Lean QuickStart Guide
Lean, SimplifiedAn Extensive Introduction to the Lean Business Model, Applicable to All Industries and All Experience Levels. Now released in a second edition to reflect the newest innovations and learning within the Lean system! You've heard the terms, you've heard about the results; now harness the method that has been creating unmatched levels of efficiency and success throughout the modern business sphere. Yesterday, it was enough to have heard about Lean. Today, everyone from the very front line all the way up to the boardroom must be on the absolute cutting edge of business improvement. To start the learning process and to enhance your understanding of the efficiency model that is taking the global market by storm, look no further than the Lean QuickStart Guide. Other guides are packed with jargon and take an oblique look at Lean-break out ahead of the pack with this easy-to-understand reference guide for all levels of experience. Lean QuickStart Guide is for beginners and experts alike. This no-nonsense guide hits the ground running and presents the critical concepts of the Lean model in plain English with instructional visual aids to cement a rapid learning process. Learning for academic purposes? We have you covered, too. We take an academic approach to the Lean Business Model as well as looking at real world practical application in the business environment.Concepts are Broken Down into Bite-Sized Chunks with Extensive Charts, Graphs, and Illustrations to Assist in the Learning Process.You'll Learn Foundational Lean Terminology The Six Components of Lean Philosophy The "Pull Production" Philosophy of Lean Production The Importance of Value Stream Mapping Tools for Effective Value Stream Mapping
Lean Six Sigma QuickStart Guide
Lean Six Sigma, SimplifiedAmazon, General Electric, Motorola, Ford Motor Company, Bank of America, and a multitude of other organizations, large and small, have propelled themselves to greater success thanks to Lean Six Sigma. By leveraging the wisdom of the Lean Six Sigma methodology, organizations reduce waste, produce more streamlined and accurate processes, and yield greater revenues and wider profit margins. The Lean Six Sigma QuickStart Guide was created for newcomers looking for an accessible, learn-and-go entry-point to this powerful methodology. Here you'll find Lean Six Sigma's secrets to customer satisfaction, error reduction, production and process uniformity, management and much more, all packaged and tailored for beginner-level accessibility. In this best-selling QuickStart Guide, ClydeBank Business elegantly simplifies the technical components of Lean Six Sigma, making complex ideas clear and bridging the knowledge gap between expert and newcomer.You'll Learn... How and Why the "Lean" Methodology Merged with "Six Sigma" to Create a Powerful Best-Practices Hybrid that Revolutionized Business Production. The Application of Lean Six Sigma Principles and Standards to Both Production and Managerial Strategy. DMAIC, DMADV and Other Tools and Methodologies that Contribute to the Implementation of Lean Six Sigma. The Most Common Mistakes Made by Lean Six Sigma Beginners Much More!
Some Economic Aspects of Business Organization
This book is a volume in the Penn Press Anniversary Collection. To mark its 125th anniversary in 2015, the University of Pennsylvania Press rereleased more than 1,100 titles from Penn Press's distinguished backlist from 1899-1999 that had fallen out of print. Spanning an entire century, the Anniversary Collection offers peer-reviewed scholarship in a wide range of subject areas.
Brilliant or Blunder Action Guide
Brilliant or Blunder Action Guide offers an effective, practical and tested approach to deciphering opportunities concealed within complexity and uncertainty. This book provides creative tools to boost systems thinking, enhance smart decision making, and resolve tough problems. In a challenging world, leaders need a systems approach to uncover new patterns and expose fresh possibilities that will deliver results. This volume is for those who strive for excellence while wrestling with uncertainties, who want to leverage new insights, and who seek to successfully and permanently resolve thorny situations.Extraordinary results are rooted in agile thinking, careful analysis, and creative insights. Organizations thrive when they capture opportunities, mitigate risk and align support. The first six chapters contain exercises to improve your mastery of the six Success Mindsets presented in Brilliant or Blunder: 6 Ways Leaders Navigate Uncertainty, Opportunity, and Complexity. The final chapter explores how to use Success Mindsets to influence up the chain of command, manage disagreements and conflict, and enhance team effectiveness. This guide's tools and processes fuel new perspectives, critical and strategic thinking, creative initiatives, implementation of change, risk reduction, and the ability to influence decisions and action.
Why Women Buy
Why Women Buy provides insight into the buying process and equips readers with the best sales techniques for closing deals with women. The reader will gain the confidence to sell successfully to this $4 trillion market segment.
The Digital Doctor
The New York Times Science Bestseller from Robert Wachter, Modern Healthcare's #1 Most Influential Physician-Executive in the USWhile modern medicine produces miracles, it also delivers care that is too often unsafe, unreliable, unsatisfying, and impossibly expensive. For the past few decades, technology has been touted as the cure for all of healthcare's ills.But medicine stubbornly resisted computerization - until now. Over the past five years, thanks largely to billions of dollars in federal incentives, healthcare has finally gone digital.Yet once clinicians started using computers to actually deliver care, it dawned on them that something was deeply wrong. Why were doctors no longer making eye contact with their patients? How could one of America's leading hospitals give a teenager a 39-fold overdose of a common antibiotic, despite a state-of-the-art computerized prescribing system? How could a recruiting ad for physicians tout the absence of an electronic medical record as a major selling point?Logically enough, we've pinned the problems on clunky software, flawed implementations, absurd regulations, and bad karma. It was all of those things, but it was also something far more complicated. And far more interesting . . .Written with a rare combination of compelling stories and hard-hitting analysis by one of the nation's most thoughtful physicians, The Digital Doctor examines healthcare at the dawn of its computer age. It tackles the hard questions, from how technology is changing care at the bedside to whether government intervention has been useful or destructive. And it does so with clarity, insight, humor, and compassion. Ultimately, it is a hopeful story."We need to recognize that computers in healthcare don't simply replace my doctor's scrawl with Helvetica 12," writes the author Dr. Robert Wachter. "Instead, they transform the work, the people who do it, and their relationships with each other and with patients. . . . Sure, we should have thought of this sooner. But it's not too late to get it right."This riveting book offers the prescription for getting it right, making it essential reading for everyone - patient and provider alike - who cares about our healthcare system.
