Bringing Out the Best in Everyone You Coach (Pb)
"Clearly written, well organized, and practical, we predict this will quickly become the 'standard' Enneagram coaching book for years to come."Don Richard Riso and Russ Hudson, bestselling authors of Personality Types and The Wisdom of the EnneagramCreate powerful growth programs tailor-made for each employee!Whether you're a coach, manager, or mentor, the Enneagram System is a highly effective tool for creating self-aware employees that are easy to manage.Enneagram expert Ginger Lapid-Bogda explains how to use the system's nine number types to pinpoint each person's style, tap into his or her strengths, and design customized growth programs for each one.Cross-cultural and proven to be highly accurate, the Enneagram is the ideal tool for creating employees that: Communicate clearly Work more productively Collaborate effectively Make decisions with confidence Take personal responsibility Become better leadersLapid-Bogda reveals which specific coaching techniques are the most effective based on individual style and provides a clear process for the three types of coaching: short-term, crisis, and long-term. Enneagram development time is shorter than in other programs, and results are clearer and longer-lasting. With Bringing Out the Best in Everyone You Coach, you have everything you need ensure that every employee exceeds his or her goals on a regular basis and contributes valuable talent to the entire business organization.
Documentation in Insurance
Automation has become of great importance in the insurance industry.It is well known that almost every activity of an insurance company can be automated. There is a need for insurance companies to keep abreast of innovations in this area. In this scenario, it will be great to have all the concepts that are involved in automation at one's fingertips. This book has been written to serve this purpose, The book introduces the concepts involved in documentation in insurance for automation. The book has been written in an easy to read manner with illustrations and examples, to enable better understanding . The concepts are applicable not only to the insurance industry, but to every industry.
Data Governance for Managers
Professional data management is the foundation for the successful digital transformation of traditional companies. Unfortunately, many companies fail to implement data governance because they do not fully understand the complexity of the challenge (organizational structure, employee empowerment, change management, etc.) and therefore do not include all aspects in the planning and implementation of their data governance. This book explains the driving role that a responsive data organization can play in a company's digital transformation. Using proven process models, the book takes readers from the basics, through planning and implementation, to regular operations and measuring the success of data governance. All the important decision points are highlighted, and the advantages and disadvantages are discussed in order to identify digitization potential, implement it in the company, and develop customized data governance. The book will serve as a useful guide for interested newcomers as well as for experienced managers.
Leadership and Operational Indexes for Supply Chain Resilience
This book presents a novel approach for studying the impact of leadership styles on supply chain resilience using a combination of transactional and transformational leadership. The book consists of two main sections: The first introduces key concepts and provides a framework for understanding the research problem and methodology. The second section presents five structural equation models developed and validated using data collected from a survey of managers and engineers in the Mexican Maquiladora Industry. These models explore the relationships between key variables, such as agility, flexibility, alertness, and efficiency, and how they are affected by different leadership styles. The findings of this study suggest that a combination of transactional and transformational leadership is highly effective in enhancing resilience and achieving better results during disruptive events. Written in a clear and accessible style, this book is an essential resource for scholars, researchers, and practitioners interested in supply chain management, leadership, and resilience. It contributes to the existing literature on these topics and provides practical insights for improving supply chain performance in today's complex and dynamic business environments.
Public Finance and Taxation
Public Finance and Taxation" is intended for students of economics and management as well as for professionals interested in business affairs, especially in the Democratic Republic of Congo. The reasoning is presented in a literary manner.The originality of this book lies in the fact that the examples, certain data and explanations are drawn from the economic reality of the Democratic Republic of Congo. With a particular emphasis on the theoretical foundations of public finance and taxation, this manual provides a foundation for any learner and allows him or her to immerse themselves in the business climate in the DRC.
Uncertainty-Driven Innovation
Innovating in an uncertain and unpredictable environment is becoming the norm for most companies. This book explores how uncertainty can shape product innovation, process innovation, and the new product development process. It does this by covering several areas of research, from the analysis of the entrepreneur as the pinnacle of innovation to the drawbacks associated with the development of new products in conditions of high uncertainty. Literature analysis, case studies, and quantitative analysis are presented to drive the reader through the latest concepts and discoveries available on the scientific literature.
Best Team Ever
Talent doesn't make the team-the team makes the talent. Why are some teams more motivated, innovative, and successful than others? Why do some groups of talented people fall short against lesser teams? And how do you go about building a high-performing team?Dr. David Burkus understands that to build the best team, you must first shape the habits and practices that bring out the best in each member. Best Team Ever reveals what some of the world's most effective teams do, and shows you how you can do the same. Banish the frustration of having a team of talented people who can't perform optimally. Discover how to develop a clear, concise understanding of how your team's culture affects its performance. Follow this simple, practical blueprint to cultivate a Best Team Ever environment and set your team on a path to success.
Socratic Selling
Build a relationship with your customers and close the sale more surely.The Socratic approach respects the power of the customer. The customer has the need, the power, and the decision-making authority. Socratic Selling shows you how to access that power, to cooperate with it, and to make it work for you.Inside you will discover how to: Open a sales dialogue dynamically, so that you and your customer go right to the heart of the matter Guide the dialogue through a discovery of needs and needed decisions Negotiate objections, and close effectively Uncover the motivators that move sales to more predictable closure
Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change
The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight behavior change efforts is successful--and most produce nothing more than wasted resources and organization-wide cynicism.The solution to this challenge isn't easy, but it is simple. It's all about the strategic application of influence--systematic and intentional actions aimed at helping people improve results by changing their behavior--a practice most leaders have yet to fully understand and embrace.Crucial Influence walks you through the process of identifying the personal, social, and structural levers that influence both motivation and ability, then engaging these levers for directed behavior change."At the end of the day, leadership is intentional influence," the authors write. "If behavior isn't changing, you aren't leading." Whatever you're seeking to change through effective leadership--from making virtual workforces work to tackling a social issue--influence, not authority, is what will get you there. You'll learn to view leadership through the new lens of influence as you apply the lessons from this book to everyday challenges.New to this edition: Updated stories and examples using the Crucial Influence modelThe authors' latest research on behavior changePractical applications for everyday leadership challengesNew case studies and business examples
Toyota Way Svc Excellence
The world's bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results--The Toyota Way.A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer. With this book as your guide, you'll gain a clear understanding of Lean and discover the principles, practices and tools needed to develop people and processes that surprise and delight each of your customers. These ground-tested techniques are designed to help you make continuous improvements in your services, streamline your operations, and add ever-increasing value to your customers. Fascinating case studies of Lean-driven success in a range of service industries, including healthcare, insurance, financial services, and telecommunications, illustrate that Lean principles and practices work as well in services as they do in manufacturing.Drawn from original research and real-world examples, The Toyota Way to Service Excellence will help you make the leap to Lean.
