Toyota's Improvement Thinking from the Inside
This book helps close the gap in how organizations think about and implement Toyota's continuous improvement methods and management system. The Toyota Production System (TPS) is often viewed and adopted in organizations as a collection of tools to remove waste and streamline processes to provide products or services faster, better, or cheaper. While the tools for improvement and management routines are important, they are not where the true power of the system lies. The author's eight-year journey inside Toyota was full of experiences that developed the power for continuous improvement. These learnings are rarely if ever captured in books on lean or taught in business and engineering classrooms.This book describes, in part, how Toyota, through its coaches and leaders, develops its members' capabilities through a series of continuous improvement (kaizen and problem-solving) activities. For many members of Toyota, this process results in a personal transformation that ultimately leads to organizational transformation.This book presents a model for organizational transformation that includes technical systems, organizational principles/values, and spirituality/ mindset to achieve enduring high performance. This book shifts from the continuous improvement development way at Toyota to case studies illustrating the thinking and mindset to other organizations on their journey to transformation. It uses the TPS tools as an entry point for development and highlights the role that organizational values play in the pace of transformation. Several case studies are presented that include manufacturing (performance improvement of a production line), healthcare (improvement in neurosurgery patient flow), and education (improvement in standardized test scores).The key benefit of this book is that it provides insights into Toyota's culture and improvement thinking to help other organizations reach enduring high performance. The book is written for a wide audience so that readers outside of manufacturing organizations can understand the broad applicability of the Toyota way. In addition, it is written succinctly to help readers and practitioners focus their transformation efforts.Sarah K. Womack is a distinguished researcher and consultant in the field of Industrial Engineering. Her Ph.D. in the department of Industrial & Operations Engineering from the University of Michigan, Ann Arbor focused on the intersection of lean manufacturing practices and ergonomics. She has published peer-reviewed articles, presented as guest speaker at conferences and universities, and facilitated copious workshops on lean manufacturing. She has established herself as a leading scholar and consultant of one of the world's most coveted management systems, the Toyota Production System. She spent eight years on a journey in various leadership roles of "learning by doing" under some of the world's greatest lean thinkers at Toyota. Applying Toyota's management thinking, she consults across an array of industries with an innovative and practical approach to continuous improvement, organizational transformation, and operational excellence - coaching at every level from the C-suite to the shopfloor. She continues to learn and collect a patchwork of stories to teach and inspire others on their operational excellence journeys. In addition to her writing, consulting, and speaking engagements, Sarah is passionate about traveling the world and immersing herself in diverse cultures.
Strategic Design and Digitalisation of the Supply Chain
Digital supply chains increase companies' competitiveness. A systematic approach describes the development of strategies to achieve challenging corporate goals with the supply chain and its digitalisation. These include better fulfilling customer requirements, increasing sales, and simultaneously reducing costs. Strategy patterns are presented, and their implementation in companies is described. Entrepreneurs, supply chain, and operations managers receive a practice-oriented guide on how to align their company for the future. The tried-and-tested methods and approaches accelerate and facilitate strategy development, implementation, and support through digital solutions. The focus is on making/buying decisions, finding solutions for skills, digital solutions in production technology (3D printing), and the impact of Industry 4.0 and environmental aspects on the supply chain. Practical examples will show how new solution concepts support the design of future-oriented supply chains. The trigger points that could jeopardise a successful supply chain will also be presented, as well as the design for time and cost optimisation in the overall chain. How must a company fundamentally question the historically grown supply chain? What is essential in supply chain optimisation? The strategies presented define the processes, architectures, the use of digital technologies and the deployment of resources - considering the overarching corporate strategy, which calls for shorter delivery times and lower costs to remain competitive.
Imagining After Capitalism
Imagining After Capitalism is the culmination of professional futurist Andy Hines's 10-year exploration of what comes next after capitalism. Arguing that the absence of compelling positive alternatives keeps us stuck in a combination of fear, denial, and false hope, he offers three " guiding images" for the long-term future: an environmentally-driven Circular Commons, a socially-and politically-driven Non-Workers' Paradise and a technology-driven Tech-Led Abundance.