Lean Six Sigma QuickStart Guide
Lean Six Sigma, Simplified Amazon, General Electric, Motorola, Ford Motor Company, Bank of America, and a multitude of other organizations, large and small, have propelled themselves to greater success thanks to Lean Six Sigma. By leveraging the wisdom of the Lean Six Sigma methodology, organizations reduce waste, produce more streamlined and accurate processes, and yield greater revenues and wider profit margins. The Lean Six Sigma QuickStart Guide was created for newcomers looking for an accessible, learn-and-go entry-point to this powerful methodology. Here you'll find Lean Six Sigma's secrets to customer satisfaction, error reduction, production and process uniformity, management and much more, all packaged and tailored for beginner-level accessibility. In this best-selling QuickStart Guide, ClydeBank Business elegantly simplifies the technical components of Lean Six Sigma, making complex ideas clear and bridging the knowledge gap between expert and newcomer. You'll Learn... How and Why the "Lean" Methodology Merged with "Six Sigma" to Create a Powerful Best-Practices Hybrid that Revolutionized Business Production. The Application of Lean Six Sigma Principles and Standards to Both Production and Managerial Strategy. DMAIC, DMADV and Other Tools and Methodologies that Contribute to the Implementation of Lean Six Sigma. The Most Common Mistakes Made by Lean Six Sigma Beginners
Lean QuickStart Guide
Lean, Simplified An Extensive Introduction to the Lean Business Model, Applicable to All Industries and All Experience Levels. Now released in a second edition to reflect the newest innovations and learning within the Lean system! You've heard the terms, you've heard about the results; now harness the method that has been creating unmatched levels of efficiency and success throughout the modern business sphere. Yesterday, it was enough to have heard about Lean. Today, everyone from the very front line all the way up to the boardroom must be on the absolute cutting edge of business improvement. To start the learning process and to enhance your understanding of the efficiency model that is taking the global market by storm, look no further than the Lean QuickStart Guide. Other guides are packed with jargon and take an oblique look at Lean-break out ahead of the pack with this easy-to-understand reference guide for all levels of experience. Lean QuickStart Guide is for beginners and experts alike. This no-nonsense guide hits the ground running and presents the critical concepts of the Lean model in plain English with instructional visual aids to cement a rapid learning process. Learning for academic purposes? We have you covered, too. We take an academic approach to the Lean Business Model as well as looking at real world practical application in the business environment. Concepts are Broken Down into Bite-Sized Chunks with Extensive Charts, Graphs, and Illustrations to Assist in the Learning Process. You'll Learn Foundational Lean Terminology The Six Components of Lean Philosophy The "Pull Production" Philosophy of Lean Production The Importance of Value Stream Mapping Tools for Effective Value Stream Mapping
Big Shifts Ahead
Huge Demographic Shifts Explained and Quantified for Decision Makers Demographics determine the direction of your business. Demographic trends can be overwhelming, misleading, confusing, conflicting, and difficult to predict. Not anymore. John Burns and Chris Porter wrote this book to help make demographic trends easier to understand, quantify, and anticipate. Readers of this book will have a huge competitive advantage because they will be making decisions with facts, and they will be better able to adjust their strategies when unanticipated events shift prevailing trends. Know the facts, and learn to - plan your business better; - support your decisions with facts; and - clarify the demographic confusion using the groupings and frameworks used in this book.
Kirkpatrick's Four Levels of Training Evaluation
Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation. But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices have crept in over 60 years? The reality is: Quite a few. James and Wendy Kirkpatrick have written Kirkpatrick's Four Levels of Training Evaluation to set the record straight. Delve into James and Wendy's new findings that, together with Don Kirkpatrick's work, create the New World Kirkpatrick Model, a powerful training evaluation methodology that melds people with metrics. In Kirkpatrick's Four Levels of Training Evaluation, discover a comprehensive blueprint for implementing the model in a way that truly maximizes your business's results. Using these innovative concepts, principles, techniques, and case studies, you can better train people, improve the way you work, and, ultimately, help your organization meet its most crucial goals.
Office 2013
Office 2013: Improving Skills for the Workforce serves as a printed tutorial on Microsoft Office 2013. The author gives step by step, detailed instructions on how to master Microsoft Office 2013 click by click. This tutorial will help readers improve computer skills, knowledge, and abilities with the Microsoft Word application. Lessons are designed to guide readers through essentials of Microsoft Office and also explain advanced concepts relevant to today's workforce. Many people struggle with learning basic concepts of the computer. This book was written to provide a hands-on approach to learning to provide readers with knowledge, skills, and abilities for competing in this performance-based world of technology. In this book, readers will find step-by-step instructional foundation, progressive advancement of higher-level skills and problem solving, exercises to improve workforce knowledge, skills and abilities.