Mergers & Acquisitions
Mergers & acquisitions are an essential instrument of strategic corporate management for companies of all sizes. The success of an M&A project highly depends on an optimal transaction preparation, fast execution and the experience of all parties involved. Due to numerous endogenous and exogenous influences, no two M&A transactions are alike at the detailed level. This book is designed as a practical M&A guide for students and professionals alike. In addition to dealing with important basics of mergers & acquisitions, the focus is on a structured and in-depth examination of the individual process steps of a typical company sale. At various points in this book, specific differences between a company sale of medium-sized companies (mid-caps) and large companies (large-caps) are discussed in detail.
Medical-Grade Software Development
This book is a practical guide to meeting IEC 62304 software development requirements within the context of an ISO 13485 quality management system (QMS). It proves it can be done with a minimum amount of friction, overlap, and back-and-forth between development stages.
The ASQ Quality Improvement Pocket Guide
Basic quality at a size and price that are easy on your pocket! This pocket guide is designed to be a quick, on-the-job reference for anyone interested in making their workplace more effective and efficient. It will provide a solid initial overview of what "quality" is and how it could impact you and your organization. Use it to compare how you and your organization are doing things, and to see whether what's described in the guide might be useful. The tools of quality described herein are universal. People across the world need to find better, more effective ways to improve the creation and performance of products and services. Since organizational and process improvement is increasingly integrated into all areas of an organization, everyone must understand the basic principles of process control and process improvement. This succinct and concentrated guide can help. Unlike any other pocket guide on the market, included throughout are direct links to numerous free online resources that not only go deeper but also show these concepts and tools in action: case studies, articles, webcasts, templates, tutorials, examples from the ASQ Service Division's Service Quality Body of Knowledge (SQBOK), and much more. This pocket guide serves as a gateway into the wealth of peerless content that ASQ offers.
ISO Lesson Guide 2015
The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket guide was designed as a quick reference for anyone to carry around conveniently. Each element containing requirements is discussed and key concepts are highlighted at the beginning of each section. In the ISO Lesson Guide: Quality is defined The ISO process approach is explained Key concepts are accompanied by an illustration Risk-based thinking is introduced Concepts are described in easy-to-understand words A brief conspectus summarizes ISO 9001 requirements Quality management principles are described in easy-to-understand words An entertaining fable explains the difference between ISO 9001 and ISO 9004 Ideal for handing out to existing and new employees, this pocket guide can also be used as supplemental study material for ISO 9001 training courses.
Leading Transformations
In this book, you get a first-hand account of how the LEGO Group met these challenges by developing and implementing a framework for change to create a common approach to designing, leading, and anchoring change in a thoughtful, effective and impactful way.
The Abc’s of Science, Technology & Innovation (Sti) Policy
Innovation is a widely applied yet poorly understood term in the context of public policies and practices among Western nations. Technological innovations specifically have and will continue to advance civilization, shape modern society, and drive the economic health and geo-political standing of nations. This book offers a unique interpretation of science, technology & innovation (STI) policies in Western nations, particularly in regard to government-sponsored programs. The author challenges established thinking, directly addressing numerous myths that cloud our understanding of innovation and proposes a fresh perspective grounded in fundamental logic and analysis. Written in short chapters and presented in an alphabetically organized framework, this book addresses what is working and what isn't working in current STI policies and suggests that the most efficient and effective way to generate technological innovations that yield the desired socio-economic benefits, is for national governments to sponsor directed scientific research and directed engineering development, and align both with the requirements of carefully managed commercial production. The book also features examples drawn from government data, scholarly literature, practitioner anecdotes and the author's personal experience.
Advances in Management Accounting
Volume 35 of Advances in Management Accounting uses a variety of methods, from experiments and case studies to surveys, to build upon existing knowledge within the management accounting discipline. Containing a diverse range of authors from Australia, Canada, New Zealand and the United States of America, this publication focuses on theoretically sound and practical research which has a cutting-edge and wide-reaching appeal to academics and practitioners. Showcasing chapters on planning and budgeting processes, costing systems, strategic management accounting practices and performance management, this edited collection will appeal to both management accounting academics and professionals. Topics analyzed include the new management accounting ecosystem, strategic planning and budgeting, complex cost accounting systems, non-monetary preferences and cost reporting, strategic management accounting practices, customer centered strategy and relative performance information in remote work arrangements. Advances in Management Accounting (AIMA) publishes thought-provoking volumes that advance knowledge in the management accounting discipline and are of interest to both academics and practitioners. The series seeks thoughtful, well-developed articles on a variety of current topics in management accounting, broadly defined. AIMA seeks to publish commentaries on research methodology and new management accounting areas of interest as well as papers using research methods including survey research, field tests, case studies, experiments, meta-analyses, and modeling.
