the dynamic inter-play between a range of forces that will converge on a single tipping point--2030--that will be, for better or worse, the point of no return.2030 is both a remarkable guide to the coming changes and an exercise in the power of "lateral thinking," thereby revolutionizing the way you think about cataclysmic change and its consequences.
ELEVATE Admins
The Administrative Field is Evolving...Are You? Within just the past few decades, the admin field has experienced dramatic changes. The tools of the trade, along with the fundamentals of the job, have been transformed. We are currently in the midst of the next admin evolution and, inevitably, only the fittest will survive. If you don't want to get left behind, you must continuously ELEVATE. This book offers the tools you need to not only meet the ever-expanding demands of the admin role, but to establish yourself as a peak performer in this increasingly competitive field. ELEVATE Admins contains...A thorough analysis of the admin field-where we've been, where we are and where we're goingStraightforward advice to help you take ownership of your administrative career and embrace the mindset required for success now and in the futurePractical strategies to up-level your personal performance, enhance your professional competence, and inspire others in the processRelatable, true stories that demonstrate the power of the "elevated" adminThere has never been a better time to be an Administrative Professional. Seize the opportunity and ELEVATE!
Executive Guidance of Industrial Relations
This book is a volume in the Penn Press Anniversary Collection. To mark its 125th anniversary in 2015, the University of Pennsylvania Press rereleased more than 1,100 titles from Penn Press's distinguished backlist from 1899-1999 that had fallen out of print. Spanning an entire century, the Anniversary Collection offers peer-reviewed scholarship in a wide range of subject areas.
Reliability Engineering
This book provides the most recent advances in the field of reliability engineering. It will include applications, case studies, and real world examples. This collection of innovative articles, written by leading experts in the field, will fulfill the increasing demand from the wide circles of the scientific and engineering community.
Manufacturing Productivity in China
Chinese manufacturing industries are becoming more and more successful in the world, and it continues to impact the world economy. It is important to understand what is happening in China, and the uniqueness of Chinese manufacturing industries. This book brings together a group of authors from academia and industry to give an industrial engineer
Interactive Multiobjective Decision Making Under Uncertainty
This book provides the latest advances in multiobjective programming and multilevel programming under fuzziness and randomness. It discusses multiobjective programming and multilevel programming under the fuzziness and the randomness, and applies the proposed algorithms to solve numerical examples through EXCEL VBA.
Designing Service Excellence
The moment of truth-that instant when consumers experience and judge service quality-often decides business success. This research-driven book provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and financial institutions, retail, and public
Leading in the Age of Innovations
Leading in the Age of Innovations introduces a new concept of leadership based on the process and relational dimensions which resulted in the development of the Reflective Leadership concept.
Variational Analysis and Set Optimization
This book contains the latest advances in variational analysis and set / vector optimization, including uncertain optimization, optimal control, and bilevel optimization. In addition, recent developments concerning scalarization techniques, necessary and sufficient optimality conditions and duality statements are discussed. These new numerical m
Quality Assurance
In many industries, launching of new products/services is a way of life. The idea of bringing new products and services into the market however presents many problems for timing, cost and quality. For example: in the automotive industry the recalls for millions of vehicles in the last several months have been very expensive and have had a negati
Responsible Manufacturing
Responsible Manufacturing has become an obligation to the environment and to society itself, enforced primarily by customer perspective and governmental regulations.
Unions and Employment in a Market Economy
This book will evidence how trade unions were able to offset environmental constraints through a progressive focus on political action, despite diminished power in the Labour Party's structures and the wider economy.
Strategic Management of Research Organizations
This entry-level text describes a tested top-down enterprise-wide approach to managing organizations with a predominant portion of their product being scientific or technological research. It focuses on executive performance and strategic forecasting and planning; goal-setting; communications and marketing, and operations management to realize strategic objectives. This book will be of interest to entrepreneurs, established scientists and engineers and to those studying toward an MBA with specialization in research institutions and major research infrastructures, preparing them to move from research or academia into their first managerial position. It also provides valuable advice and guidance for established middle and senior management in established research enterprises.Features: Provides an accessible and easy to follow introduction to strategic management methodologies Explores best practices for communication, marketing, and risk management Discusses workforce management as related to realizing strategic goals and plans
Model-Driven Engineering of Information Systems
This title includes a number of Open Access chapters.Model-driven engineering (MDE) is the automatic production of software from simplified models of structure and functionality. It mainly involves the automation of the routine and technologically complex programming tasks, thus allowing developers to focus on the true value-adding functionality that the system needs to deliver. This book serves an overview of some of the core topics in MDE. The volume is broken into two sections offering a selection of papers that helps the reader not only understand the MDE principles and techniques, but also learn from practical examples. Also covered are the following topics: - MDE for software product lines- Formal methods for model transformation correctness- Metamodeling with Eclipse eCore- Metamodeling with UML profiles- Test cases generation This easily accessible reference volume offers a comprehensive guide to this rapidly expanding field. Edited by experienced writers with experience in both research and the practice of software engineering, Model-Driven Engineering of Information Systems: Principles, Techniques and Practice is an authoritative and easy-to-use reference, ideal for both researchers in the field and students who wish to gain an overview to this important field of study.
