Customers Expectation and Satisfaction Levels
Corporate Planning and Organizational Performance
The future of learning and change management
Theoretical Foundations of Financial Intermediation
Business Management Research in Reality
Imagining After Capitalism
Imagining After Capitalism is the culmination of professional futurist Andy Hines's 10-year exploration of what comes next after capitalism. Arguing that the absence of compelling positive alternatives keeps us stuck in a combination of fear, denial, and false hope, he offers three "guiding images" for the long-term future: an environmentally-driven Circular Commons, a socially-and politically-driven Non-Workers' Paradise and a technology-driven Tech-Led Abundance.
Warehouse Management
Modern warehouses are capitalizing on cutting-edge technologies to maximize their role in the wider supply chain. Understand how to successfully manage these warehouses with this bestselling guide. The fifth edition of Warehouse Management is fully updated to include up to date information across the board. The latest technologies in warehousing, such as robotics and automation are explained. This new edition also explores emerging technologies, like AI and IoT, and how they are shaping new warehouse management systems There are new case studies from companies who have achieved improvements and cost savings through the introduction of new technology and equipment, leaner processes and environmental initiatives. Warehouse Management guides the reader through all aspects of successfully managing a warehouse, its operations and distribution. This bestselling book covers an extensive range of key topics from defining the modern warehouse, detailing management processes, strategies and practices to outlining how to tackle environmental challenges to ensure a sustainable supply chain. With practical insights and real-world case studies into how to improve operating costs, this is a must read for optimizing warehouse performance. Online resources include PowerPoint slides and a bonus chapter on outsourcing.
QWL In Public and Private Sector Banks
Performance Analysis of Credit Rating Agencies
Sustainability in the Coffee Supply Chain
From the field to the cup, this book investigates sustainability issues along the coffee supply chain, identifying the challenges that firms face when they are called to reach sustainability goals. In particular, it explores the relationships involving the actors throughout the broad coffee supply chain, among which some tensions may emerge. Firms increasingly need to interact with various supply chain members to achieve their sustainability goals and with a variety of other stakeholders as well, such as NGOs or regulators. Therefore, in order to fully investigate sustainability, it is fundamental to adopt a broader view of the supply chain that goes beyond dyadic relationships (typically, between customer and supplier). This book adopts an "integrative logic" of sustainability and aims to explore the "hidden" or "dark side" of sustainable practices in the supply chain, for example, trade-offs, tensions and paradoxes. Overlooking these aspects can create serious impediments to a real-world progress toward sustainability. The empirical part of the book is focused on the coffee supply chain, which represents one of the most complex, globalized and inequitable supply chains, impacting communities and the environment worldwide. These characteristics make it particularly challenging for the industry to transition towards sustainability. Sustainability in the coffee sector is increasingly at risk in economic, social, and environmental terms, and there are several interdependencies among these three dimensions. The book will be of great interest to scholars and students of supply chain management, sustainability, and corporate and consumer responsibility. In addition, practitioners operating in the coffee industry could gain interesting findings about the most critical issues pertaining to sustainable practices and activities.
Optimising and Digitising Supply Chain Processes
Production and logistics companies can achieve significant competitive advantage with their supply chain and production processes. This book provides managers, practitioners, consultants and students with a comprehensive understanding of process optimisation. It covers a wide range of tools, methods and tried-and-tested procedures for improving performance in these areas. The methodological toolbox from the various optimisation philosophies - Lean Production, Supply Chain, Six Sigma, Continuous Improvement Processes and Theory of Constraints - is presented and evaluated. Digital tools for process analysis, such as process mining, are described. Procedures and approaches are described for the individual steps of comprehensive process optimisation. These include process analysis methods such as ARIS, value stream mapping, the supply chain operations reference model (SCOR), and numerous process evaluation methods. One focus of the book is the presentation of pragmatic implementation approaches and procedures, including agile project management methods. Three project examples from the author's consulting practice are used to describe the results of complex changes. The book contains many hints and tips for extensive process improvements. The author has many years of industry experience and has been advising leading companies in various sectors for over 25 years. It presents end-to-end improvement approaches for systematically increasing supply chain and production performance. Using tried-and-tested tools and examples, the reader learns how to successfully handle supply chain projects from the initial idea to implementation. Based on the author's implementation experience, a set of methods covers all aspects of production and supply chain process optimisation. With the detailed procedures, the book offers recommendations on running supply chain projects efficiently and successfully and which tools effectively support the work in the individual project phases.