Die Fairness-Formel
​Ausgangspunkt dieses Buches ist das Verh瓣ltnis von Freiheit und Gerechtigkeit in Wirtschaft und Gesellschaft: F羹hrt eine freie Marktwirtschaft tendenziell zu Ungerechtigkeit? Vergr繹?ert sie die Schere zwischen arm und reich? Kann und soll man 羹berhaupt etwas dagegen tun? Der Autor stellt in seinem Buch einen neuen Ansatz vor. Er definiert eine neue mathematische Gr繹?e, welche die Wirtschaftsleistung und die Verteilungsgerechtigkeit in einer einfachen Formel zusammenf羹hrt: die neue Gr繹?e "Fairness". Die Optimierung dieses neuen Begriffs der "Fairness" anstelle der Optimierung des traditionellen Bruttoinlandprodukts bietet weitreichende Vorteile. Der wichtigste ist der, dass Freiheit und Gerechtigkeit nicht mehr kontrovers zu betrachten sind, sondern gemeinsam optimiert werden k繹nnen. Um den neuen Ansatz und dessen Auswirkungen im Kontext zu sehen, bietet das Buch einen konzentrierten ?berblick 羹ber die wichtigsten Denkmodelle der politischen Philosophie und der politischen ?konomie.
Great Session Openers, Closers, and Energizers: Quick Activities for Warming Up Your Audience and Ending on a High Note
Here's everything a speaker or trainer needs to keep the audience awake, alert, and involved. This fun-filled collection of can't-miss activities contains the openers, closers, and energizers you can use to kick off each session with a bang, bring the audience back quickly should its attention wander, and end each session on a high note. Save hours of preparation time with these ready-made, easy-to-use activities that enable you to reinforce the key points in your presentation, spark active involvement from all the participants, and create an environment in which real listening can take place.
Innovating Lean Six Sigma
The New and Definitive User's Guide to Lean Six Sigma If you're a business leader, you already know that Lean Six Sigma is one of the most popular and powerful business tools in the world today. You also probably know that implementing the process can be more than a little challenging. This step-by-step guide shows you how to customize and apply the principles of Lean Six Sigma to your own organizational needs, giving you more options, strategies, and solutions than you'll find in any other book on the subject. With these simple, proven techniques, you can: * Assess your current business model and shape your future goals * Plan and prepare a Lean Six Sigma program that's right for your company * Engage your leadership and your team throughout the entire process * Align your LSS efforts with the culture and values of your business * Develop deeper insights into your customer experience * Master the art of project selection and pipeline management * Tackle bigger problems and find better solutions * Become more efficient, more productive, and more profitable This innovative approach to the Lean Six Sigma process allows you to mold and shape your strategy as you go, making small adjustments along the way that can have a big impact. In this book, you'll discover the most effective methods for deploying LSS at every level, from the leaders at the top to the managers in the middle to the very foundation of your company culture. You'll hear from leading business experts who have guided companies through the LSS process-and get the inside story on how they turned those companies around. You'll also learn how to use the latest, greatest management tools like Enterprise Kaizen, Customer Journey Maps, and Hoshin Planning. Everything you need to implement Lean Six Sigma-smoothly and successfully-is right here at your fingertips. Also included is a special chapter focusing exclusively on how to implement Lean Six Sigma in healthcare. When it comes to running a business, there is no better way to improve efficiency, increase productivity, and escalate profits than Lean Six Sigma. And there is no better book on how to make it work than Innovating Lean Six Sigma.
Small Business Cyber Security
Make Security Your Business Your company is a fortress-secure, safe, and productive-but when there is a threat, you, the "superhero IT person," are pinned with solving the problem. What if preemptive action was taken to create a framework for an accessible and executable security plan? Security is everyone's business, and making it such is vital in order to: - educate staff throughout the company and address the status quo; - know what to do with risk; and - build solid security into systems and ways of business. Adam Anderson and Tom Gilkeson expose trends that the leading cybersecurity professionals in the nation are dealing with so that you, the individual security expert, are able to use the tools and techniques necessary to deal with your company's security needs and communicate them to C-level management.
Shipping Industrial Structure
This is a standard shipping book, it give readers creating and educative platform to new and existing company in the shipping industry. it will enhance skills in operations with existing companies in the shipping industry Technically this book will enhance your work flow and power you to become the best in the industry and around the globe. Making decision is a major key factor in the Shipping thus i urge every fledgling shipowners to read and understand the power behind operations as this will be a guide in making decisions that will protect and avoid unseen damages. Read this book it will help your business
Shipping Industrial Structure
This is a standard shipping book, it give readers creating and educative platform to new and existing company in the shipping industry. it will enhance skills in operations with existing companies in the shipping industry Technically this book will enhance your work flow and power you to become the best in the industry and around the globe. Making decision is a major key factor in the Shipping thus i urge every fledgling shipowners to read and understand the power behind operations as this will be a guide in making decisions that will protect and avoid unseen damages. Read this book it will help your business
Metadata
Everything we need to know about metadata, the usually invisible infrastructure for information with which we interact every day. When "metadata" became breaking news, appearing in stories about surveillance by the National Security Agency, many members of the public encountered this once-obscure term from information science for the first time. Should people be reassured that the NSA was "only" collecting metadata about phone calls--information about the caller, the recipient, the time, the duration, the location--and not recordings of the conversations themselves? Or does phone call metadata reveal more than it seems? In this book, Jeffrey Pomerantz offers an accessible and concise introduction to metadata.In the era of ubiquitous computing, metadata has become infrastructural, like the electrical grid or the highway system. We interact with it or generate it every day. It is not, Pomerantz tell us, just "data about data." It is a means by which the complexity of an object is represented in a simpler form. For example, the title, the author, and the cover art are metadata about a book. When metadata does its job well, it fades into the background; everyone (except perhaps the NSA) takes it for granted.Pomerantz explains what metadata is, and why it exists. He distinguishes among different types of metadata--descriptive, administrative, structural, preservation, and use--and examines different users and uses of each type. He discusses the technologies that make modern metadata possible, and he speculates about metadata's future. By the end of the book, readers will see metadata everywhere. Because, Pomerantz warns us, it's metadata's world, and we are just living in it.