Warehouse Management
Modern warehouses are capitalizing on cutting-edge technologies to maximize their role in the wider supply chain. Understand how to successfully manage these warehouses with this bestselling guide. The fifth edition of Warehouse Management is fully updated to include up to date information across the board. The latest technologies in warehousing, such as robotics and automation are explained. This new edition also explores emerging technologies, like AI and IoT, and how they are shaping new warehouse management systems There are new case studies from companies who have achieved improvements and cost savings through the introduction of new technology and equipment, leaner processes and environmental initiatives. Warehouse Management guides the reader through all aspects of successfully managing a warehouse, its operations and distribution. This bestselling book covers an extensive range of key topics from defining the modern warehouse, detailing management processes, strategies and practices to outlining how to tackle environmental challenges to ensure a sustainable supply chain. With practical insights and real-world case studies into how to improve operating costs, this is a must read for optimizing warehouse performance. Online resources include PowerPoint slides and a bonus chapter on outsourcing.
Sustainability in the Coffee Supply Chain
From the field to the cup, this book investigates sustainability issues along the coffee supply chain, identifying the challenges that firms face when they are called to reach sustainability goals. In particular, it explores the relationships involving the actors throughout the broad coffee supply chain, among which some tensions may emerge. Firms increasingly need to interact with various supply chain members to achieve their sustainability goals and with a variety of other stakeholders as well, such as NGOs or regulators. Therefore, in order to fully investigate sustainability, it is fundamental to adopt a broader view of the supply chain that goes beyond dyadic relationships (typically, between customer and supplier). This book adopts an "integrative logic" of sustainability and aims to explore the "hidden" or "dark side" of sustainable practices in the supply chain, for example, trade-offs, tensions and paradoxes. Overlooking these aspects can create serious impediments to a real-world progress toward sustainability. The empirical part of the book is focused on the coffee supply chain, which represents one of the most complex, globalized and inequitable supply chains, impacting communities and the environment worldwide. These characteristics make it particularly challenging for the industry to transition towards sustainability. Sustainability in the coffee sector is increasingly at risk in economic, social, and environmental terms, and there are several interdependencies among these three dimensions. The book will be of great interest to scholars and students of supply chain management, sustainability, and corporate and consumer responsibility. In addition, practitioners operating in the coffee industry could gain interesting findings about the most critical issues pertaining to sustainable practices and activities.
Optimising and Digitising Supply Chain Processes
Production and logistics companies can achieve significant competitive advantage with their supply chain and production processes. This book provides managers, practitioners, consultants and students with a comprehensive understanding of process optimisation. It covers a wide range of tools, methods and tried-and-tested procedures for improving performance in these areas. The methodological toolbox from the various optimisation philosophies - Lean Production, Supply Chain, Six Sigma, Continuous Improvement Processes and Theory of Constraints - is presented and evaluated. Digital tools for process analysis, such as process mining, are described. Procedures and approaches are described for the individual steps of comprehensive process optimisation. These include process analysis methods such as ARIS, value stream mapping, the supply chain operations reference model (SCOR), and numerous process evaluation methods. One focus of the book is the presentation of pragmatic implementation approaches and procedures, including agile project management methods. Three project examples from the author's consulting practice are used to describe the results of complex changes. The book contains many hints and tips for extensive process improvements. The author has many years of industry experience and has been advising leading companies in various sectors for over 25 years. It presents end-to-end improvement approaches for systematically increasing supply chain and production performance. Using tried-and-tested tools and examples, the reader learns how to successfully handle supply chain projects from the initial idea to implementation. Based on the author's implementation experience, a set of methods covers all aspects of production and supply chain process optimisation. With the detailed procedures, the book offers recommendations on running supply chain projects efficiently and successfully and which tools effectively support the work in the individual project phases.