Introduction to Data Architecture
INTRODUCTION TO DATA ARCHITECTUREA foundation covering the key essentialsA foundational explanation of both the practice and role of the Data Architect, and the information systems they work with every day.What is Data Architecture? Data Architecture is the way information flows around an organisation.The practice of Data Architecture is the practice of designing data flow to get data to the right place, at the right time, so the right people can make the right decisions.The practice of Data Architecture is critical knowledge for an organisation wishing to make the most of its information.This book includes everything needed for an introduction to Data Architecture.SECTION 1: DESCRIBING DATA ARCHITECTUREWhat is Data Architecture?Relationships to Data Governance, Quality, Management and StrategyHigh level overview of information flow and componentsThe role and practice of the Data ArchitectHow to govern Data ArchitectureSECTION 2: BUILDING BLOCKSDescription of basic building blocksDeep dive into: DatabasesData in motionReporting and visualisationCloudData EcosystemsManagement of third partiesData ModellingSECTION 3: IMPLEMENTATIONBest practice principlesExamples of real-life data architecturesCommon pain points and solutionsDesigning and implementing architectural change
The Digital Transformation of Georgia
This edited volume discusses the path towards the digital transformation of Georgia from two major viewpoints: First, an economic perspective that includes contributions around economic integration and orientation towards the EU, and an analysis of its implications for a small country like Georgia. Second, various aspects of digital transformation initiatives will be studied from an enterprise and a managerial perspective. In this part, innovative management methodologies are conceptualized such as agile change management and the enterprise transformation cycle to facilitate the shift from the manufacturing and agriculture industry towards an increasing digitalization of companies. These concepts serve as fundamental cornerstones to enable the development of a digital transformation roadmap including the analysis of the potential of establishing a digital hub in Georgia and the Caucasus area. Based on a survey of national and international managers, important HR key performance indicators referring to mobility and digitalization of the workplace are discussed. The impact of pandemic (post-Covid) scenarios for future organizational development as well as large-scale labor migration from East to West is also in focus.The authors present implications for policymakers and business owners as well as top-level executives resulting in a set of recommendations for future actions.
Process Querying Methods
This book presents a framework for developing as well as a comprehensive collection of state-of-the-art process querying methods. Process querying combines concepts from Big Data and Process Modeling and Analysis with Business Process Intelligence and Process Analytics to study techniques for retrieving and manipulating models of real-world and envisioned processes to organize and extract process-related information for subsequent systematic use. The book comprises sixteen contributed chapters distributed over four parts and two auxiliary chapters. The auxiliary chapters by the editor provide an introduction to the area of process querying and a summary of the presented methods, techniques, and applications for process querying. The introductory chapter also examines a process querying framework. The contributed chapters present various process querying methods, including discussions on how they instantiate the framework components, thus supporting the comparison of themethods. The four parts are due to the distinctive features of the methods they include. The first three are devoted to querying event logs generated by IT-systems that support business processes at organizations, querying process designs captured in process models, and methods that address querying both event logs and process models. The methods in these three parts usually define a language for specifying process queries. The fourth part discusses methods that operate over inputs other than event logs and process models, e.g., streams of process events, or do not develop dedicated languages for specifying queries, e.g., methods for assessing process model similarity. This book is mainly intended for researchers. All the chapters in this book are contributed by active researchers in the research disciplines of business process management, process mining, and process querying. They describe state-of-the-art methods for process querying, discuss use cases of process querying, and suggest directions for future work for advancing the field. Yet, also other groups like business or data scientists and other professionals, lecturers, graduate students, and tool vendors will find relevant information for their distinctive needs.Chapter "Celonis PQL: A Query Language for Process Mining" is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
A Practical Field Guide for ISO 13485
The purpose of this expanded field guide is to assist organizations, step-by-step, in implementing a quality management system (QMS) in conformance with ISO 13485:2016, whether "from scratch" or by transitioning from variations of the ISO 13485 family. In keeping with ISO 9000:2015's definition of quality as the "degree to which a set of inherent characteristics fulfills requirements," Myhrberg, Raciti, and Myhrberg have identified the requirements and inherent characteristics (distinguishing features) for this expanded field guide. Within the guide, each subclause containing requirements is the focus of a two-page visual spread that consistently presents features that fulfill the requirements listed below. This guide will: Provide a user-friendly guide to ISO 13485:2016's requirements for implementation purposes -Identify the documents/documentation required, along with recommendations on what to consider retaining/adding to a QMS during ISO 13485:2016 implementation -Guide internal auditor(s) regarding what to ask to verify that a conforming and effective QMS exists -Direct management on what it must do and should consider to satisfy ISO 13485:2016's enhanced requirements, as well as on the responsibilities for top management -Depict step-by-step in flowchart form what must occur to create an effective, conforming QMS
Zero Acceptance Number Sampling Plans
A crucial element of quality control is inspection, but attempting to inspect every product can be impractical. This book covers both the statistical and practical approaches for selecting a particular sampling plan from the c=0 table. Using the plans found in this book can help ensure that you meet your zero defects objectives while saving your company time and money. Zero Acceptance Number Sampling Plans was originally developed to provide equal or greater consumer protection with less inspection than the Department of Defense's (DoD's) military standard 105 (MIL-STD-105E). This book offers a set of plans for lot-by-lot inspection with the acceptance number in all cases as zero. Although the DoD canceled MIL-STD-105, the c=0 sampling plans have stood the test of time. After years of extensive application by aerospace, defense, medical device, commercial manufacturing, and service industries, these plans are still used today as a standard for many organizations to deliver quality products. This sixth edition includes only the original c=0 table as published in the fourth and all previous editions and eliminates conflicting information in the fifth edition tables.
Information and Communication Technologies for Agriculture--Theme III: Decision
This volume is the third (III) of four under the main themes of Digitizing Agriculture and Information and Communication Technologies (ICT). The four volumes cover rapidly developing processes including Sensors (I), Data (II), Decision (III), and Actions (IV). Volumes are related to 'digital transformation" within agricultural production and provision systems, and in the context of Smart Farming Technology and Knowledge-based Agriculture. Content spans broadly from data mining and visualization to big data analytics and decision making, alongside with the sustainability aspects stemming from the digital transformation of farming. The four volumes comprise the outcome of the 12th EFITA Congress, also incorporating chapters that originated from select presentations of the Congress. The focus of this book (III) is on the transformation of collected information into valuable decisions and aims to shed light on how best to use digital technologies to reduce cost, inputs, and time, toward becoming more efficient and transparent. Fourteen chapters are grouped into 3 Sections. The first section of is dedicated to decisions in the value chain of agricultural products. The next section, titled Primary Production, elaborates on decision making for the improvement of processes taking place with the farm under the implementation of ICT. The last section is devoted to the development of innovative decision applications that also consider the protection of the environment, recognizing its importance in the preservation and considerate use of resources, as well as the mitigation of adverse impacts that are related to agricultural production.Planning and modeling the assessment of agricultural practices can provide farmers with valuable information prior to the execution of any task. This book provides a valuable reference for them as well as for those directly involved with decision making in planning and assessment of agricultural production.Specific advances covered in the volume: Modelling and Simulation of ICT-based agricultural systemsFarm Management Information Systems (FMIS) Planning for unmanned aerial systems Agri-robotics awareness and planning Smart livestock farming Sustainable strategic planning in agri-production Food business information systems
Developing a Path to Data Dominance
Most existing companies struggle currently because they lack the tools and strategies to move product departments into independent platforms that can be retrofitted to form dynamic new products based on consumer demands. This book provides managers and professionals with the necessary approaches for designing software and hardware architectures to support data platform organizations. Specifically, it demonstrates how to automate the decomposition of existing platforms into smaller parts that can be reused to form new variations. This task requires significant analysis and design methodologies and procedures to create an infrastructure based on data as opposed to products. These new knowledge bases allow data-centric professionals to pursue actions that can better predict and respond to the unexpected. Featuring case examples from companies such as Lego, FedEx, General Electric (GE), Pfizer, P&G and more, this book is appropriate for C-level executives engagedin the digital transformation of their firms; entrepreneurs of digital platform companies; and senior software engineers that need to design Internet of Things (IoT) devices and integrate them with block chain and multi-cloud architectures. In addition, this book is also useful for graduate-level coursework in data science.