Storytelling With Data
Don't simply show your data--tell a story with it! Storytelling with Data teaches you the fundamentals of data visualization and how to communicate effectively with data. You'll discover the power of storytelling and the way to make data a pivotal point in your story. The lessons in this illuminative text are grounded in theory, but made accessible through numerous real-world examples--ready for immediate application to your next graph or presentation. Storytelling is not an inherent skill, especially when it comes to data visualization, and the tools at our disposal don't make it any easier. This book demonstrates how to go beyond conventional tools to reach the root of your data, and how to use your data to create an engaging, informative, compelling story. Specifically, you'll learn how to: Understand the importance of context and audience Determine the appropriate type of graph for your situation Recognize and eliminate the clutter clouding your information Direct your audience's attention to the most important parts of your data Think like a designer and utilize concepts of design in data visualization Leverage the power of storytelling to help your message resonate with your audience Together, the lessons in this book will help you turn your data into high impact visual stories that stick with your audience. Rid your world of ineffective graphs, one exploding 3D pie chart at a time. There is a story in your data--Storytelling with Data will give you the skills and power to tell it!
Supply Chain Excellence
The Supply Chain Operation Reference (SCOR) framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes.This leading cross-industry model for maximizing efficiency provides you with a lasting competitive advantage, revealing the key to achieving flawless production in a compressed timeline. By incorporating the proven Supply Chain Council DCOR and CCOR models to expand the process scope, Supply Chain Excellence offers a comprehensive look at the entire value chain process and provides you with a step-by-step guide for implementing an improvement strategy that will help your organization succeed.With examples and insights from nearly one hundred supply chain improvement projects to draw from, you will learn how to: identify the causes of misalignment in their company;utilize a scorecard to analyze and evaluate their current processes;strategize, prioritize, and implement a new method;incorporate management techniques such as Six Sigma and Lean;and quantify the financial value of supply chain improvement.Supply Chain Excellence also adapts the use of the SCOR model for an SAP environment, global enterprises, and small businesses to help any organization keep its sales, manufacturing, distribution, and inventory moving in perfect synchronization.
The Global Diamond Industry
The Global Diamond Industry: Economics and Development brings together a collection of papers covering various aspects of the diamond industry including economics, law, history, sociology and development across two volumes.
Industrial Organization
Thoroughly revised according to classroom feedback, Industrial Organization: Markets and Strategies offers an up-to-date and rigorous presentation of modern industrial organization that blends theory with real-world applications and derives implications for firm strategy and competition policy. This comprehensive textbook acquaints readers with the most important models for understanding strategies chosen by firms with market power and shows how such firms adapt to different market environments. The second edition includes new and revised formal models and case studies. Formal models are presented in detail, and analyses are summarized in 'lessons' which highlight the main insights. Theories are complemented by numerous real-world cases that engage students and lead them to connect theories to real situations. Chapters include review questions, exercises, and suggestions for further reading to enhance the learning experience, and an accompanying website offers additional student exercises, as well as teaching slides.
The Definitive Personal Assistant & Secretarial Handbook
Placing special emphasis on career development and learning, "The Definitive Personal Assistant and Secretarial Handbook" is the ultimate guide for all management, personal and executive assistants, and secretaries. Sue France coversall the skills needed to progress one s career, offering advice and help withtime management, networking, relationship management, communication, and confidence.
Control Your ERP Destiny
The history of implementing ERP systems has shown that leaving the fate of your Enterprise Resource Planning project in the hands of software consultants and vendors may only create a false sense of security. While the help of consultants is usually required, they are not all-knowing, have a limited ability to control the keys to project success, and are often the beneficiaries of cost overruns. When it comes to software vendors, their sales people will be long gone when it comes time to go-live with the new system. This book presents comprehensive strategies and techniques that enable organizations to take charge of their Enterprise Resource Planning projects to drive success. It is a guide to making informed decisions during each project phase. The author describes how to become less dependent on outside consultants, mitigate project risks, and significantly reduce implementation costs. Just as important are strategies and methods for the project team and stakeholders to identify business improvement opportunities within your organization and redesign processes to achieve the project benefits.The book also contains many tips to create internal project ownership, select ERP software, manage service providers, transfer software knowledge, develop the right implementation strategies, establish a realistic schedule and budget, and properly test the new system. It also addresses the various application and system infrastructure deployment options, emerging technology trends, and the implications from a software selection, implementation and on-going support standpoint. The information in this book is applicable to new implementations and system upgrades. It was recently named the No. 1 book for ERP Project Managers by Book Authority.This edition updated: April 2025
Making in America
How America can rebuild its industrial landscape to sustain an innovative economy.America is the world leader in innovation, but many of the innovative ideas that are hatched in American start-ups, labs, and companies end up going abroad to reach commercial scale. Apple, the superstar of innovation, locates its production in China (yet still reaps most of its profits in the United States). When innovation does not find the capital, skills, and expertise it needs to come to market in the United States, what does it mean for economic growth and job creation? Inspired by the MIT Made in America project of the 1980s, Making in America brings experts from across MIT to focus on a critical problem for the country.MIT scientists, engineers, social scientists, and management experts visited more than 250 firms in the United States, Germany, and China. In companies across America--from big defense contractors to small machine shops and new technology start-ups--these experts tried to learn how we can rebuild the industrial landscape to sustain an innovative economy. At each stop, they asked this basic question: "When you have a new idea, how do you get it into the market?" They found gaping holes and missing pieces in the industrial ecosystem. Even in an Internet-connected world, proximity to innovation and users matters for industry. Making in America describes ways to strengthen this connection, including public-private collaborations, new government-initiated manufacturing innovation institutes, and industry/community college projects. If we can learn from these ongoing experiments in linking innovation to production, American manufacturing could have a renaissance.