Business and Financial Risks in Indian Corporate Sector
Industrial Policy for the United States
The U.S. is losing the competition for good jobs and high-value industries because most of Washington believes trade should be free, the dollar should float, and that innovation comes exclusively from the private sector. In this book, the authors make the bold case that these laissez-faire ideas have failed and that a robust industrial policy is the only way for America to remain prosperous and secure. Trump and Biden have enacted some of its elements, but it needs to be made systematic and comprehensive, including tariffs to protect key industries, a competitive exchange rate, and federal support for commercialization--not just invention--of new technologies. Timely, meticulously researched, and bipartisan, this impressive analysis replaces misunderstandings about industrial policy with lucid explanations of its underlying economic theory, the tools that implement it, and its successes (and failures) in America and abroad. It examines key industries of the past and future - steel, automobiles, television, semiconductors, space, aviation, robotics, and nanotechnology. It concludes with a realistic, actionable policy roadmap. A work of rigor and ambition, Industrial Policy for the United States is essential reading.
Action-First Learning
Game On! Action-Based Training Designs for Better LearningPassive learning just doesn't cut it in today's evolving, competitive workplace. Research demonstrates that action-first learning works because it engages the mind immediately and makes sure that knowledge and skills will stick. With a more diverse array of action-based training designs, organizations can motivate learners, provide hands-on, collaborative practice, and drive behavioral change.In Action-First Learning, educator and tech expert Karl M. Kapp covers nine distinct types of learning experiences in one volume--from card and board games, escape rooms, and branching scenarios to augmented reality and AI-powered coaching. He explains why each design works and how to choose, plan, and execute the right kind of project for your goals. Each chapter includes a detailed case study, a design checklist, and tips on how to leverage AI in the creation of action-first learning.The book includes a chapter by instructional designer Amy Pape about how to improve action-first learning through accessibility and another by L&D expert Kevin Thorn on the use of comics in action-first learning.
Managing Sport Facilities
For many sports fans, attending a sporting event is about more than just watching the action unfold. It's a chance to immerse themselves in the sights, sounds, and smells of the venue. Whether it's a multibillion-dollar stadium or a high school gymnasium, each facility's success is a result of meticulous planning, innovative design, strategic marketing, diligent maintenance, and effective management of operations and human resources. When all these factors align, fans leave with cherished memories, regardless of the game's outcome. Managing Sport Facilities, Fifth Edition With HKPropel Access, exposes students to the many duties of sport facility managers and primes them for the responsibilities of the job. Merging historical and theoretical foundations with real-world challenges, the text features insights from a diverse group of professionals who offer perspectives on a variety of topics, spanning systems and operations, maintenance, and environmentally friendly practices. Endorsed by the Stadium Managers' Association, this updated edition is now in full color and places a greater emphasis on what facility managers and staff do on a daily basis and how venues are managed. To this end, a new chapter on systems management has been added, covering critical infrastructure such as plumbing, electrical systems, fire protection, life safety, communications, sound, and security. Additionally, a new chapter focusing on technology used in sports venues addresses lighting systems, scoreboard operation, concessions, and electronic ticketing. The fifth edition offers students expanded opportunities for hands-on application of the material. Related online resources, delivered via HKPropel, include new and updated projects and case studies, encouraging students to apply fundamental concepts in real-world scenarios: An updated case study, Gil's Sportsplex, incorporates strategic planning, construction, financial analysis, and more. End-of-chapter assignments combine to form a semester-long project related to the construction or renovation of a sports facility. A crowd management certification can be obtained by watching a series of videos on this crucial skill and passing a short quiz. Day in the Life bonus content asks students to create a day planner for an event. A catalog of YouTube videos provides virtual tours and instructive information for students. Other learning aids include flash card activities to review key terms. Within the text, Facility Focus sections and Behind the Scenes sidebars provide facility management insights and professional advice for facility managers. With Managing Sport Facilities, students will receive a wealth of practical knowledge, best practices, and professional advice to equip them to make decisions in all areas of facility management. Note: A code for accessing HKPropel is included with all new print books.