Service Systems Engineering and Management
This new textbook will provide state-of-the-art models, concepts and solution methods important in the design, control, operation, and management of service systems. It will cover supply chain management, warehouse & distribution, financial engineering, revenue management in airlines, retail engineering, health systems, and financial services.
Organizational Behavior and Virtual Work
With the globalization of work and technological advancements in recent years, and with emphasis on service quality today, organizations have changed. Virtual work has emerged as the new employment relationship and has been embraced by employees and employers in many industries. This book explores the dynamics of changing organization structures, theories of leadership and trust, and how dimensions of self-efficacy works in this new work relationship. Organizational Behavior and Virtual Work: Concepts and Analytical Approaches shows the enormous impact of technology and globalization on employment relationships and also predicts how they will contribute to the changing dimensions of organizations in the future. With a unique blend of theory and application in the real world of virtual workers, the book presents the most recent research and developments in the relatively new and still emerging area of virtual work. It takes an in-depth critical look into the key factors affecting the virtual work environment with practical inputs of suggestions and recommendations. With the objective of presenting information about this new work scenario, this book attempts to unfold important human behavior processes in organizations. The volume presents a rare combination of the necessary concepts of human behavior in organizations along with the results of research in the field and also makes practical recommendations on virtual work programs.Key features include a unique blend of research with organizational behavior concepts and practical recommendations for workers, managers, and business executives.
Root Cause Analysis
This book explores the anatomy of a failure, as well as a potential failure. Virtually all failures are triggered by errors of omission or commission by human beings. The methodologies described in this book are applicable to any industry. The new edition is completely revised with many updates and new chapters.
Sustainable Procurement in Supply Chain Operations
This book provides decision and theory development models for sustainable procurement supply chain operations. It will assist organizations in making their supply chain more efficient, by covering all three major analytics: descriptive, predictive, and perspectives in the context of sustainable procurement supply chain operations.
Warranty and Preventive Maintenance for Remanufactured Products
This book is concerned with the practice and theory of warranty management and preventive maintenance, particularly in relation to remanufactured products' warranties.
Public Service Management and Asylum
Co-production occurs when citizens actively participate in the design and delivery of public services. The concept and its practice are of increasing interest among policymakers, public service managers and academics alike, with co-production often being described as a revolutionary solution to public service reform.Public Service Management and Asylum: Co-production, Inclusion and Citizenship offers a comprehensive exploration of co-production from the public administration and service management perspectives. In doing so, it discusses the importance of both streams of literature in providing a holistic understanding of the concept, and based on this integration, it offers a model which differentiates co-production on five levels. The first three refer to the role of the public service user in the design and delivery of services (co-construction, participative co-production and co-design) and the other two focus on inter-organisational relationships (co-management and co-governance). This model is applied to the case of asylum seekers in receipt of social welfare benefits in Scotland to explore the implications for social inclusion and citizenship. It argues that as public service users, asylum seekers will always play an active role in the process of service production and while co-production does not provide asylum seekers with legal citizenship status, if offers an opportunity for asylum seekers to act like citizens and supports their inclusion into society. It will be of interest to researchers, academics, policymakers, public services managers, and students in the fields of public management, public administration, organizational studies.
Sustainable Cities
Global cities are facing an almost unprecedented challenge of change. As they re-emerge from the Covid 19 pandemic and get ready to face climate change and other, potentially existential threats, they need to look for new ways to support wealth and wellbeing creation - leveraging Big Data and AI and suing them into their physical reality and to become greener, more inclusive and resilient, hence sustainable.This book describes how new digital technologies could be used to design digital and physical twins of cities that are able to feed into each other to optimize their working and ability to create new wealth and wellbeing. The book also describes how to increase cities' social and economic resilience during crisis time and addressing their almost fatal weaknesses - as it became all too obvious during the recent COVID 19 crisis. Also, the book presents a framework for a critical discussion of the concept of "smart-city", suggesting its development into a "cyber" and "meta" one- meaning, not only digital systems can allow physical ones (e.g. cities, citizens, households and companies) to become "smarter", but also the vice versa is true, as off line data and real life behaviours can support the optimization and development of virtual brains as a sum of big data and artificial intelligence apps all sitting "over the cloud". An analysis of the fundamental dynamics of this emerging "info-telligence" economy, and of the potential role of big digital players like Amazon, Google and Facebook is then paving the way to discuss a few strategic forays on how traditional sectors such as financial services, real estate, TMT or health could also evolve, leveraging Big Data and AI in a cyber-physical integrated setting. Finally, a number of thought provoking use cases that could be designed around individuals, and to improve the success and the resilience of households and companies living and working in urban areas are discussed, as an example of one of the most exciting future markets to come: the one of global, sustainable cities
Operations Excellence Management System (Oems)
This book provides a structured approach with disciplined processes for implementing an Operations Excellence Management System (OEMS) based on the learnings and experiences from companies who have implemented OEMS.
Multiple Criteria Decision Making in Supply Chain Management
This book provides a comprehensive overview of multi-criteria optimization models and methods that can be used in supply chain decision making. It provides students, researchers, and practitioners with a single source guide to recent developments in this area.
Total Project Control
Demonstrating how to maximize the business value of a project, this book covers critical path drag, and its corollaries: drag cost, true cost, resource availability drag (RAD), and the cost of leveling with unresolved bottlenecks (the CLUB). It shows how to compute and use them to rightsize staffing levels for projects, programs, and organizatio