The Value Factor
What is the only thing a company has that its competitors do not have? What can a company invest in that its competitors cannot replicate? Information. It's the new competitive edge. Capitalizing on the information a company owns about its customers, suppliers, and partners is now the value proposition for sustainable long-term growth. Authors Hurd and Nyberg go inside companies to see the value proposition in practice. Combining case studies and analysts' insights with common sense and surprisingly simple ideas for growth, The Value Factor shows how companies transform information into a competitive asset. Hurd and Nyberg have access to some of the top companies in every industry and from around the world. In this book, they share their unique perspective on what the innovators are doing to get ahead and stay ahead in today's tough business environment and how top companies are meeting challenges and turning them into growth opportunities.
Management Lessons from Taiichi Ohno: What Every Leader Can Learn from the Man Who Invented the Toyota Production System
The 15 most powerful practices for guiding breakthrough productivity improvements in any companyManagement Lessons From Taiichi Ohno provides firsthand knowledge of the tools, techniques, and challenges to implementing the Lean values of the Toyota Production System (TPS) in an organization. Takehiko Harada spent four decades applying Lean principles at Toyota with Taiichi Ohno, and the motivating insights he shares on maintaining a Lean culture are peerless.More than a set of rules for managers and executives to implement, this personal guidebook is from the heart in an attempt to see other companies enjoy the rewards of the TPS values Toyota leaders dedicated their lives to serving. It puts you in touch with the actual people who learned the key to success is creating a workforce of smiling employees who find purpose to their work. Real-world examples from Toyota as well as other companies striving to practice TPS/Lean fully demonstrate: The 15 sayings of Taiichi Ohno--what his words mean and how his philosophies are practiced throughout Toyota The 4 Stages of Things--a very useful method for visiting the gemba, which is where the action takes place The managerial role--what management at the frontline should be, how it is different from a supervisor's duties, and the critical motivational elements to creating a vibrant, happy workplace Bridging the cultural gap--indispensable wisdom for deploying the Toyota method in non-Japanese cultures
Beyond Engagement
After twenty years of trying to get it right, precious few organizations have cracked the code of employee engagement. Why? Because few could have anticipated the unbending nature of what Brady G. Wilson calls "the engagement paradox" the more companies focus on engagement, the more disengagement they produce. What causes this paradox? As shown in this clear, concise, and compelling book, it is simply this: managing engagement turns out to be just another drain on the most precious resource in business today -- energy. In today's exhaustion era, employees are simply struggling to make it to the weekend. Lacking energy, they resort to quick fixes, workarounds, and reactive firefighting, thereby hardwiring depletion into the system. As a result, employees come to perceive engagement efforts as a management con game. A high percentage of the employee population believe no meaningful outcomes will occur as a result of the engagement survey. And this crisis of belief causes acute pain inside well-intentioned leaders who are doing their best to unlock employee engagement. They feel caught. Now Beyond Engagement shows how to get beyond this kind of self-defeating engagement: by managing energy rather than engagement. The book offers a chapter each to ten leadership principles based on the findings of brain science: 1 Manage Energy, Not Engagement 2 Deliver Experiences, Not Promises 3 Target Emotion, Not Logic 4 Trust Conversations, Not Surveys 5 Seek Tension, Not Harmony 6 Practice Partnering, Not Parenting 7 Pull Out the Backstory, Not the Action Plan 8 Think Sticks, Not Carrots 9 Meet Needs, Not Scores 10 Challenge Beliefs, Not Emotions
Inventory Strategy: Maximizing Financial, Service and Operations Performance with Inventory Strategy
An executive-level strategic guide to maximizing financial, service, and operations performance using the proven RightStock model of inventory management In most organizations, highly qualified professionals are required to respond to a barrage of typically uncoordinated initiatives from across the organization. Those initiatives normally include increasing SKUs, customization, and inventory availability while reducing customer response times, transportation costs, purchase costs, and manufacturing costs. Inventory Strategy arms them with a strategy for easily achieving this otherwise impossible task by presenting a proven, fact-based, balanced, and logical means of determining the proper role and level of inventory in supply chain strategy.
The Wolf in Cio’s Clothing
Machiavellians are few in number in IT. The massive pressure on CIOs continues to increase as the opportunities to use technology in business become more prevalent and more competitive. As CIOs often find themselves at the center of business conflict, they must not only familiarize themselves with Machiavellian tactics as a defensive weapon, but also learn to use them as an offensive weapon in extreme situations so that they can increase IT's contribution to their enterprises. As Italian political philosopher Niccolo Machiavelli implied, you're either predator or prey, and the animal you most resemble determines your position on the food chain. In The Wolf in CIO's Clothing Gartner analyst and author Tina Nunno expands on Machiavelli's metaphor, examining seven animal types and the leadership attributes of each. Nunno posits the wolf -- a social animal with strong predatory instincts -- as the ideal example of how a leader can adapt and thrive. Technology may be black and white, but successful leadership demands an ability to exist in the grey. Drawing on her experience with hundreds of CIOs, Nunno charts a viable way to master the Machiavellian principles of power, manipulation, love, and war. Through compelling case studies, her approach demonstrates how CIOs and IT leaders can adjust their leadership styles in extreme situations for their own success and that of their teams.