Green Logistics Practices and Firm Sustainability
Chief e-Learning Officer in the Era of Speed
Corporate governance and financial performance
The purpose of this book was to clarify good practices in Moroccan business governance while basing it on financial performance. The interest that prompted us to approach this work is twofold. Indeed, in recent decades, the word corporate governance has attracted the attention, more than ever, of business leaders, politicians and researchers. as well as investors. The latter found there a free material to draw on their research themes and extol the merits of governance. The field of research relating to governance does not lack continuous production of articles and publications enriching this field and claiming that it helps improve the performance of companies and conveys a good image to investors.
Creating an Applied AI for Business Course
The impact Of Advertising On The Brand Acceptance
Health Care Ethics
Focused on today's critical issues from an ethical standpoint, Health Care Ethics: Critical Issues for the 21st Century, Fifth Edition brings together the insights of a diverse panel of leading experts in the fields of bioethics, long-term care, and health administration, and more, to examine the key issues for individuals, organizations, and society. The early chapters of this thought-provoking book offer readers a solid understanding of healthcare ethics. They cover the fundamental principles and theories that underpin healthcare ethics. Later chapters shift the focus to the pressing issues of our time, such as autonomy, the patient's right to choose, health inequities, health inequality, COVID-19, and ethical decision-making. These chapters also introduce the ethical theories, their application, and the principles that guide them.Key Features: - New discussion on the Supreme Court decision overturning Roe v. Wade and the future of IVF and infertility- The role of technology in health care considering Chat GPT and other AI Technologies in healthcare - from how they'll be used and to what extent to safety, privacy and ethical considerations.- New and expanded discussion of COVID-19 and the ethics of epidemics, pandemics and endemics.- Clear differentiation between intimate partner violence and domestic violence.- Discussion questions at the end of each chapter and "Think About This" boxes throughout require students to think critically about important issues.
Accounting-financial management and corporate sustainability
This research is carried out under a cross-sectional methodological approach, focusing its analysis on small and medium-sized enterprises (SMEs) affiliated to CANACINTRA in Hermosillo, Sonora. The study focuses on the accounting-financial management system, with the objective of analyzing its operation as an essential component to guarantee an efficient and sustainable administration. The results indicate that SME entrepreneurs recognize the importance of having an accounting-financial management system in their businesses; however, they are not yet fully aware of how to maximize the use of this tool in their management. In conclusion, organizational assessment is fundamental for the development and implementation of strategies that strengthen accounting-financial management and promote business growth.
Change
Transform your life with groundbreaking science-backed strategies that make lasting change possible. In this revolutionary book, transformative coach Michael J. L籀pez combines cutting-edge neuroscience with practical techniques to help you create real, sustainable change in your life, career, and relationships.Drawing from decades of experience coaching individuals and organizations through transformation, L籀pez reveals why traditional approaches to change often fail. He presents a comprehensive framework that actually works. Whether you're looking to advance your career, improve your health, strengthen your relationships, or simply become a more adaptable person, this book provides the blueprint.You will: - Master the six science-backed strategies that unlock your brain's natural ability to change- Learn why willpower alone fails and discover how to create the right conditions for lasting transformation- Understand how to work with (not against) your brain's natural resistance to change- Develop practical techniques to break old habits and establish new beneficial patterns- Build resilience and adaptability as core skills you can apply to any life challenge- Create a personalized system for initiating and sustaining positive change- Learn how to turn change itself into a habit, making continuous growth natural and effortlessPerfect for anyone feeling stuck, seeking personal growth, or leading others through transformation, "Change" provides both the science and the practical strategies needed to create lasting positive change. Stop struggling with temporary fixes and discover how to make meaningful, sustainable transformation possible.