Building and Solving Mathematical Programming Models
This book presents the construction and resolution of 50 practical optimization problems and covers an exceptionally wide range, including games-associated problems (Unblock Me, Sudokus), logistical problems, and problems concerning plant distribution, production, operations scheduling, management and resource allocation. The problems are divided into 5 difficulty levels. Problems in the first few levels are focused on learning the model construction methodology, while those in the last level include complex optimization environments. For each problem solution, the specific steps are illustrated, promoting reader comprehension. In addition, all the models are implemented in an optimization library, LINGO, their solutions have been analyzed and their correct construction has been verified. The book also includes a simple guide to implementing models in LINGO in a straightforward manner and in any input data format (text files, spreadsheets or databases). As anideal companion to the author's previously published work Modelling in Mathematical Programming, the book is intended as a basic tool for students of operations research, and for researchers in any advanced area involving mathematical programming.
Cracking the Case of ISO 9001
This guide is intended to help everyone in an organization participate in creating and sustaining a foundation of integrity, meet requirements and customer expectations, and support robust processes, to the advantage of everyone in the organization and to each of its customers. It provides a simplified explanation of the clauses of ISO 9001:2015, including+G429: G439: What's required Why to do it Implementation tips Questions to ask to assess conformity Also included are included descriptions of 14 quality tools that may be helpful when you are structuring or deploying processes to effectively comply with ISO 9001:2015 requirements. For each tool, the authors describe (1) what it is, (2) where it's used, (3) how it's done, and (4) cautions to be considered when using the tool.
Quality of life at work
The general objective of this book is to analyze how the variables of quality at work are configured for young workers who attend the vocational courses offered by Espro - Vocational Social Teaching in Belo Horizonte/MG. The theoretical framework delved into the theme quality of life at work, focusing on the approach of Hackman and Oldham, chosen as an analysis parameter for this study. The research methodology relied on a double case study, longitudinal cohort, of quantitative nature and descriptive approach. To this end, two data collections were accessed in the years 2010 and 2013 with young workers who attended courses taught at Espro. When describing and comparing the data collected, there is evidence of greater quality of life at work in the first collection made. This allows inferring that very little, or nothing, has been done for the satisfaction of this group over the years observed. It was noticed a need for a greater awareness of managers and society regarding the employment of young people.
A holistic approach to transformation and innovation in a complex world
A holistic approach to transformation and innovation in a complex world.There is immense interest in business and government to leverage the power of technology to digitally transform industries and services to be able to compete in the age of experience. B2B and B2C companies are taking advantage of low-cost internet connectivity, the ability to rent software rather than own it, together with continued improvements in the performance vs price of computing power, to improve their customer experience. The result is improved turnaround times, less friction, and a better ability to solve customers' unmet needs. It has thus become a competitive disadvantage not to leverage the power of technology to transform your business. This workbook is designed as a step-by-step guide for the senior leader who is undertaking a major digital transformation or creating a new digital business innovation. It leverages a new holistic approach, The allDigitalFuture Playbook or taP to provide a comprehensive map of your transformation journey that will increase your probability of success. taP is unique in that it provides a holistic guide where none existed before. By examining each transformation or innovation using the Customer, Business, Capabilities, People & Leadership dimensions, it aims to expose the complex circular interactions common in such initiatives. taP integrates approaches from systems thinking to handle this complexity and provides a comprehensive approach to manage these interactions to significantly improve your company's probability of success. taP gathers disparate approaches like design thinking, LEAN, 6-sigma, Agile, change management, etc., and unifies them into a single umbrella that makes it extremely easy for you to adopt as your master method to streamline and make sense of complex and challenging new business creation or existing business transformations. For those who are not able to adopt taP from the start, accompanying tools allow you to mix and match elements of taP that are most relevant to your situation."The allDigitalFuture Playbook" (taP) is a holistic approach that significantly raises your probability of success in business transformation400 pages of transformation content in full colour, carefully put together in a unique and holistic approachConceived, designed and taught by practitioners who have real-world experience with complex transformationsContains 85 hands-on exercises and tools to ensure you learn by doingContains relevant case studies that drive home the key learning pointsHelps establish a common transformation method and framework throughout your enterprise to prevent miscommunication and chaosIntegrates everything you need to know and do into a concise approach, easily saving you time and moneytaP is a map of all the considerations you need to think through, and how these considerations interact and affect one anothertaP comes integrated with the desirable, viable and feasible idea-to-innovation criteria so that one approach is all you needUnlike other programs, taP focuses on "How to design and execute" so that your probability of success is highest, rather than "Why you should transform" or "What you need to do"taP ensures repeatability but also leverages a case-based approach that is tailored to your specific situation
The World of Warehousing
Previously published as Warehouse Management & Inventory Control by P.M. Price and N.J. Harrison.