The Evolution of Training & Coaching
If you are a leader or even the face of your company, this feel good transformational story will show you how every obstacle you encounter is just part of your evolution. If you continue to evolve to your fullest potential and take this challenge seriously, you will inevitably become the top leader in your industry and a hero within your company. The difference between a good vs. great leader is simple. Great leaders go for it. If you want to take your company to all new heights and stand out from the competition, you're about to discover an exact method that will allow you to overcome fear and go for your biggest goals in a very strategic way. If you are already considered an expert in your field, but want to become the best you can be, and impact even more people, this book will open your mind to a new way of thinking. If you are a trainer or manager in charge of hiring or overseeing others within your company, this book will help you transform procedures into results focused procedures while making employees accountable to them. The Evolution of Training and Coaching Book Will Reveal: How experts can explode their company by offering a power guarantee. How trainers can create results focused training programs, make employees accountable & achieve immediate results. Why now is the time to take your company to the next level. A new proven method designed to explode your business. When it's all said and done, the ideas in this book could be the reason for your company's sky rocketing success!
The Signal and the Noise
NEW YORK TIMES BESTSELLER - The groundbreaking exploration of probability and uncertainty that explains how to make better predictions in a world drowning in data, from the nation's foremost political forecaster--updated with insights into the pandemic, journalism today, and polling One of The Wall Street Journal's Ten Best Works of Nonfiction of the Year "Could turn out to be one of the more momentous books of the decade."--The New York Times Book Review Most predictions fail, often at great cost to society, because experts and laypeople mistake more confident predictions for more accurate ones. But overconfidence is often the reason for failure. If our appreciation of uncertainty improves, our predictions can get better too. This is the "prediction paradox" The more humility we have about our ability to make predictions, the more successful we can be in planning for the future. Drawing on his own groundbreaking work in sports and politics, Nate Silver examines the world of prediction, investigating how to seek truth from data. In The Signal and the Noise, Silver visits innovative forecasters in a range of areas, from hurricanes to baseball to global pandemics, from the poker table to the stock market, from Capitol Hill to the NBA. He discovers that what the most accurate ones have in common is a superior command of probability--as well as a healthy dose of humility. With everything from the global economy to the fight against disease hanging on the quality of our predictions, Nate Silver's insights are an essential read.
The Evolution of Training and Coaching
If you are a leader or even the face of your company, this feel good transformational story will show you how every obstacle you encounter is just part of your evolution. If you continue to evolve to your fullest potential and take this challenge seriously, you will inevitably become the top leader in your industry and a hero within your company. The difference between a good vs. great leader is simple. Great leaders go for it. If you want to take your company to all new heights and stand out from the competition, you're about to discover an exact method that will allow you to overcome fear and go for your biggest goals in a very strategic way. If you are already considered an expert in your field, but want to become the best you can be, and impact even more people, this book will open your mind to a new way of thinking. If you are a trainer or manager in charge of hiring or overseeing others within your company, this book will help you transform procedures into results focused procedures while making employees accountable to them. The Evolution of Training and Coaching Book Will Reveal: How experts can explode their company by offering a power guarantee. How trainers can create results focused training programs, make employees accountable & achieve immediate results. Why now is the time to take your company to the next level. A new proven method designed to explode your business. When it's all said and done, the ideas in this book could be the reason for your company's sky rocketing success!
Working With Smes
Gathering information about a subject and collecting that information from experts is the core process involved in writing a valuable corporate training program. When an instructional designer is writing training that is dependent on the knowledge of others, it is helpful to have schedules and plans for communication, accuracy, and accountability. Working with SMEs offers a framework on how to connect with the correct experts and uncover what they know. The book then gives you the tools and checklists necessary for getting the most out of your subject matter expert.
Working With Smes
Gathering information about a subject and collecting that information from experts is the core process involved in writing a valuable corporate training program. When an instructional designer is writing training that is dependent on the knowledge of others, it is helpful to have schedules and plans for communication, accuracy, and accountability. Working with SMEs offers a framework on how to connect with the correct experts and uncover what they know. The book then gives you the tools and checklists necessary for getting the most out of your subject matter expert.
The Executive’s Guide to Successful MRP II
Oliver Wight is one of the pioneers of Manufacture Resource Planning (MRPII). Here he introduces the essential concepts and benefits of MRPII in a practical format with easy-to-follow question-and-answer format. Among MRPII topics covered are: how MRPII can benefit a business, the executive's leadership role in implementation, the requirements of a successful MRPII implementation, guidelines for making MRPII effective in any organization, and managing MRPII for long-term competitive advantage.
Industrial Engineering and Management Science
The 2014 International Conference on Industrial Engineering and Management Science (IEMS 2014) was held August 8-9, 2014, in Hong Kong. This proceedings volume assembles papers from various professionals, leading researchers, engineers, scientists and students and presents innovative ideas and research results focused on Industrial Engineering and Management Science. The papers in this book group around the following topics: Information Technology, Industrial Development and Industrial Engineering and Performance Evaluation.