Triple Bottom Line and Multiple Criteria Decision Making Analysis
Industrial Policy for the United States
The U.S. is losing the competition for good jobs and high-value industries because most of Washington believes trade should be free, the dollar should float, and that innovation comes exclusively from the private sector. In this book, the authors make the bold case that these laissez-faire ideas have failed and that a robust industrial policy is the only way for America to remain prosperous and secure. Trump and Biden have enacted some of its elements, but it needs to be made systematic and comprehensive, including tariffs to protect key industries, a competitive exchange rate, and federal support for commercialization--not just invention--of new technologies. Timely, meticulously researched, and bipartisan, this impressive analysis replaces misunderstandings about industrial policy with lucid explanations of its underlying economic theory, the tools that implement it, and its successes (and failures) in America and abroad. It examines key industries of the past and future - steel, automobiles, television, semiconductors, space, aviation, robotics, and nanotechnology. It concludes with a realistic, actionable policy roadmap. A work of rigor and ambition, Industrial Policy for the United States is essential reading.
Managing Sport Facilities
For many sports fans, attending a sporting event is about more than just watching the action unfold. It's a chance to immerse themselves in the sights, sounds, and smells of the venue. Whether it's a multibillion-dollar stadium or a high school gymnasium, each facility's success is a result of meticulous planning, innovative design, strategic marketing, diligent maintenance, and effective management of operations and human resources. When all these factors align, fans leave with cherished memories, regardless of the game's outcome. Managing Sport Facilities, Fifth Edition With HKPropel Access, exposes students to the many duties of sport facility managers and primes them for the responsibilities of the job. Merging historical and theoretical foundations with real-world challenges, the text features insights from a diverse group of professionals who offer perspectives on a variety of topics, spanning systems and operations, maintenance, and environmentally friendly practices. Endorsed by the Stadium Managers' Association, this updated edition is now in full color and places a greater emphasis on what facility managers and staff do on a daily basis and how venues are managed. To this end, a new chapter on systems management has been added, covering critical infrastructure such as plumbing, electrical systems, fire protection, life safety, communications, sound, and security. Additionally, a new chapter focusing on technology used in sports venues addresses lighting systems, scoreboard operation, concessions, and electronic ticketing. The fifth edition offers students expanded opportunities for hands-on application of the material. Related online resources, delivered via HKPropel, include new and updated projects and case studies, encouraging students to apply fundamental concepts in real-world scenarios: An updated case study, Gil's Sportsplex, incorporates strategic planning, construction, financial analysis, and more. End-of-chapter assignments combine to form a semester-long project related to the construction or renovation of a sports facility. A crowd management certification can be obtained by watching a series of videos on this crucial skill and passing a short quiz. Day in the Life bonus content asks students to create a day planner for an event. A catalog of YouTube videos provides virtual tours and instructive information for students. Other learning aids include flash card activities to review key terms. Within the text, Facility Focus sections and Behind the Scenes sidebars provide facility management insights and professional advice for facility managers. With Managing Sport Facilities, students will receive a wealth of practical knowledge, best practices, and professional advice to equip them to make decisions in all areas of facility management. Note: A code for accessing HKPropel is included with all new print books.
Action-First Learning
Game On! Action-Based Training Designs for Better LearningPassive learning just doesn't cut it in today's evolving, competitive workplace. Research demonstrates that action-first learning works because it engages the mind immediately and makes sure that knowledge and skills will stick. With a more diverse array of action-based training designs, organizations can motivate learners, provide hands-on, collaborative practice, and drive behavioral change.In Action-First Learning, educator and tech expert Karl M. Kapp covers nine distinct types of learning experiences in one volume--from card and board games, escape rooms, and branching scenarios to augmented reality and AI-powered coaching. He explains why each design works and how to choose, plan, and execute the right kind of project for your goals. Each chapter includes a detailed case study, a design checklist, and tips on how to leverage AI in the creation of action-first learning.The book includes a chapter by instructional designer Amy Pape about how to improve action-first learning through accessibility and another by L&D expert Kevin Thorn on the use of comics in action-first learning.