The Changing World of Mobile Communications
This open access book from the world's first 6G Flagship research program at the University of Oulu, Finland, provides a multi-disciplinary and insightful overview of the subject, with contributions from experts in the field. Today's fourth generation of mobile connectivity services (4G) are available everywhere, and adoption of fifth generation (5G) networks is well underway. Compared to 4G, 5G has already brought about new business opportunities and enabled seamless virtual and augmented reality services, but also raised serious concerns on data privacy and security and the use of artificial intelligence. The sixth generation (6G) networks are already in R&D phase aiming at deployment in 2030. We need to understand today what 5G evolution and 6G may bring for the future of service delivery and how they will influence us. The contributions answer what 5G, its evolution, and 6G will be about; what kind of impacts 5G and 6G will have on future digital services, businesses, and society; how we could benefit from 5G and 6G innovations; and how 5G and 6G should be regulated in the future. Future 5G evolution and 6G are not only about moving toward faster, better, and more secure networks providing the basis for innovative digital services, they are also going to bring about a huge digital disruption that will affect all levels of society. This book will be of great interest to academics and students of management, telecommunications and digital innovation, as well practitioners and policymakers looking to the future of business.
The Changing World of Mobile Communications
This open access book from the world's first 6G Flagship research program at the University of Oulu, Finland, provides a multi-disciplinary and insightful overview of the subject, with contributions from experts in the field. Today's fourth generation of mobile connectivity services (4G) are available everywhere, and adoption of fifth generation (5G) networks is well underway. Compared to 4G, 5G has already brought about new business opportunities and enabled seamless virtual and augmented reality services, but also raised serious concerns on data privacy and security and the use of artificial intelligence. The sixth generation (6G) networks are already in R&D phase aiming at deployment in 2030. We need to understand today what 5G evolution and 6G may bring for the future of service delivery and how they will influence us. The contributions answer what 5G, its evolution, and 6G will be about; what kind of impacts 5G and 6G will have on future digital services, businesses, and society; how we could benefit from 5G and 6G innovations; and how 5G and 6G should be regulated in the future. Future 5G evolution and 6G are not only about moving toward faster, better, and more secure networks providing the basis for innovative digital services, they are also going to bring about a huge digital disruption that will affect all levels of society. This book will be of great interest to academics and students of management, telecommunications and digital innovation, as well practitioners and policymakers looking to the future of business.
Toyota Engagement Equation
The formula for Lean success! Toyota veterans reveal how to build continuous improvement into your company's DNA Ever since Toyota introduced the revolutionary Toyota Production System (TPS), businesses have tried to replicate Toyota's success. Few have succeeded over the long term. What businesses have failed to realize is that TPS calls for a fundamentally different way of thinking. Now, at long last, here is a straightforward guide that make sense of the thinking culture behind Toyota's phenomenal success. In its pages, authors Tracey and Ernie Richardson speak from the heart as Toyota employees who worked in the Kentucky factory when the company was first introducing its people-first approach in the U.S., and went on in the ensuing decades to teach Lean thinking around the world. In The Toyota Engagement Equation, the authors take you through Toyota's own journey of discovery. This deep dive into the company's game-changing work practices reveals how employees were developed, how they were taught to spot and define problems through standardization, how they were coached to solve them, and how they were encouraged to improve their thinking as they moved forward. And you'll see how Toyota developed this simple but profoundly effective approach into an overall management system--and how you can achieve amazing results in your company through the same system. In the world of Lean design and implementation handbooks, The Toyota Engagement Equation stands out as a fresh, unique, and authoritative guide to building your business into the Toyota of your industry. As the authors see it, TPS has now evolved to the "Thinking People System!"
Factory Physics for Managers
From the award-winning developers of Factory Physics--a powerful leadership guide for breakthrough performance A comprehensive guide that cuts through the hodgepodge of copycat initiatives, overblown buzzwords, confusing mathematics, and misguided software, Factory Physics for Managers is a breath of fresh air for operations managers and executives.Written by the leaders and experts behind the bestselling Factory Physics, it's a brilliant crash course in the practical science of operations designed to help you: Achieve best possible profit, cash flow, and customer service Attain highest return with existing Lean, Six Sigma, and ERP initiatives Manage your capacity, inventory, response time, and variability with high predictability Simplify management of complexity using existing IT systems Use the fundamentals of science to ensure your operation's success See your company and procedures more clearly Improve intuition, decision making, and strategy executionA strategy of imitation is not much of a strategy. Most every company uses the common continuous improvement initiatives. This highly accessible guide addresses but goes beyond other business approaches such as Lean, Six Sigma, and Theory of Constraints by offering a customizable plan that you can apply to any manufacturing-based industry or supply chain.You'll discover invaluable tools for developing operations strategy and driving execution by using practical science to assess your procedures, target problems, and find solutions. You'll learn essential life lessons from the best--and worst--practices of corporate leaders like Toyota and Boeing. You'll find ingenious new ways to improve your leadership by predictively managing the tradeoffs that every operation faces--whether it's more or less inventory or capacity, higher or lower customer service, or more or fewer products.Using this approach, you can tackle these natural conflicts in business through a practical, comprehensive science of operations.Factory Physics for Managers makes it easier to choose and execute the best strategy for better productivity--and even bigger profits.Praise for Factory Physics for Managers"Factory Physics for Managers is a proven path to flawless execution and results. Leading vs. following in our industry is predicated on the relentless pursuit of putting order to chaos. Factory Physics science and CSUITE software have given our organization the ability to plan, predict, model, and execute based on explosive growth and rapid-fire, dynamic changes to our business model. In our case, history is not a good predictor of the future, so we need to deploy our resources wisely, and the Factory Physics approach has helped us do just that."--Larry Doerr, COO, Stratasys"Shows how the science behind Lean initiatives can greatly improve results in terms of productivity and resources."--Bill Fierle, Vice President and General Manager, TopWorx, Emerson"Brings powerful, accessible science to operations management. The Factory Physics playbook enables me to lead the harnessing of our data more effectively for modeling, planning, control, and feedback. Armed with the concepts, common language, and tools in this book, I can partner with operations' leadership to impact the bottom line."--Jeffrey Korman, CIO, Hu-Friedy Mfg LLC, Chicago
Intellectual Property in Sao Tome and Principe
Intellectual property system has become a very important component in the socio-economic development of every nation. The Island of Sao Tome and Principe has been dealing with intellectual property issues for the past few decades. Activities of intellectual Property are coordinated and managed by the IP office. The office also serve as the contact point between stakeholders of the intellectual Property system The Intellectual Property office, which is expected to serve as the liaison between and among regional and international organizations such the World Intellectual Property Organization and African Regional Intellectual Property Organization. Despite the many expectations and responsibilities expected of the IP office to facilitate the promotion of IP, much less has been done in the area. It is in this light that the researcher sets to assess the capacity of human resource at the IP office and related institutional problems. The main objective of the study is to assess the effectiveness of human resource at the Intellectual Office in the administration of intellectual property duties. A descriptive approach will be employed to conduct the study.