The Toyota Way（有聲CD）
How to speed up business processes, improve quality, and cut costs in any industryIn factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first audiobook for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by: - Eliminating wasted time and resources- Building quality into workplace systems- Finding low-cost but reliable alternatives to expensive new technology- Producing in small quantities- Turning every employee into a quality control inspector
Open Innovation
A clear, practical guide to implementing Open Innovation for new product development Open Innovation: New Product Development Essentials from the PDMA is a comprehensive guide to the theory and practice of the Open Innovation method. Written by experts from the Product Development and Management Association, the book packages a collection of Open Innovation tools in a digestible and actionable format. Real-world case studies drawn from the authors' own successes and failures illustrate the concepts presented, providing accurate representation of the opportunities and challenges of Open Innovation implementation. Key tools are presented with a focus on immediate applications for business, allowing NPD professionals to easily discern where this cutting edge development method can push innovation forward. Open Innovation assumes that companies can and should use both internal and external ideas and paths to market, permeating the boundaries between firm and environment. Innovations transfer outward and inward through purchase, licensing, joint ventures, and spin-offs, allowing companies to expand beyond their own research and dramatically improve productivity through collaboration. PDMA Essentials provides practical guidance on exploiting the Open Innovation model to these ends, with clear guidance on all aspects of the new product development process. Topics include: Product platforming and idea competitions Customer immersion and interaction Collaborative product design and development Innovation networks, rewards, and incentives Many practitioners charged with innovation have only a vague understanding of the specific tools available for Open Innovation, and how they might be applied. As the marketplace shifts dramatically to keep pace with changing consumer behaviors, remaining relevant increasingly means ramping up innovation processes. PDMA Essentials provides the tools NPD practitioners need to implement a leading innovation method, and drive continued growth.
Facilitator's and Trainer's Toolkit
Master frameworks, techniques, and tools for conducting meetings, leading sessions and workshops, and transferring knowledge through education and training. In addition to focusing on proven methods, this book contains many new and innovative ideas developed through decades of the author's experience. There are 12 chapters: Chapter 1, Facilitation Framework, classifies all facilitation types into four generic categories: Strategies and Solutions, Programs and Processes, Learning and Development, and Cooperation and Collaboration. Chapter 2, Value Proposition, leverages the Career Steps Framework to prove the return on investment of facilitation skills and competency. Chapter 3, Facilitation Process, explains each phase of the facilitation process: Contract, Prepare, During Session, Conclude, and Evaluate. Chapter 4, Facilitation Leadership, explores Napoleon Hills' eleven factors of leadership, along with values, ethics, and competencies established by the International Association of Facilitators. Chapter 5, Engagers and Energizers, reveals the art and science of educating and transferring learning to adults and optimizing the engagement of session participants using Dr. Howard Gardner's Multiple Intelligences. Chapter 6, Tools, introduces the foundational technique of brainstorming and shows how to use 35 handy facilitation tools for a variety of situations including problem solving, group dynamics, and storytelling. Chapter 7, Workshop Environment, outlines facilitation-friendly principles followed by guidance on room set up, various seating patterns, equipment, food, and supplies. Chapter 8, Virtual Facilitation, provides suitable alternatives to face-to-face facilitation using practical techniques in four key areas: Engagement, Relationship, Communication, and Technology. Chapter 9, Cross-Cultural Facilitation, introduces proven techniques for how to facilitate learning transfer and effective collaboration across cultures through the application of Dr. Geert Hofsgtede's dimensions of cross-cultural communication. Chapter 10, Visual Facilitation, introduces the power of Visuals and Graphics Recording as a tool for effective collaboration and communication in organizational settings. Chapter 11, Self-Development, provides guidelines on how to develop your facilitation competency and track your progress. This chapter concludes with the author's own journey on becoming an accomplished facilitator. Chapter 12, Tools Library, outlines a step-by-step approach along with templates and examples where each of the 35 tools from Chapter 6 can be successfully leveraged. The book concludes with a section on facilitator and trainer resources.
Developing Lean Leaders at All Levels
2016 winner of the SHINGO RESEARCH AND PROFESSIONAL PUBLICATION AWARD, Developing Lean Leaders at all Levels: A Practical Guide is a management Must Read.The Lean Leadership Development Model (LLDM) presented in this book is intuitive, and aligns well with accepted principles of operational excellence. It expands significantly on the elements of Lean, structuring them in a more specific way that can be operationalized by lean practitioners.You can learn everything you want about the Toyota Way; you can implement the tools they have created, but if you do not have the behaviors established within your culture, it will not be successful for long-term sustainment of operational excellence. Leadership must walk the talk of true north in every aspect of the Lean Leadership Development Model (LLDM) as conveyed in detail by Dr. Liker in this recent Shingo Award Winning Book.In Developing Lean Leaders at all Levels we build on the theory in the original book, The Toyota Way to Lean Leadership, and answer the questions: How can I apply this in my organization? What concrete actions can I take to begin the journey of becoming a lean leader? How can I spread this learning to all parts of the organization? What critical tools are needed to turn the theory to practice? This book adds examples from over twenty years of experience by Dr. Liker in working with companies outside of Toyota. The book treats you as a student who will be actively engaged in developing lean leader skills as you read. It acts as a tutorial for beginning the journey!