The M Game
Thousands of business leaders have grown up their companies with Metronomics, a groundbreaking system for growth, balance, and sustainable success.Experience the power of Metronomics with The M Game, the streamlined definitive guide to Metronomics crafted by celebrated entrepreneur and CEO+Leadership team coach Shannon Susko. This essential monograph demystifies complex business concepts and offers a clear path to sustainable growth and innovation in today's competitive global marketplace.With engaging case studies and real-world examples, also available on www.themgamebook.com, Shannon demonstrates how Metronomics fosters balance, rhythm, and growth within organizations, propelling them to new strategic heights of success. Regardless of your role or experience, The M Game is an invaluable resource to help you conquer the challenges of modern business while steering your organization toward a prosperous future.
The M Game
Thousands of business leaders have grown up their companies with Metronomics, a groundbreaking system for growth, balance, and sustainable success.Experience the power of Metronomics with The M Game, the streamlined definitive guide to Metronomics crafted by celebrated entrepreneur and CEO+Leadership team coach Shannon Susko. This essential monograph demystifies complex business concepts and offers a clear path to sustainable growth and innovation in today's competitive global marketplace.With engaging case studies and real-world examples, also available on www.themgamebook.com, Shannon demonstrates how Metronomics fosters balance, rhythm, and growth within organizations, propelling them to new strategic heights of success. Regardless of your role or experience, The M Game is an invaluable resource to help you conquer the challenges of modern business while steering your organization toward a prosperous future.
Lean Turnaround
THE C-LEVEL GUIDE TO SUCCEEDING WITH LEAN"With 30 years of accumulated experience, Art Byrne is one of the rare few people who can speak with authority about the pitfalls of fi nancial measurement systems, the importance of respect for people, the power of Lean in the marketplace, and the leverage from organizing people around value streams. When he writes 'Go to the Gemba and Run Your Kaizen, ' we must take heed." -- MASAAKI IMAI, bestselling author of Kaizen and Gemba Kaizen"In this wonderful and important book, Byrne shows us that Lean management, understood and practiced correctly, consistently delivers spectacular results." -- BOB EMILIANI, author, Better Thinking, Better Results, and Professor, Connecticut State University"A compelling picture of how Lean techniques and attitudes enable CEOs and senior executives to create a culture for transforming a company and putting it on a highperformance path." -- JERRY J. JASINOWSKI, former President of the National Association of Manufacturers"Art Byrne provides real-world examples of how he exhibited the wisdom and courage to do the right thing, improving work practices at all levels of the organization to deliver the right results for all stakeholders. Which comes first, the wisdom or the courage? Read The Lean Turnaround to find out." -- JOHN SHOOK, Chairman and CEO, Lean Enterprise Institute"Lean is the closest thing to magic I have experienced in my 40 years in business. I recommend Lean and this book to everyone responsible for the performance of a business, particularly those in private equity like me, where leverage magnifies the importance of cash." -- JOHN CHILDS, founder and CEO, of J. W. Childs Associates L.P."A must-read for any leader interested in understanding the strategic advantages from focusing on activities that add value to the customer experience." -- GARY S. KAPLAN, MD, Chairman and CEO of the Virginia Mason Health SystemLean isn't just for manufacturing anymore . . .Few business leaders in the world have applied Lean strategy as successfully as Art Byrne has--and none has the ability to explain how to do it with such succinctness and clarity.Famous for turning around the wire management company Wiremold, where he rethought every aspect of operations from the customer's standpoint--and got everyone else in the company to do likewise--Byrne has successfully implemented Lean strategies in more than 30 companies in 14 different countries.In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to: Eliminate waste in every value-added operation Deliver consistent value to customers Stimulate growth and add jobs Increase wealth for all your stakeholders Build a company culture of continuous improvement (kaizen)Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
Lean Strategy (Pb)
A groundbreaking and revolutionary book that will transform how lean is understood, practiced, and used within organizationsA lean strategy is about gaining a competitive edge by offering better quality products at competitive prices and making a sustainable profit by eliminating waste through engaging employees in discovering deeper ways to think about their own jobs and smarter ways of working together. In its current form, lean has been radically effective, but its true powers have yet to be harnessed. Lean Strategy harnesses that power and delivers a new way of creating value from lean. Leading lean experts address popular misconceptions about the basics of lean/TPS, showing the true purpose of tools, methods, and attitudes that leverage the intelligence of every employee doing the work. You'll learn how to think--and then act--differently, tapping the power of every person in your organization in a disciplined manner that generates unparalleled, sustainable success that is responsive to today's most pressing challenges
Power Partnerships
Power Partnerships: Mastering the Art of Business Growth through Partnership Recruiting is a comprehensive guide to creating successful partnerships for sustainable business growth.In this book, you will learn how to identify potential partners, develop a clear partnership strategy, establish effective communication channels, and overcome partnership challenges. You will also learn how to measure the effectiveness of partnerships and create a sustainable network of partnerships that drives business growth and success.With practical tips and real-world examples, this book will teach you how to create a partnership culture that encourages collaboration, innovation, and continuous improvement. You will also learn about emerging trends and predictions for the future of partnership recruiting in the evolving business landscape.Whether you are a small business owner, an entrepreneur, or a manager, this book will provide you with the tools and strategies you need to build successful partnerships that drive sustainable growth and success. So, if you are ready to take your business to the next level, Power Partnerships is the ultimate guide to mastering the art of partnership recruiting.
The Joy of Lean
Has your organization tried Lean already? If so, you surely see and feel the Joy of Lean in your workplace now, right? Don't worry. If you're not quite to joy yet, you're not alone. As it attracts more and more attention as a successful business philosophy that can improve results in any type of organization, lean has still sometimes been misunderstood as a method for just cutting expenses. The useful ideas of eliminating waste and driving greater efficiency can pick up a negative spin, with perceptions of job cuts, employees doing more with less, and managers squeezing more productivity from each person. None of that sounds very joyful. But it doesn't have to be that way. This book will show leaders how to cultivate a positive Lean Culture of Excellence that creates value for customers, profitable growth for businesses, sustainable cost reduction, and fulfilling jobs for employees. Lean Culture means empowerment. Lean Culture means better value for the customer. Lean Culture means better performance for the organization. Lean Culture means a more engaging, rewarding, and yes, even joyful role for each employee. And Lean Culture provides the competitive advantages that a team needs to survive and grow. We call the approach Lean Engaged Team Performance (Lean ETP). It's a purposeful combination of value innovation, process excellence, performance measures, team goals, collaborative norms, organizational structure, enabling technology, and most of all, visionary leadership. And it's hard to achieve and even harder to sustain, but it's worth the journey! Praise for The Joy of Lean "For a young growth company, the self-discipline of Engaged Team Performance and a commitment to process improvement do not initially sound too joyful. But all we needed was one team to try. Our leaders and employees came together... operating at the best service levels we had ever achieved." Jana Schmidt, President and CEO, Ecova, Inc. "Life is supposed to be an adventure, and work is a core part of that journey. The Joy of Lean will help you develop a culture where everyone takes joy in coming to work every day to contribute something that will change the world for the better." Dr. Fred Moll, co-founder and CEO, Auris Surgical Robotics, and co-founder of Intuitive Surgical "The Joy of Lean provides practical advice that every organization should follow when pursuing a Lean transformation. Dodd Starbird delivers the content in an easy to understand, even humorous way that makes this an important and enjoyable read for anyone, not just leaders for whom the book is most intended." Drew Locher, author of Lean Office and Service Simplified "Dodd Starbird fixes the limitations of most Lean implementations by shifting focus from eliminating waste to achieving excellence, and it's spot on!" David Marquet, author of Turn the Ship Around! "At its heart, The Joy of Lean is about leaders building relationships: relationships with your customer and with your employees. Engaged Team Performance is all about empowering your employees to demonstrate care while attracting new customers, strengthening client relationships, or delivering products and services every day. The Joy of Lean provides the key to any successful business." Art Bacci, Head Hong Kong Group, Principal International "Business, especially a growing business, is ultimately about people working with people. The Joy of Lean outlines key principles for driving a culture of business performance. Working with Dodd Starbird's ETP principles, we have been able to deliver sustainable value to our business, and our teams remain engaged." Beth Rothwell, President, VfD Companies
Navigating the Minefield
This book was written for anyone who is interested in using their knowledge more effectively to optimize operations. This knowledge can be their own, that of the teams in which they work, or the knowledge of the wider communities and teams in which they participate.Whether you are a recently appointed knowledge management (KM) staffer, an experienced KMer' who feels stagnant and stuck, or a senior manager with KM oversight responsibility looking for ways to improve the use of knowledge in your organization, this book was written for you. It is based on interviews with individuals who have created and managed successful KM programs around the world. The authors examine and analyze diverse KM programs and tactics, using quotes, insights, and stories to show why these programs are successful and how they improve both knowledge capture and knowledge flow.The book examines 19 KM programs, including those at Airbus, ARUP, Cadbury Schweppes, Hewlett Packard (HP), the International Center for Tropical Agriculture, (CIAT), Lloyds Register Marine, NASA, MPM PETRONAS, U.K. National Health Service Digital, and the U.S. Army.Praise for Navigating the Minefield: "Having worked with Paul both in person and at workshops across the globe, I've found him to be an incredibly insightful individual. Paul has the rare ability to bridge varying points of view within a room, find the commonality, and carry the debate forward through insight and ingenuity. Patricia's experience working through the U.S. Nuclear Regulatory Commission is a fascinating read, and draws the depth of both knowledge management and an engineering background to the fore. This combination is felt throughout the read, and the incredible experience and expertise both Patricia and Paul bring is felt throughout the pages. The breadth of scope covered is truly compelling, illustrating not just innovative approaches towards cost savings and efficiencies from an organizational knowledge sharing sense, but also quality of life, quality of culture, and in a very literal sense, saving lives as illustrated through narrative regarding the U.S. Army. Navigating the Minefield is a fascinating read, and a must for the global knowledge professional." Eric HunterbrDirector of Knowledge, Technology, Innovation Strategies, Bradford & Barthel, LLPRand Executive Director, Spherical Models, LLC"Whether you are starting out in KM or have more KM experience, there is something for you in this KM companion. Some of the ideas were new to me and I found much to inspire my own KM efforts. It's good to learn lessons from other KMers, learning from both good and bad KM experiences.What I like about this companion is that it has a range of realistic up-to-date examples both on how to start KM in an organisation and also how to sustain KM. The examples are drawn from 19 KM programmes from diverse organisations, from government and industry sectors from across the world, and provide great stories to encourage KM in organisations. There are useful anecdotes that you can reuse to sell KM in your organisation."Karen McFarlaneCILIP Trustee, CILIP Board ChairFormer UK Government Head of Profession for Knowledge and Information Management
Salesforce Field Service
Salesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating support with use cases and real-time examples.You will learn Salesforce Field Service which will help you better manage your customers, internal users, and field technicians. As you advance, you'll learn the whole end-to-end life cycle of creating work orders, associating service appointments to work orders, scheduling and dispatching service appointments to field technicians, and completing the work orders.By the end of this book, you'll be able to implement, test and deploy Salesforce Field Service for both Desktop and Mobile apps.What you'll learn- Basics of Field Service- Field Service objects and data model- Field Service schedulingand optimization- Configuring Salesforce Field Service- Managing Salesforce Field Service capabilities- Configuring and using the Field Service Mobile App- Deploying and testing Salesforce Field Service- Salesforce Field Service KPIs and ReportingWho This Book Is forThis book is for Salesforce admins, developers, and consultants who are looking to learn and implement Salesforce Field Service. A basic understanding of Salesforce is assumed. Coding or programming experience is not required.