Eliminating Waste in Business
Redundant employees. Storerooms full of extra stock "in case we need it." Marketing money sprayed in all directions in the vain hope it will create customers. Duplicate IT systems. HR policies that fatten the corporate waistline rather than keeping it trim. Budgeting exercises that result in "more of the same, plus 2%." Nearly every corner of most established businesses harbors waste--wasted money, time, effort, or all three. As any runner can tell you, a lean body runs faster and wins races. The same goes when it comes to the competitive race all businesses engage in. Lean companies innovate faster, market more effectively, operate more smoothly, and achieve greater profitability. Eliminating Waste in Business: Run Lean, Boost Profitability highlights common ways that businesses across all industries waste money without realizing it. Taking an analytical, hands-on view, this book challenges universally accepted business practices--some even taught in business schools--by pointing out how these practices drive waste, and then showing how to eliminate it and reap the benefits. In eight meaty chapters, operations expert Dave J. Orr, and sales and marketing authority Linda M. Orr, tackle some of the obvious and easy-to-get-rid-of organizational fat and time wasters (meetings, anyone?) that for whatever reason many managers are blind to. They'll also show you how to employ lean six sigma and other methods to improve operational processes, inventory management, and more. But this book goes beyond these things and covers such areas as marketing and advertising spending, headcount and personnel administration, finance, and the many categories that make up what is in many companies a bloated monster: overhead. With an emphasis on employing technology and smart management to drive down costs, this book will take a comprehensive view of the broad spectrum of money and time wasters and show you how to get rid of them once and for all.
The Definitive Guide to Inventory Management
Master and apply both the technical and behavioral skills you need to succeed in any inventory management role or function! Now, there's an authoritative and comprehensive guide to best-practice inventory management in any organization. Authored by world-class experts in collaboration with the Council of Supply Chain Management Professionals (CSCMP), this text illuminates planning, organizing, controlling, directing, motivating and coordinating all the activities used to efficiently control product flow. The Definitive Guide to Inventory Management covers long-term strategic decisions; mid-term tactical decisions; and even short-term operational decisions. Topics discussed include: Basic inventory management goals, roles, concepts, purposes, and terminology Key inventory management elements, processes, and interactions Principles/strategies for establishing efficient and effective inventory flows Using technology in inventory planning and management New approaches to inventory reduction: postponement, vendor-managed inventories, cross-docking, and quick response systems Trade-offs between inventory and transportation costs, including carrying costs Requirements and challenges of global inventory management Best practices, metrics, and frameworks for assessing inventory management performance
Bank Fraud
Learn how advances in technology can help curb bank fraud Fraud prevention specialists are grappling with ever-mounting quantities of data, but in today's volatile commercial environment, paying attention to that data is more important than ever. Bank Fraud provides a frank discussion of the attitudes, strategies, and--most importantly--the technology that specialists will need to combat fraud. Fraudulent activity may have increased over the years, but so has the field of data science and the results that can be achieved by applying the right principles, a necessary tool today for financial institutions to protect themselves and their clientele. This resource helps professionals in the financial services industry make the most of data intelligence and uncovers the applicable methods to strengthening defenses against fraudulent behavior. This in-depth treatment of the topic begins with a brief history of fraud detection in banking and definitions of key terms, then discusses the benefits of technology, data sharing, and analysis, along with other in-depth information, including: The challenges of fraud detection in a financial services environment The use of statistics, including effective ways to measure losses per account and ROI by product/initiative The Ten Commandments for tackling fraud and ways to build an effective model for fraud management Bank Fraud offers a compelling narrative that ultimately urges security and fraud prevention professionals to make the most of the data they have so painstakingly gathered. Such professionals shouldn't let their most important intellectual asset--data--go to waste. This book shows you just how to leverage data and the most up-to-date tools, technologies, and methods to thwart fraud at every turn.
Code Halos
Harness "Code Halos" to gain competitive advantage in the digital era Amazon beating Borders, Netflix beating Blockbuster, Apple beating Kodak, and the rise of companies like Google, LinkedIn, and Pandora are not isolated or random events. Today's outliers in revenue growth and value creation are winning with a new set of rules. They are dominating by managing the information that surrounds people, organizations, processes, and products--what authors Malcolm Frank, Paul Roehrig, and Ben Pring call Code Halos. This is far beyond "Big Data" and analytics. Code Halos spark new commercial models that can dramatically flip market dominance from industry stalwarts to challengers. In this new book, the authors show leaders how digital innovators and traditional companies can build Code Halo solutions to drive success. The book: Examines the explosion of digital information that now surrounds us and describes the profound impact this is having on individuals, corporations, and societies; Shows how the Crossroads Model can help anticipate and navigate this market shift; Provides examples of traditional firms already harnessing the power of Code Halos including GE's "Brilliant Machines," Disney's theme park "Magic Band," and Allstate's mobile devices and analytics that transform auto insurance. With reasoned insight, new data, real-world cases, and practical guidance, Code Halos shows seasoned executives, entrepreneurs, students, line-of-business owners, and technology leaders how to master the new rules of the Code Halo economy.
Group Alchemy
You're passionate about making an impact ... and you know that high-level collaboration is the key. Now you can confi dently and consistently create the relationships, partnerships, and groups that achieve outstanding success. Group Alchemy: The Six Elements of Highly Successful Collaboration synthesizes Deborah Pruitt's dual perspectives as anthropologist and accomplished organizational consultant into six elements proven to make groups more successful: consistently producing outstanding results and enjoying a rewarding and inspiring collaboration experience. As you work through Group Alchemy, you can take the leap to the next level and create a group culture that serves your vision. You will learn the elements of alchemy that: - Inspire people to stay focused on results and give their best. - Quickly establish the foundation for high-level collaboration with any colleague or partner. - Eliminate common hidden barriers to group success. - Prevent the typical breakdowns and frustrations in groups that put the brakes on what is possible. - Expand the impact of every group you're involved in, whether or not you're the formal leader. - Increase your personal impact in all your relationships. With the group alchemy formula you can consistently generate the communication and trust necessary for truly successful collaboration-the kind where people personally invest in the group's goals and aspirations and are willing to do what it takes to reach them. This is the promise of group alchemy, a promise the author has seen fulfi lled time and again in groups that engage this method. Let your group be next!