How to Establish a Document Control System for Compliance with ISO 9001
This book explains the requirements for compliance with FDA regulations and ISO standards (9001/13485) for documented information controls, and presents a methodology for compliance. The document control system (DCS), or documented information control system (DICS), is the foundation of a quality management system. It is the first quality system element that must be implemented because the establishment and control of documented processes and information in a quality-controlled environment is dependent on the ability to proactively manage access to documents and the movement of documents through the document life cycle. A well-developed document control system benefits business by: Improving knowledge retention and knowledge transfer within and across business units Improving access to knowledge-based information Improving employee performance by providing standardized processes and communicating clear expectations Improving customer communication and satisfaction by providing documented information from which common understanding can be achieved Providing traceability of activities and documentation throughout the organization Improving organization of and access to documents and data Sample documents are included in the appendixes of this book to help clarify explanations. This book provides a process-based approach that can be used for controlling all forms of documented information that are required to be managed under the quality management system.
A Practical Field Guide for ISO 9001
The intent of this field guide is to assist organizations, step by step, in implementing a QMS in conformance with ISO 9001:2015, whether "from scratch" or by transitioning from ISO 9001:2008. Within the guide each sub-clause containing requirements is the focus of a two-page spread that consistently presents features that fulfill the requirements listed below. This book examines each sub-clause of clauses 4-10 of ISO 9001:2015, which contain the requirements, with a visual representation provided in flowchart format on the facing page. This field guide will: *Provide a user-friendly guide to ISO 9001:2015's requirements for implementation purposes *Identify the documents/documentation required, along with recommendations on what to consider retaining/adding to a QMS during ISO 9001:2015 implementation *Guide internal auditor(s) regarding what to ask to verify that a conforming and effective QMS exists *Direct management on what it must do and should consider to satisfy ISO 9001:2015's enhanced requirements and responsibilities for top management *Depict step by step what must occur to create an effective, conforming QMS What separates this field guide from most other books on ISO 9001:2015 and its implementation are the flowcharts showing the steps to be taken in implementing a QMS to meet a sub-clause's requirements. As the flowcharts themselves can be overwhelming when you first look at them, a text box appears with each flow chart that explains pertinent facts and/or what the flowchart represents and how it is to be used.
Disrupting Buildings
The world's extant building stock accounts for a significant portion of worldwide energy consumption and greenhouse gas emissions. In 2020, buildings and construction accounted for 36% of global final energy consumption and 37% of energy related CO2 emissions. The EU estimates that up to 75% of the EU's existing building stock has poor energy performance, 85-95% of which will still be in use in 2050.To meet the goals of the Paris Agreement on Climate Change will require a transformation of construction processes and deep renovation of the extant building stock. It is widely recognized that ICTs can play an important role in construction, renovation and maintenance as well as supporting the financing of deep renovation. Technologies such as sensors, big data analytics and machine learning, BIM, digital twinning, simulation, robots, cobots and UAVs, and additive manufacturing are transforming the deep renovation process, improving sustainability performance, and developing new services and markets.This open access book defines a deep renovation digital ecosystem for the 21st century, providing a state-of-the art review of current literature, suggesting avenues for new research, and offering perspectives from business, technology and industry domains.This is an open access book.
Parallel Services
By incorporating the latest advancement in complex system modeling and simulation into the service system research, this book makes a valuable contribution to this field that will lead service innovation and service management toward the digital twin and metaverse. It covers important topics such as computational experiments and parallel execution of a parallel service system, the modeling of artificial service systems, semi-parallel service systems, parallel service, and digital twin/metaverse. It also provides a unified framework for realizing a parallel service system that demonstrates the capabilities or potentials of adopting digital twin and metaverse. In addition, the book contains numerous solutions to real-world problems, through which both academic readers and practitioners will gain new perspectives on service systems, and learn how to model a parallel service system or how to use the model to analyze and understand the behaviors of the system. For academic readers, it sheds light on a new research direction within the service science/engineering domain made possible by the latest technologies. For practitioners, with the help of methods such as Agent-based Modeling and Simulation, the book will enable them to enhance their skills in designing or analyzing a service system.
Algorithmic Decision Making with Python Resources
This book describes Python3 programming resources for implementing decision aiding algorithms in the context of a bipolar-valued outranking approach. These computing resources, made available under the name Digraph3, are useful in the field of Algorithmic Decision Theory and more specifically in outranking-based Multiple-Criteria Decision Aiding (MCDA). The first part of the book presents a set of tutorials introducing the Digraph3 collection of Python3 modules and its main objects, such as bipolar-valued digraphs and outranking digraphs. In eight methodological chapters, the second part illustrates multiple-criteria evaluation models and decision algorithms. These chapters are largely problem-oriented and demonstrate how to edit a new multiple-criteria performance tableau, how to build a best choice recommendation, how to compute the winner of an election and how to make rankings or ratings using incommensurable criteria. The book's third part presents three real-world decision case studies, while the fourth part addresses more advanced topics, such as computing ordinal correlations between bipolar-valued outranking digraphs, computing kernels in bipolar-valued digraphs, testing for confidence or stability of outranking statements when facing uncertain or solely ordinal criteria significance weights, and tempering plurality tyranny effects in social choice problems. The fifth and last part is more specifically focused on working with undirected graphs, tree graphs and forests. The closing chapter explores comparability, split, interval and permutation graphs. The book is primarily intended for graduate students in management sciences, computational statistics and operations research. The chapters presenting algorithms for ranking multicriteria performance records will be of computational interest for designers of web recommender systems. Similarly, the relative and absolute quantile-rating algorithms, discussed and illustrated in several chapters, will be of practical interest to public and private performance auditors.
Blockchain Applications in Food Supply Chain Management
This book contributes to blockchain applications in food supply chain management from both theoretical and practical perspectives. By using the case study research method, it empirically investigates why and how food companies implement blockchain technology. Moreover, it proposes a conceptual framework based on the case findings and extant literature. The book provides empirical evidence to verify academic findings such as critical success factors and barriers. Furthermore, it identifies the implementation process to answer the 'how' question. Uniquely, it applies the innovation process model and the practice-based view (PBV) to studies on food supply chains and blockchain. Thus, building on the original model and theory, it enriches the theory on blockchain implementation, making it a valuable asset for all researchers and practitioners interested in blockchain adoption and food supply chain management.
